Resource Library

The Security+ certification is a common component of a cybersecurity professional’s resume, which would leave a gap if it is not present. Learn about the new material that will be present on the SY0-601 Security+ exam.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment. View the slide deck>

Organizations and individuals are threatened with ever-growing cyber threats and must be prepared to address them. The more we are connected to networks, the more suspectable we are to attacks, therefore enterprises must stay current applying various cybersecurity measures and maintaining awareness of cybersecurity trends. View the slide deck>    

Explore how Azure provides easy-to-use services to help you get started with building Data and AI solutions. Learn about many areas of AI, including machine learning, and how many modern applications and services depend on predictive machine learning models. We will also talk about the fundamentals of database concepts in a cloud environment and how to build your foundational knowledge of cloud data services within Azure.

This webinar begins with a general introduction to Microsoft SQL Server editions and versions. We will then highlight several scalability features of SQL Server. Next we will look at the High Availability Options of SQL Server. Finally we will look at Azure SQL deployment and Availability solutions. View the slide deck>

Cloud and virtualization technologies have spawned a whole ecosystem of applications. But like any powerful technology, they can be used for bad as well as good. This session reviews the top 10 most common mistakes made in cloud and virtualization security.

Watch this recorded webinar to understand the basics of the Risk Management Framework (prescribed by NIST Standards) and how to begin to apply it.  

This webinar will provide a high level overview of Microsoft SCCM 2012R2 and the new features available. You will learn day-to-day management tasks, including how to query data, manage applications, hardware and software inventory and software updates by using Configuration Manager. View the slide deck>

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

When creating products, providing services and achieving results, consistency is the goal of quality management. This white paper gives you a basic overview of the tools and techniques you need for quality planning and quality assurance. Learn which resources help you to evaluate programs, prioritize objectives or discover problem areas. Featured within this white paper are Kaoru Ishikawa’s seven quality tools which include flowcharts, histograms and cause-and-effect diagrams. 

Projects are often complex, made up of a large number of moving pieces. This brings numerous challenges. By using the three key steps mentioned in this white paper, your projects will run more smoothly from start to finish.

Join this exciting journey through the Microsoft cloud. We will discuss how companies have implemented Azure and other Microsoft cloud services and solutions. We will also address hesitations companies may have as they consider cloud technologies. In addition, we will explore practical tips about how to begin or continue your journey as you implement cloud solutions.

In this 1-hour webinar, you will learn more about the current DevOps market landscape and how to lead a conversation with the C-suite about how to sustain high-velocity businesses with DevOps training and certifications across three key success factors: Culture, Practices & Automation. View slide deck>

The coronavirus pandemic changed how people around the world work and receive skills training. Virtual meeting services saw incredible growth, they also faced new security challenges. As a key Global Knowledge partner, we worked closely with Gary and the Zoom team as they rapidly upgraded their platform to ensure the maximum possible level of safety for all users. However, technology is only as powerful, or safe as the people who use it. So, in this webinar Gary will provide expert (and entertaining!) advice on how to use virtual meetings safely when there is not a Global Knowledge instructor on-hand to help. Joining Gary is Kevin, our CXO: another big personality with a wealth of IT experience and a passion for ensuring our customers receive the best possible experience, every time they connect with Global Knowledge.

The session will start with a general introduction to Microsoft SQL Server editions and versions. We will then highlight several scalability features of SQL Server. Next we will look at the High Availability Options of SQL Server. Finally we will look at Azure SQL deployment and Availability solutions. View the slide deck>

This Certification Prep Guide provides an overview of the Microsoft Azure Fundamentals certification and offers helpful tips that you can use when preparing for your certification exam. 

The world of Incident Response is evolving. No longer do we focus on indicators of compromise; we now focus on attacker behavior. MITRE has turned attacker behaviors into a usable framework shared both on their website and on GitHub. MITRE provides the MITRE ATT&CK Navigator on GitHub which includes a complete mapping of all techniques and sub-techniques to help you understand the attacker’s behavior. The Navigator can be leveraged to optimize Incident Response, evolving your team from responsive to predictive response.

The Information Technology (IT) profession is a pretty exciting place to be, right now. We’re seeing an unprecedented influx of new technologies and approaches, including AI, robotics, automation, and next-level networking. More importantly, today’s IT workers have become the guardians of identity and curators of information. Given the increased movement to remote working the IT community must be conscious their teams skillset in the midst of increasing and complex cybersecurity threats designed to hit organizations where it hurts...their people. If you’re curious about what it’s like to be part of the IT profession in quickly changing virtual world, then watch CompTIA’s Chief Technology Evangelist, Dr. James Stanger, to learn more. James discusses the pillars of IT that help create our (post)-modern world, and dispel a few myths about the cybersecurity profession. If you’re interested in learning more about the different cybersecurity pathways available to you, and how you can become a unique contributor to the cybersecurity profession, then we welcome you.

