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AI + Coronavirus + DI: Using Technology to Restart Your Business Safely

Webinar – Recorded | May 13, 2020

What is the role of data, AI, and analytics in mitigating the risks of COVID-19 to the workplace or public space? COVID-19 represents new risks for organizations as workers return physically to their jobs, and as people return to public spaces. Based on the presenter’s recent interviews with several organizations, along with decades of experience delivering applied AI solutions, this talk reviews the latest thinking about how some organizations are tackling this difficult problem, and includes demonstrations of some new approaches. View the slide deck>

Upcoming changes to the PMP Certification Examination

Webinar – Recorded | May 07, 2020

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

Microsoft Power Automate/Flow: Introduction for End Users

Webinar – Recorded | April 23, 2020

Microsoft Power Automate/Flow is a cloud-based service that makes it practical and simple for end users to build workflows that automate time-consuming tasks and processes across many Microsoft and Non-Microsoft applications and services.

Tech Talk: Ethics and Artificial Intelligence

Webinar – Recorded | April 21, 2020

IT Professionalism Europe (ITPE) and Global Knowledge jointly hosted online public “Tech Talk” on Ethics and Artificial Intelligence. Two leading speakers in the field, Dr. Anna Jobin of the Health Ethics & Policy Lab at ETH Zurich and Dr. Lorien Pratt, Chief Scientist and co-founder of Quantellia in Silicon Valley will be sharing their insights. The discussion includes ethical dimensions to artificial intelligence (AI) and why ethics are fundamental to AI research and implementation. They also explore ethical requirements, standards, and best practices that underpin the future of AI.

Remote Business – 5 Ms to Success

Webinar – Recorded | April 14, 2020

Trends in the market are encouraging companies to have many additional remote workers. Learn the necessary steps to succeed by attending this webinar. In this webinar you will gain insights including a cultural shift, preparation of employees, and technological steps and considerations. View the slide deck>

BGP – What is it and why should I care?

Webinar – Recorded | April 07, 2020

This webinar will look at Border Gateway Protocol and explore why we have the protocol; how its involved and how it works. We will look at how and where BGP is used in today’s networks and Internet. We will look at the basics of configuring it and some not so basic configurations.  

Microsoft Azure Fundamentals: Jump Start Your Azure Proficiency

Webinar – Recorded | April 01, 2020

In this series of webinars on Microsoft Azure, we begin with an explanation of exactly what a Cloud is. To fully understand and appreciate what Azure is, it is important that we understand what a Cloud is and what it is not. In future webinars, we will examine how to migrate into Azure and then study the various services available in Azure. View the slide deck>

New ‘next level’ Cisco Certification expands in 2020

Webinar – Recorded | March 11, 2020

Find out what changes have been made and how you now have multiple paths to success with the help of Cisco Certification 2020! The new set of certification exams launched on 24th February. It provides a common language for software developers and networkers to bring the two together. The certification programme will also open-up a brand new horizon of job roles and skill sets that are already starting to emerge. Announced at last year’s Cisco Live event in San Diego, the new DevNet certifications aim to help professionals combine infrastructure expertise with programming to take advantage of the possibilities of intent-based networking. Changes to the Cisco certification programme also include new training and certifications in five key technology tracks. In the traditional Cisco network programme, the certifications range from the associate level to the expert level. The new certification involves a DevNet Associate, a DevNet Professional and soon there will also be a DevNet Expert certification. In this one hour webinar, John Berry discusses what’s new in Cisco Certification, what the professional of the future should look like and how to prepare technology professionals for new roles as a network automation developer.

