Resource Library

National Cybersecurity Awareness Month has grown into a global effort, with both individuals and organizations taking part — and for good reason.

A quick 30 minute look at ITIL 4 Service Value System focusing on the guiding principles –part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization.  

This webinar is examining the process of how to best prepare for the Cisco Certified Network Professional in Enterprise skill set. We will look at the process to become certified including which exams to take; look at the available resources for study, including the blueprint for the exams and courses that are applicable. We will look at why someone might want to get certified as a CCNP Enterprise. We will also examine the process to maintain the certification. View slide deck>>

For every organization, effective cybersecurity depends on a careful deployment of technology, processes, and people. And if you get the people right, they’ll take care of the other two factors. Just like sports teams, cybersecurity teams need to be carefully bult and managed to reach optimum performance. They don’t just take shape naturally.

In any operational data center, it is critical to have the highest degree of visibility on network traffic for operations and application troubleshooting. In this white paper, we discuss how to achieve optimal visibility of any type of application traffic with Cisco Application Centric Architecture, or ACI.

In any operational data center, it is critical to have the highest degree of visibility on network traffic for operations and application troubleshooting.

Gain access to this hands-on lab and learn to use NMAP, an open-source port-scan tool, for networking discovery, vulnerability scanning and security risk detection.

Look back at the some of the highest paying IT certifications of 2020.

This Certification Prep Guide provides an overview of the Microsoft Azure Solutions Architect Expert certification and offers helpful tips that you can use when preparing for your certification exam.

Despite rapid advances in technology, and widespread use of networks over the last few decades, the TCP/IP v4 is still the predominant protocol in use. It is also quite surprising to see significant gaps or deficiencies in the foundational TCP/IP knowledge of many networking and IT professionals. This 1-hour webinar attempts to highlight the common areas of such gaps and how to overcome them. View slide deck>>

This Certification Prep Guide provides an overview of the current Multicloud Infrastructure certification offered by Nutanix and offers helpful tips that you can use when preparing for your certification exam

CISA is now one of the most sought-after and highest-paying IT certifications

Systems Administrators, or SysAdmins for short, are most often frontline IT staff who are problem-solvers, (metaphorical) fire extinguish-ers, and, simply, doers.

For every IT professional, there comes a point when the realization hits: technical skill will only get you so far. You may have your foot in the door (or the IT cave), but in order to advance your career and set yourself apart, you need to bolster a critical soft skill: learning effective communication skills for IT professionals

This Webinar will focus on addressing the factors behind traffic flow in Cisco ACI. The key components of how to monitor traffic flow in ACI will be covered. View slide deck>>

System Administrators, or SysAdmins, are the “installation specialists,” “configuration specialists” and “fixers” in IT. If you’ve ever seen Pulp Fiction, SysAdmins are like Winston Wolfe — their job is to solve problems.

Cybersecurity is the arena of technology, methodology, and practice that focuses on protecting electronic information and the systems supporting it against compromise and attack.

Despite an organization's best efforts to prevent downtime and avoid compromises, failures will still happen from time to time. “I am convinced that there are only two types of companies: those that have been hacked, and those that will be,” said Robert Mueller, former FBI Director, in a statement. “Even that is merging into one category: those that have been hacked and will be again.” So, what is your organization doing about it? How do you plan for failures and security breaches?

This paper reviews many key issues and focuses attention on 10 responses that we all need to adopt in our approach to security.

Many employees are not as well-versed in their company’s security policy as they should be. This may result in workers performing tasks that might seem innocent or benign on the surface, but which actually put the organization at risk of a security breach. Understanding what you are doing (as an employee) or what your users are doing (as a boss or manager), can help you work toward a viable resolution to these situations. In most cases, user behavior changes as well as implementation of new technological solutions can curb exposure to risk and increase security policy compliance.

The Internet is not a safe place. We see that more than ever with the security breaches of businesses and individuals in the news on a daily basis. As Internet citizens, we need to take our protection into our own hands, as obviously most online services are not doing their best to protect us.

