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Case Studies

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29 Results Found

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Training Enables Mexico-Based Banking Giant to Convert to a Customer-Centric Model

Case Study | Nov. 20, 2015

Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.

Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators

Case Study | March 23, 2015

How to handle new hires without real-world experience. Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators. Mentoring case study.

Tailored Training Preps New Hires to Maximize Revenue for Tech Giant

Case Study | Jan. 20, 2015

We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.

Tailored Technical Training Modules Increase Product Sales

Case Study | June 15, 2012

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

Remote Labs Solution Trains More Students and Increases Incremental Revenue

Case Study | Feb. 23, 2012

Our remote lab solution was flexible enough so that it could be modified to the client's wishes without compromising security. The pod-based structure allowed for scalability.

Project Management Training Helps Sabre Airline Solutions Better Define and Deliver Customer Expectations

Case Study | Dec. 06, 2011

Renfro was sold on our "willingness to work with me and my team, and to customize the training content so that it was Sabre Airline Solutions specific, while still remaining PMI-based. For us, it was really finding a company that would partner with us."

The Ottawa Hospital Boosts Its Executive Leadership Health with Talent Development

Case Study | Feb. 02, 2010

Worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

Customized, On-Site Training Helps Technicians Learn an Upgraded Platform to Support 10,000 Satellite Offices

Case Study | Feb. 23, 2012

Technicians Learned how to Upgraded Platforms to Support 10,000 Satellite Offices with custom, on-site training. Needs Analysis case study by Global Knowledge.

Onboarding Program Gives Sales New Hires 6-Month Head Start

Case Study | Oct. 19, 2015

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training

New Hire Training Program Delivers Pass Rates and Knowledge Retention

Case Study | March 21, 2012

New hire training program delivers pass rates and knowledge retention for highly technical training in a young and Intelligent workforce. Solution Development.

Large Financial Services Company Addresses Private Cloud Initiative with Customized IBM Skills-Building Solution

Case Study | May 22, 2014

Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.

International Software Company Focuses on Improved Project Management

Case Study | Sep. 11, 2015

Needed training specific to the responsibilities for foundational project management training and training to help build camaraderie among project managers and engagement managers.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Global Knowledge Enables an International Consulting and Outsourcing Firm To Achieve Its Cisco Multinational Certification in the European Theatre

Case Study | Jan. 24, 2011

An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.

Improved Project Management Supports Manufacturer's Growth

Case Study | July 20, 2015

Conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

How Humana Is Using Business Process Innovation to Deliver a Superb Customer Experience

Case Study | June 13, 2014

Needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners, including on-demand training

Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise

Case Study | June 24, 2014

Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.

Focused on Their No. 1 Asset, ManTech Accelerates Delivering Best-in-Class Solutions

Case Study | Feb. 05, 2019

Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.

Custom Onboarding Program Empowers Faster ROI in Multi-OS Environment

Case Study | Nov. 23, 2015

Needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware, IBM products.

Custom Cognos Training Keeps Key Business Intelligence Projects on Track

Case Study | Nov. 20, 2015

Learn how Global Knowledge helped stop inexperienced IBM Cognos Business Intelligence Users Revert to Legacy Tools which threatened project completions.

Curriculum Planning Service Helps Top Financial Holding Company Strengthen Its Competitive Edge

Case Study | Dec. 06, 2011

A financial holding company strengthens its competitive edge by providing responsive, reliable client services. Assessment study by Global Knowledge training.

Consumer Foods Leader Overhauls Outdated IT Job Roles

Case Study | Sep. 17, 2015

Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency level. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.

Business-IT Alignment Enables Louis Vuitton to Harness the Value of Technology

Case Study | June 29, 2015

The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop the newly identified skills and competencies in IT.

Business Process Management Training Enables Chilean Bank to Capitalize on Greater Operational Efficiencies

Case Study | Nov. 20, 2015

See how business process training and process management helped a Chile-based bank capitalized on operational efficiencies from Global Knowledge.

Business Analysis Enables Tech Giant to Stay Competitive

Case Study | May 27, 2015

Determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.

Blended Learning Program Enables Global Technology Company to Build and Maintain IBM Solutions Expertise

Case Study | Jan. 01, 2014

Partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.

Authorized Cisco® Training Develops Skills for University of Ottawa

Case Study | April 29, 2010

Global Knowledge's live labs allowed his team to apply skills they learned in the classroom to hands-on lab settings on the same equipment deployed in their network.

Assessment Services Help Customer Set the Stage for Business Transformation

Case Study | Dec. 05, 2011

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

Big Data and Analytics Training Enables U.S. Retailer to Keep Major Merger on Track

Case Study | Jan. 20, 2015

The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with the two tailored courses each