Why all the buzz about containers – AWS, Google, and Azure

Webinar – Recorded | March 09, 2020

This webinar covers the evolution from physical servers to VMs to containers and the driving factors behind this change. We explain why containers are useful in an enterprise environment and why they are so popular with developers and administrators. In addition, we list the available container solutions on AWS (Elastic Container Services – ECS, Elastic Kubernetes Services – EKS, and Fargate), GCP (Google Kubernetes Engine – GKE), and Azure (Azure Container Instances – ACI and Azure Kubernetes Service – AKS).   View the slide deck>

The Ultimate Guide to ITIL4 Education

Webinar – Recorded | Feb. 03, 2020

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

5 Steps to Getting Certified on Microsoft Dynamics 365 and Power Platform

Webinar – Recorded | Jan. 28, 2020

This webinar provides a step-by-step walkthrough of the Microsoft Dynamics 365 and Power Platform courses and certifications that are currently being offered by Global Knowledge. We’ll talk about the key audiences, required steps, what the learner needs to know and review the entire portfolio. View the slide deck>

Python – The World’s Most Useful Language

Webinar – Recorded | Jan. 21, 2020

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

Cisco LAN Switching Fundamentals

Webinar – Recorded | Jan. 16, 2020

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

Blockchain 101 – Overview and Use Cases

Webinar – Recorded | Jan. 14, 2020

During this Blockchain overview webinar we will discuss what blockchain is, how it can provide value, and how it is currently being used by organizations around the world to effect transformative organizational change. View the slide deck>   **Free On-Demand Course** Blockchain Overview: Business Foundations

Set Yourself up for Microsoft Certification and Career Success

Webinar – Recorded | Jan. 07, 2020

This webinar will provide tips and strategies for achieving Microsoft certifications for personal and career success. This webinar will present ideas around studying for certification, the value of certification, what training does and does not do, and how certification helps advance your career. View the slide deck>

Business Analysis in 30 Minutes

Webinar – Recorded | Dec. 03, 2019

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

Unravelling The Mysteries Of Microsoft Office 365

Webinar – Recorded | Nov. 12, 2019

Whether you are a seasoned computer user or new to the MS Office environment, we are sure you have some questions regarding Office 365. This webinar will help demystify the differences between Office 365 in the Cloud and on your PC. Find out when to use one over the other. Have you wondered when should you use OneDrive over SharePoint. Can you just use PowerBi Desktop or should you subscribe to the PowerBI Service? What is Delve? Is Flow a useful tool and how could you use it?

Tech Talk - Citrix

Webinar – Recorded | Sep. 10, 2019

Learn more about Citrix technology, what job roles work with it, and more in our Global Knowledge Tech Talk hosted by Brent Brandow and joined by Citrix expert Justin Valletta. Justin is a sales engineer and solution architect for Citrix.  Among the questions answered: What does Citrix do? What are the Citrix Workspace platform and Citrix Workspace app? How can I use the Citrix Workspace platform and app for the secure delivery of SaaS and web apps? Where do mobile apps fit in? How are files handled in Citrix Workspace? I have Citrix Receiver today, how do I transition to the Workspace App? Can I customize the workspace? What Identity Providers can I use? What do you mean by workspace intelligence? What is a microapp? What types of devices and operating systems will support Workspace Intelligence? Does Workspace Intelligence integrate with other platforms?

How to Troubleshoot Group Policy in Windows 10

Webinar – Recorded | June 06, 2019

In this live excerpt from Supporting and Troubleshooting Windows 10 (M10982), Windows 10 expert and Microsoft Certified instructor, John Panagakos, will lead you through one of the most popular modules in this course.

Manage Time and Priorities Using Microsoft Outlook

Webinar – Recorded | June 05, 2019

Learn to effectively use Microsoft Outlook as a work organization and management tool. This webinar will help participants enhance their personal and team productivity, while giving them more control over activities and information.

PAN-OS - Network Security/Prevention Everywhere

Webinar – Recorded | May 23, 2019

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

Level Up with the PMP Certification

Webinar – Recorded | May 02, 2019

After several decades on the market, the Project Management Professional® certification continues to be one of the most in-demand certifications worldwide. Learn how you can increase your salary, project success, and organizational value with this recorded webinar.

What Can You Do with Microsoft Power BI?

Webinar – Recorded | April 25, 2019

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards and reports. Join us during this recorded webinar to see what Power BI can do for you and your organization.

Accelerating with Ansible

Webinar – Recorded | March 28, 2019

Watch John Walter, Solution Architect for Red Hat's Training and Certification team as he discusses the emergence of radically simple Ansible automation and answers your questions.