The use of public networks is risky. Whether wireless or wired, any public access Internet connection is putting you and your data at risk. It may be convenient to use a hotel, restaurant, or coffee shop Internet link, but the likelihood of attack or compromise is greater than accessing a private network.

You have earned a CompTIA certification. The next step is to ensure that your certification remains current and valid. Some certifications are good for life, while others require renewal. Let’s look at what certifications require renewal, the options that you have for maintaining your certifications, and steps to get it done.

It’s been about 10 years since public cloud offerings like AWS opened up the world of big data analytics. This post examines the top five most useful architectures used for big data stacks to learn the sweet spots of each.

This Certification Prep Guide provides an overview of the Microsoft Azure Administrator Associate certification and offers helpful tips that you can use when preparing for your certification exam.

CISSP remains one of the most respected and sought-after cybersecurity certifications. With the most recent update released in May 2021, (ISC)2 has maintained the high bar it set to validate the knowledge and skills of senior cybersecurity managers.

Digital transformation has bred equal parts innovation and risk. And it’s not just the IT department that’s been disrupted—technology is now the most critical risk factor for the entire organization.

CISSP is a widely desired indicator of knowledge, experience, and excellence on the resume of many IT professionals.

Many organizations have already embarked on their Agile Transformation journey, yet despite having agile methodologies in place they have still not matured their competencies to the desired level. Still, there are some unicorns who have managed to master the process and are now delivering value faster and more efficiently. Frameworks like DevOps and Scrum help organizations stay ahead of the curve by facilitating cultural transformation, adoption of a lean mindset, and increased automation.

In this article, we discuss how to achieve that optimal security approach in the data center with Cisco Application Centric Architecture, or ACI.

The CCNP Enterprise certification is the newest CCNP level certification. It replaces the CCNP Routing and Switching certification that has had multiple iterations throughout the years.

Despite rapid advances in technology, and widespread use of networks over the last few decades, the TCP/IP v4 is still the predominant protocol in use. It is also quite surprising to see significant gaps or deficiencies in the foundational TCP/IP knowledge of many networking and IT professionals. This 1-hour webinar attempts to highlight the common areas of such gaps and how to overcome them. View slide deck >>

CompTIA has become one of the most recognized and respected names in IT certifications, from the first A+ back in the 1990s to today with over a dozen vendor-neutral certifications covering a variety of topics.

After reading this article, whether you’re requesting training for yourself or your team, you will be better prepared to build and state your case for the business-delivering value of training.

With a constant demand for support, specialized skills and technology, IT professionals are under a good deal of pressure at work. And if they’re not compensated for it, they might just leave — causing disruption at the company, but also their own lives.

This quick reference guide will highlight the various certification tracks to help you find your path through the EC-Council programs.

This webinar will highlight the benefits of the Global Knowledge’s exciting new offerings through the American Management Association (AMA)—AMA’s Certified Professional in ManagementTM (AMA-CPM) and AMA’s Women’s Leadership Center (WLC). In order to keep up with the changing ways of business, organizations need their people to be prepared to lead. The American Management Association has developed AMA-CPMTM as the ground-breaking professional certification for managers. Attend this event to discover the four critical competencies successful managers need to respond to the growing demands of today’s business world. In addition, learn how AMA’s Women’s Leadership Center (WLC) can bring value and long-term benefits to your present and future women leaders through community and meaningful education. View the slide deck>>

This Webinar will focus on addressing the issues of an unsecure data center network and how to address the security concerns with Cisco ACI. The key components of how to create an ACI whitelist will be covered. View slide deck>>

Despite the obvious benefits, organizations are still struggling to successfully implement Diversity and Inclusion in the WorkPlace. This webinar discusses the benefits as well as the factors limiting diversity and inclusion in the workplace. View the slide deck>>

Join us for this exciting journey through Microsoft Security, Compliance, and Identity (SCI) new security-focused certifications. We will discover the complete portfolio of associate training and certification for Microsoft Security, designed to meet industry and market needs, with roles, skills and capabilities needed for the job, including specializations, hands-on experience and practice requirements. We will also discuss the skills gap in security professionals. View the slide deck>>

This is the second of a two-part series on First Hop Redundancy Protocols (FHRP). In Part 1 of this topic, we reviewed the fundamentals of networking, the importance of the Default Gateway to an endpoint, and how to solve redundancy of Default Gateway by using an FHRP such as Hot Standby Router Protocol (HSRP)

This Certification Prep Guide provides an overview of the current AWS Certified Solutions Architect – Associate certification and offers helpful tips that you can use when preparing for your AWS Architect certification exam.

