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AXELOS has confirmed Global Knowledge was the leading provider of certified ITIL training and exams in 2017 across their 1,500 global partners

ITIL best practices will transform your business

ITIL® is the most widely accepted approach to IT service management (ITSM) in the world. Our ITIL training courses cover the core processes, service lifecycles and capability paths to better align technology with the business.

IT solutions aren’t cookie-cutter and neither are your business processes. ITIL approaches are proven, scalable and global best practice that will help grow and transform your business.


ITIL Exam Guarantee - We’re so confident that our ITIL experts can get you fully prepared for certification, we’ll refund your money if you don’t pass the exam. Learn more.


Axelos Discontinues ITIL v3 and Transitions to ITIL v4

Axelos announced on Jan. 5, 2021, the retirement of ITIL v3 certifications by the end of 2021. Axelos plans to discontinue the ITIL 4 Managing Professional Transition examination on July 1, 2022. Following the launch of ITIL 4 Foundation in February 2019, all ITIL v4 certifications and examinations have been released.

Global Knowledge offers the latest ITIL certification training, helping IT service management professional stay current on in-demand skills, best practices, and frameworks.

See these resources to get up to speed on ITIL v4:


ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.