Operational Technology (OT) Network Security Challenges and Solutions

Webinar – Recorded | March 21, 2019

As cybersecurity threats continue to be a top concern facing organizations today, the Information Technology (IT) Governance team must stay abreast in assuring that the organization is protected. The IT Governance team must continually evaluate the risks to the organization and put in place Processes, Procedures and Technologies to protect the assets of the organization.  

Creating Reports with Excel's Power Pivot

Webinar – Recorded | Feb. 28, 2019

This recorded webinar will show you how to quickly summarize a large amount of data from different data sources using Power Query.

Why Pentesting is Vital to the Modern DoD Workforce

Webinar – Recorded | Feb. 26, 2019

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

How to Maximize Your Training Budget

Webinar – Recorded | Feb. 21, 2019

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

ITIL 4: The Changes, What’s New and How it Impacts You

Webinar – Recorded | Feb. 14, 2019

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

Develop Your Skills with Unlimited Access to Red Hat Online Learning

Webinar – Recorded | Jan. 31, 2019

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

What Can Excel Do for You?

Webinar – Recorded | Jan. 23, 2019

Microsoft’s Excel program is a staple in many business environments, but very few people take full advantage of this tool. This webinar is a great opportunity to introduce yourself to formulas, data validation, pivot tables, and power query.  

Close Critical IT Skills Gaps More Effectively

Webinar – Recorded | Jan. 17, 2019

In this informative webinar, participants will learn about Global Knowledge's approach to blended learning, Blended Live, and explore the benefits of this challenge-based, flipped classroom model.

Exploring the Upgrade from VMware vSphere: Install, Configure, Manage 6.5 to 6.7

Webinar – Recorded | Dec. 13, 2018

VMware vSphere: ICM 6.7 is the foundation for most other VMware technologies in the software-defined data center. The recent update from 6.5 brings important new features and enhancements.

What’s Next For Your Azure Certification Journey

Webinar – Recorded | Dec. 06, 2018

The way Microsoft certifies Azure skills has changed. In this recorded webinar, we’ll cover what these changes mean for your Azure Certification path.

Manage Your Time and Team with Microsoft Teams

Webinar – Recorded | Nov. 28, 2018

Watch this recorded webinar to learn about Microsoft Teams. Our industry expert will show you what Microsoft Teams can do for your team and how it can help you manage your time more effectively. In this 45 minute webinar, you will see what Microsoft Teams can offer you and your organization and how you can use it.  

Tech Talk Red Hat Ansible

Webinar – Recorded | Nov. 28, 2018

Learn more about Red Hat Ansible like what it is, what job roles work with it, and more in our Global Knowledge Tech Talk hosted by Brent Brandow and joined by Red Hat experts John Walter and Scott Stewart. John Walter is a solution architect for Red Hat's certification and training team and Scott Stewart is the senior partner manager for Red Hat's training and certification team.

Cisco's Intent-Based Networking and the Journey to Software Defined Networks

Webinar – Recorded | Nov. 20, 2018

Watch this recorded webinar to understand how Cisco Intent-Based Networks and SDN technologies will transform your network to be the cornerstone of your digital success.

How to Optimize and Improve Your AWS Architecture

Webinar – Recorded | Nov. 15, 2018

In this one-hour webinar, AWS consultant and instructor Ryan Dymek, will discuss how to optimize your AWS architecture design.

How to Create a Better Cyber Defense by Building a Winning Cybersecurity Team

Webinar – Recorded | Oct. 24, 2018

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

Top 5 Cyber Risks Targeting Modern Enterprise

Webinar – Recorded | Oct. 10, 2018

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

How to Build a Web Server with Lambda

Webinar – Recorded | Sep. 14, 2018

The idea of building and running applications without thinking about the servers (AKA serverless computing) is a developers dream come true.  Watch expert Rich Morrow to understand: The benefits of using serverless computing Different architectures that use serverless computing How AWS services, like Lambda, S3, API Gateway and DynamoDB work together to enable faster and more flexible application deployment and management. This video also features a live demo: Building a web app with only serverless components.

