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2020 IT Skills and Salary Report

Your comprehensive and global guide to what’s happening in the IT field.


As Seen OnForbes, PC Mag, Fox Business, CRN, TechRepublic and InformationWeek

About the report

For the 13th straight year, the Global Knowledge IT Skills and Salary Report is one of the largest studies of industry salaries, certifications, skills and more. It's used by IT professionals, HR/learning and development teams and industry experts.

This year’s report examines data from over 9,500 IT professionals in North America, Europe, the Middle East, Africa, Latin America and the Asia-Pacific region.

Report highlights
87 percent image icon

87% IT professionals take certifications seriously as 87% of them have at least one certification.

12 thousand dollars image icon

Learning new skills or earning a certification can result in a raise upwards of $12,000 a year.

Cloud icon

Careers in cloud computing can lead to top-paying salaries.

Read past reports

2008  2009  2010  2011 2012  2013  2014  2015 2016  2017  2018

The value of certifications and training

Eighty-seven percent of IT professionals hold at least one certification, with 69% already planning their next one. IT departments and organizations are in desperate need of new skills. Below are some free training and certification resources to help get you on the right path.

Man reading article on laptop

15 Top-Paying Certifications for 2020

This year’s list reveals a strong emphasis on cloud computing, cybersecurity and project management. If you want a top IT salary, you should pursue these certifications.

View the list 

Two men talking at desk

IT Professionals Sound Off in 2019 IT Skills and Salary Report

Check out the honest and unfiltered opinions of global IT professionals. See what our survey respondents have to say about topics like training, skills gaps, certifications, leadership and more.

Learn more 

Blue checkered squares

The Skills Development Index™: What Type of Training Do You Need?

This free white paper discusses the Skills Development Index and how it helps IT professionals identify their most important skill needs, select appropriate training, and eliminate skills gaps.

Download now 

AWS certification icon

What it Takes to Earn a Top-Paying AWS Certification

With associate and professional paths, Amazon Web Services certifications are in high demand globally and translate into some of the top salaries for IT professionals.

Learn about AWS 

Man pointing at computer screen on how to select the right certifiate

How to Select the Right Certification for You

So you've decided to get certified. Great! Now what? We lay out the proper steps to take and the appropriate questions to ask when selecting your next—or first—certification.

Read the article 

Three men chatting

How to Convince Your Manager You Need Training

Whether you're requesting training for yourself or your team, be prepared to build and state your case for the business-delivering value of training.

Read our tips 

Thanks to our partners

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