As an IT security leader, you understand the importance of having and following corporate policies to protect and defend your systems and the assets that they retain. You and your security team work diligently to know the latest threats, prepare for possible intrusion, and harden your network.

In any operational data network, the two high-level outcome possibilities are connectivity and isolation. If every device can connect to every other device by enabling full connectivity, networking is relatively easy to create, but inherently unsecure. If a network fully isolates all forms of traffic, it is unusable.

Diversity in the workplace means that a company employs a wide range of individuals with different characteristics. By nurturing a more accepting, diverse culture, organizations will experience a substantial positive effect on individuals and a stronger bond within teams. 

Containers and Red Hat OpenShift have quickly become the de facto solution for agile development and application deployment. Administrators and developers are increasingly seeking ways to improve application time to market and improve maintainability. Red Hat Training has developed a course that provides the gateway to container adoption by providing an understanding of the potential of DevOps using a container-based architecture. Orchestrating a container-based architecture with Kubernetes and Red Hat OpenShift improves application reliability and scalability, decreases developer overhead, and facilitates continuous integration and continuous deployment. View the slide deck>>

Most Internet users don't realize that often a website or other service that seems slow to respond is actually working fine. Instead, it’s the resolution of DNS that is putting a glitch in your giddy up. Fortunately, there are several steps you can take to optimize your DNS to get better performance.

This webinar will focus on addressing the issues of an unsecure campus network and how to address the insecurity with ISE. We then will look at how Cisco ISE can add security to devices beyond initial connectivity. View the slide deck>>

This certification prep guide provides an overview of the current Cisco Certified Network Professional-Security certification and offers helpful tips.

Passwords aren't as secure as you think, but there are ways to improve their effectiveness against hackers' attempts to gain access.

Hackers are everywhere, and they have a sophisticated array of tools for cracking your passwords. The primary purpose of this white paper is to help you understand that easy-to-remember passwords are no longer considered a secure form of authentication

IT is everywhere. The advent of the Internet of Things (IoT), expansion of data capabilities and storage, and broad access to wireless services have pushed IT into virtually every aspect of our lives. From appliances and televisions to tablets and smartphones, people are more connected than ever.

One of the most used ways for hackers to attack an organization is through email phishing. From an attacker’s point of view, email attacks can be automated at scale with thousands of emails sent virtually for free.

For those that want to take their first steps towards Ansible adoption, Red Hat Training has developed several courses to teach you better ways to automate administrative tasks and use Red Hat Ansible Engine effectively, as well as how to leverage advanced features of Ansible to perform more complex tasks. This webinar will highlight the benefits to using Ansible to automate tasks across a variety of Red Hat Enterprise Linux, Windows, cloud, and networking devices. View the slide deck>>

Retention rates and employee morale plague IT departments. The solution? Invest in career development and ongoing training. 

Cryptography can be used for many purposes, but there are two types of cryptographic algorithms you need to understand: symmetric and asymmetric. Learn more from the experts at Global Knowledge.

Security is complicated, which has led to the many misconceptions and misunderstandings about security. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at work and in your personal life.

HR and IT managers, if you're losing top talent and having trouble attracting quality candidates, the no. 1 reason is that they don't see a future with you. If you're not leveraging professional development, here are a couple tips to start.

Every manager wants to get the most out of every employee and maximize team cohesion and efficiency. Making your team members feel as if they are being heard, understood, and acknowledged is critical to any management strategy. Actively listening to team members’ thoughts, ideas, and challenges drives employee engagement and satisfaction, which drives better results. View the slide deck>>

This Certification Prep Guide provides an overview of the current Google Certified Professional Cloud Architect certification and offers helpful tips that you can use when preparing for your GCP certification exam.