The Essence of DevOps: What it Can Mean for You and Your Organization

Webinar – Recorded | July 19, 2018

The popularity of DevOps has skyrocketed in the last few years and there’s a reason why—it can make a huge impact by bringing people, process and technology together. IT professionals and organizations are finding collaboration and continuous improvement easier than ever.

What is Blockchain and How it Will Impact Your Business

Webinar – Recorded | July 13, 2018

With blockchain constantly in the news, business leaders are not only asking themselves what it is but most importantly, what’s in it for me and my business. If you’ve asked those questions, this webinar is for you! In it you will not only learn what blockchain is, but understand its impact and potential for your business. We will demonstrate some of its immediate use cases in technology, business, and enterprise products and institutions.  

Explore the Power of Microsoft Power BI

Webinar – Recorded | June 27, 2018

Are you struggling to analyze and present your organization’s data in a meaningful and engaging manner? Is Excel no longer enough for you? Microsoft Power BI just may be the solution you need. Power BI is a powerful new analytics tool used to evaluate data and share insights. This one-hour webinar will show you how to use your data to create dashboards using your data. You’ll be able to provide business users a 360-degree view with their most important metrics all in one place, updated in real time, and available on all their devices. Plus, see how you can install additional visuals for more engaging and complex reports.

Get to Know the Google Cloud Platform

Webinar – Recorded | May 23, 2018

Making strides as a top contending cloud provider is Google Cloud Platform (GCP). In the growing cloud market, it’s important for organizations to understand the core products and services, how GCP can be utilized and see it in action.

How to Effectively Migrate a Web App to AWS

Webinar – Recorded | March 09, 2018

After selecting AWS as your organization’s cloud provider, users will generally have the question, “how do I move my existing web and mobile apps?” Watch this one-hour webinar where our AWS course director and master instructor Rich Morrow discusses best practices and techniques, the core AWS services to use and performs a live demo of migrating an existing site. Using AWS best practices  and concepts we cover in the "Migrating to AWS" course, in this hands-on interactive webinar, we'll explore: The value of migrating to AWS The phases of migration: Discovery, Planning, Migration, Validation and Optimization Core services used in a web app migration Live Demo on AWS: Migration of an existing site to show users how simple and quick it can be Recommended AWS courses: Migrating to AWS Architecting on AWS Systems Operations on AWS

How to Make Agile Project Management Work in Your Organization

Webinar – Recorded | Feb. 27, 2018

So you want to be more agile, but is it possible in a waterfall world? The short answer is yes! Waterfall can be combined with principles of agility. The trick is to recognize how agile practices lead to organizational agility. Any organization can become more agile, but there are trade-offs that need to be considered. In this hour-long webinar, instructor and presenter Brian Egan will help you understand how to make agile work within your organization. In it you will learn: Agile best practices Discover how organizations can be more agile Agile vs. Waterfall: Discuss the pros and cons of each Dispense the myth that agile can only be used for software development Watch this webinar today and learn how and why your organization should become more agile! Recommended Agile Project Management courses: Introduction to Agile Agile Project Management Transitioning from Waterfall to Agile PMI Agile Certified Practitioner (PMI-ACP)® Boot Camp

Advanced Functions of Excel Formulas: Part 2

Webinar – Recorded | Feb. 12, 2018

Watch the second installment of this 2-part webinar series and learn how to build and troubleshoot even more formulas and advanced functions. Whether you are a beginner or an experienced user looking for some extra or new tips, this is a webinar you don’t want to miss. Part 2 part will show you how to – Array Formulas Subtotal Formulas More date and time functions Concatenate vs. Flash Fill Index and Match vs. VLookup Variations of the Round Function View Part 1 here > Recommended Excel Courses: Microsoft Excel- Level 1/ Intro (2010, 2013, 2016)Microsoft Excel - Level 2 / Med (2010, 2013, 2016)Microsoft Excel 2010 - Level 3 / AdvancedMicrosoft Excel 2013 - Level 3 / AdvancedMicrosoft Excel 2016 - Level 3 / AdvancedPower BI Fundamentals for End Users-2016

What is Cryptojacking and How Can I Protect Myself?

