ITIL certifications demonstrate that professionals are educated in IT Service Management (ITSM) best practices. Aligning IT with the business can save time, reduce waste and help IT avoid costly rework.
ITIL concepts are vendor-neutral and address the processes, terminology and methods used in modern IT. ITIL-certified professionals are in high demand, as they possess the skills to grow and transform the business.
Global Knowledge offers a number of ITIL certification prep courses so you’ll be ready at exam time. Not only are exam vouchers included with your course registration, we also guarantee that you’ll pass. See our ITIL Guarantee for details.
Certifications, such as ITIL, provide a framework and best practices for IT service management, helping IT departments improve their processes and achieve better results.
By encouraging and supporting certification, IT departments can attract and retain top talent, as certifications are often seen as a mark of professionalism and commitment to the field.
IT departments with certified staff can demonstrate to stakeholders, including customers and business partners, that they have a commitment to best practices and high-quality service delivery.
By working with vendors that are certified in areas such as project management or security, IT departments can build stronger relationships and ensure that they are working with companies that adhere to best practices and standards.
Certifications, such as Scrum or Agile, provide a shared language and understanding of processes and methodologies, making it easier for IT departments to work effectively with cross-functional teams, including developers and business stakeholders.
By obtaining certifications, IT professionals can enhance their career prospects and increase their earning potential, leading to increased job satisfaction and reduced turnover.
Certifications provide a pathway to upskilling your people and growing your ITSM practice.
Gain fundamental ITIL® best practices knowledge to prepare for ITIL® 4 Foundation certification.
Combine the concepts from ITIL Foundation with the hands-on skills gained with ITIL Practitioner certification, for a holistic ITIL approach.
Get the skills to prepare for ITIL Managing Professional Certification
Build on ITIL Foundational Knowledge with ITIL Strategic Leader Certification
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