Have you ever wondered which skills are required for a successful career in technology at Microsoft? Whether you are an aspiring future Microsoft employee, or just looking for expert advice and inspiration on what skills to add to your toolbelt to build a career in the tech premier league, this webinar is for you. Watch this webinar as Andrew Ludlow, Enterprise Security Executive, and Jason Johnson, who leads the Microsoft Aspire Experience program, share discuss in-demand certifications and soft skills for careers at Microsoft, with an additional focus on the importance of cybersecurity skills.

Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.

What quality did the most influential leaders throughout history, such as Winston Churchill, Ronald Reagan, and Margaret Thatcher, all have in common? They were some of the greatest orators the world has ever known. Their communication skills were the tools with which they built up nations with strong foundations. They taught us that the most fundamental factor of success is without a doubt communication, and that strong communication is the pathway to strong leadership. Here you will find a breakdown of what makes an effective communicator and how you too can develop your leadership skills through communication.

The novel coronavirus has changed many aspects of life for millions of people globally, including where they work. With the increase in remote work, it is important for both individuals and companies to be aware of the added cybersecurity risks. Join us as Paula shares real world examples and tips on how we all can be better prepared.

Expert Hesham Mahmoud discusses the importance of cybersecurity, how to secure your IT infrastructure and detect the latest vulnerabilities and threats your organization might encounter. This webinar will cover the latest cybersecurity trends and how to react to data breaches. View the slide deck>

Whether you’re a current cyber pro looking to specialize, or new to the industry and looking for direction, Focal Point Academy’s lead cyber workforce expert can give you the insight needed to fast-track a career into today’s most in-demand cyber jobs, like Threat Hunting and Reverse Engineering. We’ll profile the top job roles for the next few years, break down the knowledge, skills, and abilities required in each, and show you how to build a training plan that gets you the job you want. And best of all, we’ll end with a special offer designed to help jump start the process for you and your team. View the slide deck>

Microsoft is retiring the MCSA and MCSE certifications January 31st, 2021. Does that really mean it is the end? It isn’t.Join this webinar to understand the logical next steps and new certification paths. View the slide deck>

The purpose of this workshop is to demonstrate how administrators can get a secure and scalable instance of Docker Enterprise up and running within 2 hours. Topics include: installation of Docker Enterprise Edition, implementing container best practices, and configuring Kubernetes to support multiple users and applications.

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

This webinar will examine how to create various services in Azure. We will consider the different ways available to create resources in Azure. View the slide deck>>

Kubernetes automates container management. The process of container orchestration is so complex that trying to manage containers by hand has become impossible. There are many, components to container orchestration, but one of the most misunderstood is networking. In this 1-hour webinar we’ll explore how k8s actually performs IP networking and service discovery, two of the most critical components for successfully delivering microservices. We’ll examine how kubernetes carries the burden of cloud networking and lastly what it takes to pass the CKAD/CKA Certifications.

Agile is a group of methodologies (including SCRUM, XP, Lean, and Kanban) that values a pragmatic mind-set and a flexible approach. Most, but not all agile methodologies, apply an incremental approach utilizing short work intervals to provide functional results quickly and adjust for the customer’s evolving understanding of the real need. This session will look at the foundation for agile and then take a high-level walk through the agile life cycle.  

5G is the next-generation of mobile networks beyond the 4G LTE mobile networks existing today. The vision of 5G is becoming clearer and most experts say 5G will feature network speeds that are blazingly fast at 20 Gbps or higher and have low latency at mere milliseconds. Companies that can convince their staff to embrace what 5G is trying to do, will reap continuous deployment, incrementally adding new capabilities at the pace of a new “G” per year, but without the pain of each giant leap to convert from one G to the next.

IT administration tasks have usually required manual, point and click operations. Those days are gone; not only is manual action no longer necessary, but your IT technologists can’t afford the time to manually do what can be easily automated and taken off their plate. PowerShell provides an intuitive way to turn time-consuming grunt work into simple, repeatable, scriptable commands. Is your organization taking advantage of PowerShell? Your competitors are. View the slide deck>

What is the role of data, AI, and analytics in mitigating the risks of COVID-19 to the workplace or public space? COVID-19 represents new risks for organizations as workers return physically to their jobs, and as people return to public spaces. Based on the presenter’s recent interviews with several organizations, along with decades of experience delivering applied AI solutions, this talk reviews the latest thinking about how some organizations are tackling this difficult problem, and includes demonstrations of some new approaches. View the slide deck>

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

This cybersecurity white paper explores the origins and motivations of cyberwarfare, and provides actions you can take in response.