Webinar – Recorded | Feb. 02, 2018

Driven by recent increases in cryptocurrency values, Cryptojacking is poised to be the center of conversation in 2018. It’s one of the latest innovations in hacking in which a victim’s computer is enlisted to mine cryptocurrency. Unlike ransomware, this attack steals processor cycles in an attempt to mine Monero and other currencies, typically without the user’s knowledge or consent. Watch this timely 1-hour webinar where we will discuss – A quick overview of cryptocurrencies. A walk-through of a typical attack. The economics of the attackers. Possible mitigation strategies to keep you and your organization safe. With miners trying to take advantage of the rising cryptocurrency industry, join us as we investigate this cyber-crime and learn how you can protect yourself and your organization. View our complete Cybersecurity curriculum for courses that help you build fundamental to advanced cybersecurity techniques, prepare for top industry-recognized certifications or master product-specific skills.

Advanced Functions of Excel Formulas: Part 1

Webinar – Recorded | Jan. 26, 2018

Watch this 1-hour recorded webinar and learn how to build and troubleshoot formulas and master advanced functions. Whether you are a beginner or an experienced user looking for some extra or new tips, this is a webinar you don’t want to miss. Part 1 of this 2 part series will show you how to – Understand Mathematical Operators Use AutoFunctions Use Relative and Absolute References Explore the Function Ribbon Use the Insert Function Wizard & Dialog Box Use Basic Text, Financial, Date, & Logical Functions Name and Use Ranges of Cells in Formulas Trace and Remove Trace Arrows Use a Watch Window View Part 2 here > Recommended Excel Courses Microsoft Excel- Level 1/ Intro (2010, 2013, 2016)Microsoft Excel - Level 2 / Med (2010, 2013, 2016)Microsoft Excel 2010 - Level 3 / AdvancedMicrosoft Excel 2013 - Level 3 / AdvancedMicrosoft Excel 2016 - Level 3 / AdvancedPower BI Fundamentals for End Users-2016

Improve Your Time Management With Microsoft Outlook

Webinar – Recorded | Nov. 30, 2017

The profusion of email we receive every day is often blamed as our biggest productivity thief. Learn how Microsoft Outlook can help you manage not only your inbox, but your entire day. Watch this webinar and learn: Automating tasks Creating rules to manage your inbox Conditional Formatting Other tips and tricks to help you take control of your day Stop letting email manage your day and learn to take control with Microsoft Outlook. Take your first step and watch this webinar today! Outlook Training to Grow your Skills View our complete curriculum of 1-day hands-on Outlook courses on versions 2010, 2013 and 2016. Learn to benefit from all that Outlook can offer with our introductory and advanced level courses.

How to Avoid Cloud Migration Pitfalls

Webinar – Recorded | Nov. 09, 2017

Surprises can be a lot of fun, unless it happens in the middle of your cloud migration project. While moving to the cloud is no trivial matter, it doesn’t have to be stressful or surprising. Many steps and techniques are often overlooked or forgotten. Watch this 60-minute webinar delivered by cloud expert, course author and instructor, Brian Eiler. You’ll gain a better understanding of the scope involved for migrating workloads, plus tips and techniques that will enable your organization to get started in cloud computing without all the surprises. What will you learn? Key concepts related to cloud workloads, from planning and human elements to connectivity, security and data transfer. Different design aspects that should be considered when planning a workload migration to the cloud. How these factors impact the workload migration process. Recommended Courses: Cloud Workload Planning Understanding the Cloud Business Application & Vendor Landscape

Cloud and Your Job - What's Next For IT Professionals?

Webinar – Recorded | July 27, 2017

The change we have been talking about for years is here: IT Departments are being torn apart and reassembled in new and interesting ways, as one by one companies make their move to the Cloud. As predicted, IT Pros are being asked to take on new and different roles and to be more involved in the business. In this session, we will look at some of these new roles; what’s working, what’s failing, who is succeeding and who has been left behind. Being an IT professional today is exciting as it is scary. There is lots of opportunity; but so many gaps to fall into. It is time to take inventory and ask yourself: are you well positioned to succeed? Related: Ten IT Skills on the Brink of Extinction

Using Apache Spark within IBM SPSS: How to Bring Big Data to Your Predictive Analytics

Webinar – Recorded | June 29, 2017

The purpose of this Webinar is to introduce Apache Spark and its relevant integration with IBM SPSS Modeler. Why integrate? What type of benefits? We will review the integration process high level and advise which enhanced features to pay attention to, and common pitfalls to avoid.