This Certification Prep Guide provides an overview of the current Google Certified Professional Cloud Architect certification and offers helpful tips that you can use when preparing for your GCP certification exam.

This Certification Prep Guide provides an overview of the current Google Cloud Platform (GCP) Certified Data Engineer certification and offers helpful tips that you can use when preparing for your GCP certification exam.

There are several techniques, methods, and tools that can help you reduce your security budget while maintaining or increasing your actual defenses. No security defense is perfect, and you often get what you pay for.

In any operational data network, the two high-level outcome possibilities are connectivity and isolation. If every device can connect to every other device by enabling full connectivity, networking is relatively easy to create, but inherently unsecure. If a network fully isolates all forms of traffic, it is unusable.

This webinar focuses on addressing the issues of an unsecure campus network and how to address the insecurity with 802.1X. We then will look at how Cisco ISE can centralize campus access with 802.1X. View the slide deck>>

This certification prep guide provides an overview of the current Cisco Certified Network Associate (CCNA) certification and offers helpful tips that students can use when preparing for the exam.

A career in Cybersecurity means being a lifelong learner. New attacks are constantly being invented, and cybersecurity engineers must respond to them in new ways. This video introduces a new supply chain attack, which provides a fascinating glimpse into the incredible skills of state sponsored professional hackers.

Gaining access is the most important phase of an attack in terms of potential damage, although attackers don’t always have to gain access to the system to cause damage. For instance, denial-of-service attacks can either exhaust resources or stop services from running on the target system. 

Learn how to boost your visibility on LinkedIn by listing your skills and certifications and leveraging the courses you’ve taken for professional development. This is especially important to catch the eyes of recruiters and when applying for jobs.

Once an attacker gains access to the target system, the attacker can choose to use both the system and its resources and further use the system as a launch pad to scan and exploit other systems, or he can keep a low profile and continue exploiting the system.

The SolarWinds cyberattack is one of the most sophisticated and broad cyberattacks in history and will likely be studied for years by cybersecurity researchers as a case study for a supply chain attack.

This Microsoft and Global Knowledge 1-hour webinar event gives you an overview to the different Microsoft solutions for managing security in your organization. Explore how Microsoft provides a holistic approach to security, helping you to protect identities, data, applications, and devices across on-premises, cloud, and mobile.

In any operational data network, the two high-level outcome possibilities are connectivity and isolation. If every device can connect to every other device by enabling full connectivity, networking is relatively easy to create, but inherently unsecure. If a network fully isolates all forms of traffic, it is unusable.

ISACA’s role is to help those in the field of cybersecurity get greater utilization out of the people already in the fold. This means enabling IT professionals to take a leadership role and increase their depth of knowledge. 

Attackers use a method called scanning before they attack a network. Often attackers use automated tools such as network/host scanners and war dialers to locate systems and attempt to discover vulnerabilities.

Every second of every day, data is being sent and received. Billions of data packets are processed by your company’s network every day. In fact, you received dozens of packets just to read this article, but the vast majority of us have no idea how this works. People have no clue as to what goes on behind the scenes to ensure data actually gets to the right device.

Microsoft retired the MCSA and MCSE certifications on January 2021. Does that really mean it is the end? It isn’t. Join this webinar to understand the logical next steps and new certification paths. View the slide deck>>

This certification profile covers the job functions and titles held by the professionals who hold the certification, views on job security and satisfaction, CISSP salary information, along with other certifications held and tenure. The data is from Global Knowledge’s annual global IT Skills and Salary Report so you won't find it anywhere else.

The updated version of the CISSP exam was released on May 1, 2021. The new version now includes a significant number of new topics.

Many companies have a so-called five-nines goal, meaning that the network needs to be available to the users at least 99.999% of the time. To achieve that goal, IT professionals must consider high availability in the network design, including both physical and logical redundancy.