Microsoft Power Automate/Flow is a cloud-based service that makes it practical and simple for end users to build workflows that automate time-consuming tasks and processes across many Microsoft and Non-Microsoft applications and services.

IT Professionalism Europe (ITPE) and Global Knowledge jointly hosted online public “Tech Talk” on Ethics and Artificial Intelligence. Two leading speakers in the field, Dr. Anna Jobin of the Health Ethics & Policy Lab at ETH Zurich and Dr. Lorien Pratt, Chief Scientist and co-founder of Quantellia in Silicon Valley will be sharing their insights. The discussion includes ethical dimensions to artificial intelligence (AI) and why ethics are fundamental to AI research and implementation. They also explore ethical requirements, standards, and best practices that underpin the future of AI.

Trends in the market are encouraging companies to have many additional remote workers. Learn the necessary steps to succeed by attending this webinar. In this webinar you will gain insights including a cultural shift, preparation of employees, and technological steps and considerations. View the slide deck>

This webinar will look at Border Gateway Protocol and explore why we have the protocol; how its involved and how it works. We will look at how and where BGP is used in today’s networks and Internet. We will look at the basics of configuring it and some not so basic configurations.  

In this series of webinars on Microsoft Azure, we begin with an explanation of exactly what a Cloud is. To fully understand and appreciate what Azure is, it is important that we understand what a Cloud is and what it is not. In future webinars, we will examine how to migrate into Azure and then study the various services available in Azure. View the slide deck>

Find out what changes have been made and how you now have multiple paths to success with the help of Cisco Certification 2020! The new set of certification exams launched on 24th February. It provides a common language for software developers and networkers to bring the two together. The certification programme will also open-up a brand new horizon of job roles and skill sets that are already starting to emerge. Announced at last year’s Cisco Live event in San Diego, the new DevNet certifications aim to help professionals combine infrastructure expertise with programming to take advantage of the possibilities of intent-based networking. Changes to the Cisco certification programme also include new training and certifications in five key technology tracks. In the traditional Cisco network programme, the certifications range from the associate level to the expert level. The new certification involves a DevNet Associate, a DevNet Professional and soon there will also be a DevNet Expert certification. In this one hour webinar, John Berry discusses what’s new in Cisco Certification, what the professional of the future should look like and how to prepare technology professionals for new roles as a network automation developer.

This webinar covers the evolution from physical servers to VMs to containers and the driving factors behind this change. We explain why containers are useful in an enterprise environment and why they are so popular with developers and administrators. In addition, we list the available container solutions on AWS (Elastic Container Services – ECS, Elastic Kubernetes Services – EKS, and Fargate), GCP (Google Kubernetes Engine – GKE), and Azure (Azure Container Instances – ACI and Azure Kubernetes Service – AKS).   View the slide deck>

Examine the evolution from physical servers to VMs to containers and the driving factors behind this change. Also review the available container management solutions on AWS, Google Cloud Platform and Microsoft Azure. 

This Certification Prep Guide provides an overview of the Microsoft Azure Developer Associate certification and offers helpful tips that you can use when preparing for your certification exam.

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

This webinar provides a step-by-step walkthrough of the Microsoft Dynamics 365 and Power Platform courses and certifications that are currently being offered by Global Knowledge. We’ll talk about the key audiences, required steps, what the learner needs to know and review the entire portfolio. View the slide deck>

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

During this Blockchain overview webinar we will discuss what blockchain is, how it can provide value, and how it is currently being used by organizations around the world to effect transformative organizational change. View the slide deck>   **Free On-Demand Course** Blockchain Overview: Business Foundations

This webinar will provide tips and strategies for achieving Microsoft certifications for personal and career success. This webinar will present ideas around studying for certification, the value of certification, what training does and does not do, and how certification helps advance your career. View the slide deck>

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

Whether you are a seasoned computer user or new to the MS Office environment, we are sure you have some questions regarding Office 365. This webinar will help demystify the differences between Office 365 in the Cloud and on your PC. Find out when to use one over the other. Have you wondered when should you use OneDrive over SharePoint. Can you just use PowerBi Desktop or should you subscribe to the PowerBI Service? What is Delve? Is Flow a useful tool and how could you use it?