Salesforce Reporting and Automation Basics

Webinar – Recorded | June 13, 2017

As organizations continue to look at data in Salesforce for business insight, it is becoming more important for business analysts and program managers to understand how to establish a process for developing and deploying analytics solutions for their organization. This one-hour webinar offers an overview of key Salesforce functionality, and will explore how to leverage basic reporting to determine how to best solve business challenges using Salesforce, including: Lightning Process Builder basics and overview Reporting Formats and Build Steps

Pro Tips: Getting More out of Microsoft Office

Webinar – Recorded | June 01, 2017

Almost anyone who turns on a computer at work uses Microsoft Office, but the everyday user is barely scratching the surface of what is possible with this remarkable software package. Webinar leader David Arnburg is a Microsoft desktop applications expert with more than twenty years experience as a trainer. Join David for this info-packed hour, where you'll learn about the hidden power and productivity of Word, Excel, Outlook and PowerPoint. You will learn in Excel (00:44 - 20:34): How to save time by creating an AutoFill list, How to use Conditional Formatting to dynamically highlight content. You will learn in Outlook (20:38 - 35:15): How to take advantage of Outlook’s Quick Steps feature, How to use enhanced Search features. You will learn in Word (35:17 - 46:50): How to use styles to quickly format your document, How to use Bookmarks in long documents. You will learn in PowerPoint (46:52 - 51:20): How to create a PowerPoint presentation from a Word document, How to re-use existing slides in a presentation.

Agile and Business Analysts – Is There a Place For Us?

Webinar – Recorded | May 11, 2017

As organizations embark on agile initiatives, business analysts can serve a critical role in ensuring the success of those initiatives. This one-hour webinar will explore why business analysts embody core values and skills to thrive in an agile world. In this one-hour webinar, you will learn: Common myths about agile and business analysis, Agile roles for business analysts, BA skills for succeeding in an agile world, and Maximizing value – at the core of the BA role

The Perfect Stand-Up Meeting

Webinar – Recorded | May 04, 2017

Whether your project follows formal or informal project management, waterfall, or an iterative or Agile, making use of the daily stand-up meeting is an essential habit required for every self-organizing team. Stand-ups are a core practice and help us determine customer value, reinforce team structure, organize priorities, address uncertainty, remove impediments, and manage our time through the use of a personal Kanban. In this one-hour webinar, we will: Determine daily customer value with the three stand-up questions,  Investigate the use a Team Charter to build team structure and balance, Address daily uncertainty with a Risk Burndown, and Participate in a small exercise and create your own personal weekly and daily Kanban using exclusive cognitive techniques to manage the multitasking behaviors required of all of us.

Is Agile the Best Way Forward for Your Organization?

Webinar – Recorded | April 07, 2017

This webinar focuses on assisting leaders who are determining whether Agile is right for their organization. In one hour, we will take you from the basic concepts of Agile methodology to understanding the process and what your role is as a leader. You will learn the challenges and benefits and how an Agile culture can fuel your teams and provide value for your customers faster.

Project Managers in Agile - Where do They Fit In?

Webinar – Recorded | March 31, 2017

Agile project management literally turns the world of managing projects upside down. The triple constraint is balanced in an unconventional way, the role of the matrix team coordinator is downplayed, and risk management can be built into the prioritization approach. So, what is left for the PM to do?

AWS in Canada – How to Have the Business Discussion About Amazon Web Services

Webinar – Recorded | March 08, 2017

You’ll be hearing a lot about AWS in Canada in 2017 as Canadian organizations are evaluating their options for moving to the cloud. Now is the time to get up to speed and find out what you and your organization need to know.

Business-IT Alignment: Driving Business Outcomes

Webinar – Recorded | Dec. 06, 2016

Business and IT alignment is not a one-and-done thing. On the contrary, business strategies and goals continually evolve and cascade down to more specific needs throughout the enterprise — including IT. To stay aligned with the business, the IT side of the house should consistently ensure that it and the business both understand what outcomes are desired in strategic, tactical, and operational contexts. At the same time, IT should build up the disciplines required to enable — and ultimately track — those outcomes.

