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How Active Listening Makes You a Better Leader

Date:
April 08, 2021
Duration:
1h 1m 26s

Every manager wants to get the most out of every employee and maximize team cohesion and efficiency. Making your team members feel as if they are being heard, understood, and acknowledged is critical to any management strategy. Actively listening to team members’ thoughts, ideas, and challenges drives employee engagement and satisfaction, which drives better results.

View the slide deck>>

Instructor:
Dan Stober

Dan Stober is a PMP and ITIL certified portfolio director with over 20 years of leadership and management experience. Dan joined Global Knowledge after a career in the United States Army where he was an officer with experience leading troops during six overseas deployments.

In this webinar, you'll learn:

  • Define listening and active listening
  • List the components of active listening
  • Explain how to become a better active listener
  • Describe how active listening contributes to effective management

 

Related Courses: 

Active Leadership for IT Professionals

Project Management, Leadership, and Communication

Communicating for Clarity