Learn more about Citrix technology, what job roles work with it, and more in our Global Knowledge Tech Talk hosted by Brent Brandow and joined by Citrix expert Justin Valletta. Justin is a sales engineer and solution architect for Citrix.  Among the questions answered: What does Citrix do? What are the Citrix Workspace platform and Citrix Workspace app? How can I use the Citrix Workspace platform and app for the secure delivery of SaaS and web apps? Where do mobile apps fit in? How are files handled in Citrix Workspace? I have Citrix Receiver today, how do I transition to the Workspace App? Can I customize the workspace? What Identity Providers can I use? What do you mean by workspace intelligence? What is a microapp? What types of devices and operating systems will support Workspace Intelligence? Does Workspace Intelligence integrate with other platforms?

This e-book details the six steps along the learner’s journey. People are the heart of any organization and success can only be achieved when you develop the people who orchestrate technology and business processes. Learn how to identify and close skills gaps, select a training provider, evaluate success, and more.

In this live excerpt from Supporting and Troubleshooting Windows 10 (M10982), Windows 10 expert and Microsoft Certified instructor, John Panagakos, will lead you through one of the most popular modules in this course.

Learn to effectively use Microsoft Outlook as a work organization and management tool. This webinar will help participants enhance their personal and team productivity, while giving them more control over activities and information.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

After several decades on the market, the Project Management Professional® certification continues to be one of the most in-demand certifications worldwide. Learn how you can increase your salary, project success, and organizational value with this recorded webinar.

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards and reports. Join us during this recorded webinar to see what Power BI can do for you and your organization.

Watch John Walter, Solution Architect for Red Hat's Training and Certification team as he discusses the emergence of radically simple Ansible automation and answers your questions.

As cybersecurity threats continue to be a top concern facing organizations today, the Information Technology (IT) Governance team must stay abreast in assuring that the organization is protected. The IT Governance team must continually evaluate the risks to the organization and put in place Processes, Procedures and Technologies to protect the assets of the organization.  

This recorded webinar will show you how to quickly summarize a large amount of data from different data sources using Power Query.

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

Microsoft’s Excel program is a staple in many business environments, but very few people take full advantage of this tool. This webinar is a great opportunity to introduce yourself to formulas, data validation, pivot tables, and power query.  

In this informative webinar, participants will learn about Global Knowledge's approach to blended learning, Blended Live, and explore the benefits of this challenge-based, flipped classroom model.

VMware vSphere: ICM 6.7 is the foundation for most other VMware technologies in the software-defined data center. The recent update from 6.5 brings important new features and enhancements.

The traditional network engineering model of configuring one device at a time simply doesn’t scale to the growing needs of today’s network. Cisco's intent-based networks and software-defined networking solutions will enable your organization to meet the demands of network programmability and automation. The result will be greater network agility to support new applications while complying with increasing security needs.

The way Microsoft certifies Azure skills has changed. In this recorded webinar, we’ll cover what these changes mean for your Azure Certification path.

Watch this recorded webinar to learn about Microsoft Teams. Our industry expert will show you what Microsoft Teams can do for your team and how it can help you manage your time more effectively. In this 45 minute webinar, you will see what Microsoft Teams can offer you and your organization and how you can use it.  

Learn more about Red Hat Ansible like what it is, what job roles work with it, and more in our Global Knowledge Tech Talk hosted by Brent Brandow and joined by Red Hat experts John Walter and Scott Stewart. John Walter is a solution architect for Red Hat's certification and training team and Scott Stewart is the senior partner manager for Red Hat's training and certification team.

Watch this recorded webinar to understand how Cisco Intent-Based Networks and SDN technologies will transform your network to be the cornerstone of your digital success.

In this one-hour webinar, AWS consultant and instructor Ryan Dymek, will discuss how to optimize your AWS architecture design.

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

The idea of building and running applications without thinking about the servers (AKA serverless computing) is a developers dream come true.  Watch expert Rich Morrow to understand: The benefits of using serverless computing Different architectures that use serverless computing How AWS services, like Lambda, S3, API Gateway and DynamoDB work together to enable faster and more flexible application deployment and management. This video also features a live demo: Building a web app with only serverless components.

This Certification Prep Guide provides an overview of the current MCSE: Cloud Platform and Infrastructure certification and offers helpful tips that you can use when preparing for your MCSE certification exam.

This Certification Prep Guide provides an overview of the current CompTIA Cloud+ certification and offers helpful tips that you can use when preparing for your CompTIA Cloud+ certification exam.