How Top C-Suite Cybersecurity Concerns Become Your Own

Webinar – Recorded | Oct. 20, 2016

Company reputation damage, financial loss and compromised intellectual property are just a few of the major issues that need to be conveyed and clearly understood. Collaboration and education throughout an organization are key to facing and overcoming the devastating effects of a data breach. Learn the issues, how to educate employees companywide and help your leaders move forward quickly with a cybersecurity action plan.

Resilient Leadership: Leading People to Thrive in Change

Webinar – Recorded | Sep. 15, 2016

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

What “Good Cyber Resilience” Is and How to Get There

Webinar – Recorded | May 26, 2016

Cyber resilience is becoming a bigger issue for all organizations. But what does “good cyber resilience” look like? And how do you get there?

Delivering Results through High-Impact Leadership

Webinar – Recorded | May 17, 2016

Leadership is evolving beyond traditional leadership skills, and it has never been so important. In an era of constant change, digital disruption, increased employee expectations and rising business complexity, today’s leaders require more than the fundamentals.  In years past, leadership development focused on helping leaders set performance expectations, communicate effectively, provide feedback, coach and motivate their employees. While these skills remain important, they are no longer sufficient to meet the business requirements of the 21st century. Leaders now require skills and competencies to ensure that they also build highly productive teams, accelerate organizational results and transform customer experiences in a fast-paced, highly competitive and global working environment. In this hour-long webinar, leadership consultant Kim Caughlin will reveal and discuss the new high-demand skills and competencies required to lead effectively in the 21st century. 

Manage Change, Improve Diversity and Inclusion within Your Organization

Webinar – Recorded | April 21, 2016

In this 60-minute webinar Dipal will speak to how organizations can embed diversity and inclusion in their practices by using the principles of change management. She will draw on various models to implement diversity and inclusion initiatives that will apply to all organizations no matter what stage they at are at including starting the conversation, getting buy-in from key stakeholders, developing a strategy or sustaining initiatives.

2016 Microsoft Skills: New Ways to Get Them

Webinar – Recorded | March 23, 2016

Businesses and IT organizations have changed radically and rapidly over the last five years. Microsoft and other technology companies are driving innovation by providing products that change the way all organizations work—products like Microsoft Office 365, Skype for Business and Azure. Of course, that means the skills required to support these new IT models and products are changing too. The big challenge facing today’s IT pros is how to stay ahead. Lifelong learners have a lot of options, so choosing how you train is more important than ever.

The Three Rs for Recovery in Windows 8: Refreshing, Resetting, and Restoring

Webinar – Recorded | Jan. 20, 2016

Join us for a detailed, hour-long webinar in which Microsoft Windows expert and Global Knowledge instructor Jeff Peters will review and demonstrate the key tools needed to rescue a problematic computer. He will explore the ins and outs of the powerful Windows 8 Reset, Refresh, and Restore options, enabling you not only to get your business running smoothly again with minimal troubleshooting, but also to save the day for you and your end users.

Advanced Routing Tips and Tricks: Router Path Selection Modification and Optimization with EIGRP and OSPF

Webinar – Recorded | Jan. 19, 2016

This hour-long, information-packed webinar will provide tips and tricks for modifying and optimizing router path selection with EIGRP and OSPF. You will learn about EIGRP redistribution, including redistributing static routes into EIGRP, and about OSPF redistribution. You'll learn about using route maps and prefix lists and about summarization with EIGRP and OSPF. Also, you will receive tips for controlling updates and path selection.

Powerful and Creative Change Communications Strategies that Work

Webinar – Recorded | Dec. 03, 2015

The Toronto Chapter of the Association of Change Management Professionals (ACMP), in partnership with Global Knowledge, welcomes Kelly Norgate to share information about her success in leading change with powerful change communication strategies. In this hour-long webinar, Norgate will examine the link between creative change communication solutions and great corporate culture. You will learn practical change communications strategies and tactics that generate the energy and commitment required to get employees on board with transformational change. Take your next change communication plan from good – to great.

