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The Three Rs for Recovery in Windows 8: Refreshing, Resetting, and Restoring

Jan. 20, 2016
56m 43s

Join us for a detailed, hour-long webinar in which Microsoft Windows expert and Global Knowledge instructor Jeff Peters will review and demonstrate the key tools needed to rescue a problematic computer. He will explore the ins and outs of the powerful Windows 8 Reset, Refresh, and Restore options, enabling you not only to get your business running smoothly again with minimal troubleshooting, but also to save the day for you and your end users.

Jeff Peters

Global Knowledge instructor Jeff Peters is a Microsoft Certified Trainer and consultant with multiple certifications and more than 20 years of experience working with Microsoft products. He is the owner of Azen Tech, a New Jersey-based firm specializing in Active Directory, SQL Server, and System Center products. He has worked with educational institutions, investment and accounting firms, and nonprofit organizations.



  • Server vs. Desktop Recovery Restoring
  • Hidden Tools
  • Resetting
  • How to Get Back to "Factory Fresh"
  • Refreshing
  • What You Keep and What You Lose Customizing the Refresh Image
  • Windows 8 Learning and Training Path