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ITIL® Certification Training

ITIL Training

If you’re ITIL certified, you can’t be stopped. #ITIL4Life

ITIL certifications demonstrate that professionals are educated in IT Service Management (ITSM) best practices. Aligning IT with the business can save time, reduce waste and help IT avoid costly rework.

ITIL concepts are vendor-neutral and address the processes, terminology and methods used in modern IT. ITIL-certified professionals are in high demand, as they possess the skills to grow and transform the business.

Global Knowledge offers a number of ITIL certification prep courses so you’ll be ready at exam time. Not only are exam vouchers included with your course registration, we also guarantee that you’ll pass. See our ITIL Guarantee for details.


Axelos Discontinues ITIL v3 and Transitions to ITIL v4

Axelos announced on Jan. 5, 2021, the retirement of ITIL v3 certifications by the end of 2021. Axelos plans to discontinue the ITIL 4 Managing Professional Transition examination on July 1, 2022. Following the launch of ITIL 4 Foundation in February 2019, all ITIL v4 certifications and examinations have been released.

Global Knowledge offers the latest ITIL certification training, helping IT service management professional stay current on in-demand skills, best practices, and frameworks.


ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL Foundation

Gain fundamental ITIL best practices knowledge to prepare for ITIL Foundation certification.

ITIL Practitioner

Combine the concepts from ITIL Foundation with the hands-on skills gained with ITIL Practitioner certification, for a holistic ITIL approach.

ITIL Managing Professional

Get the skills to prepare for ITIL Managing Professional Certification

ITIL Strategic Leader

Build on ITIL Foundational Knowledge with ITIL Strategic Leader Certification