Business Process Modeling: From Macro to Micro

Webinar – Recorded | Nov. 12, 2015

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.

IBM Cloud TechTalks (Part 4 of 4): Maximizing Business Agility with Cloud on a z System

Webinar – Recorded | Nov. 12, 2015

Cloud can be described as the ability for users to provision new environments and/or services in a self-service fashion backed by automation. z Systems use technologies that best allow us to apply the strengths of our platform to cloud methodologies while complying with industry standards and preserving the security and manageability of our platform. This enables us to use the strengths of z Systems scalable multitenant architecture for on-premise cloud deployments. z Systems can also expose valuable enterprise services in a secure manner that feels native to mobile and Web application developers, enabling organizations to use enterprise services on z Systems with a frictionless experience for distributed developers.

Digital Storytelling: How to Create Content Quickly and Easily

Webinar – Recorded | Nov. 09, 2015

If you're responsible for creating marketing content and the demand for fresh content is stressing you out, help has arrived. In this hour-long webinar, award-winning content creator Gail Mercer-MacKay will show you how to easily create new content that will attract prospects even if you're short on time and budget. You will learn how basic building blocks, such as blogs, social media and newsletters, support each other and can be reused multiple times. By producing fresh content, leveraging the content of others and broadcasting through various mechanisms to drive awareness, followers, likes and leads, you can obtain your desired results by investing only seven to 10 hours a month.

The Unpleasant Truths of Modern Business Cybersecurity

Webinar – Recorded | Oct. 15, 2015

From the largest to the smallest company, the inescapable truth is that with the click of a few keys or even a simple phone call, intruders can bypass all of your carefully constructed security. According to the Ponemon Institute's 2015 Cost of Data Breach Study, the average total cost of a data breach increased from $3.52 million to $3.79 million in 2014. While a number of major data breaches have made the news, often overlooked are the events and decisions that set the stage for the breach to occur. In this hour-long webinar, Global Knowledge instructor Phill Shade will walk through a number of key areas in which today's decisions set the stage for tomorrow's breach.

What's New in Windows 10

Webinar – Recorded | Oct. 15, 2015

Whether you've already upgraded to Windows 10 or you're interested to learn more, this webinar will help familiarize you with the major updates and features. Join Microsoft instructor, John Panagakos, for an hour-long webinar that will dive into the exciting new features Windows 10 has to offer.

IBM Cloud TechTalks (Part 3 of 4): Taking Your Power System Higher in the Cloud

Webinar – Recorded | Sep. 17, 2015

Do you want to take your Power System to higher levels of cloud functionality but don't know what's available? Join us for this free webinar, presented by IBM and sponsored by Global Knowledge, to hear senior power cloud consultants Vess Natchev and Kyle Wurgler share an exciting new cloud solution for Power Systems. In this interactive webinar, you'll gain insight on the details and features of the new cloud solution from IBM and VMware.

Aligning IT and Business for Better Results

Webinar – Recorded | Aug. 25, 2015

Businesses today are more dependent on technology than ever. And, more than ever, they're looking to IT for ways to improve employee productivity, customer service and innovation. The challenge is that in order to achieve results with technology, IT and the business have to work collaboratively. IT needs to be able to develop the right relationships and communicate with different stakeholders from a business perspective - not a technical one. As a result, the transformation of the IT department has become a top-level priority for many leading organizations. At the same time, business leaders need to strengthen their business technology IQ and play a more significant role in the governance of IT.

Building Up Network Security: Intrusion Prevention and Sourcefire

Webinar – Recorded | Aug. 20, 2015

In this second webinar in a series dedicated to building up network security, network security specialist Catherine Paquet will fill you in on advanced threat protection that integrates real-time contextual awareness, intelligent security automation and superior performance with industry-leading network intrusion prevention, Sourcefire.

Insider Tips on Microsoft SQL Server 2016

Webinar – Recorded | Aug. 20, 2015

In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 that demonstrate how it provides automatic end-to-end security, seamless generation of business analytics and elastic integration of data in the cloud.