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This Certification Prep Guide provides an overview of the Microsoft Azure Fundamentals certification and offers helpful tips that you can use when preparing for your certification exam. 

The world of Incident Response is evolving. No longer do we focus on indicators of compromise; we now focus on attacker behavior. MITRE has turned attacker behaviors into a usable framework shared both on their website and on GitHub. MITRE provides the MITRE ATT&CK Navigator on GitHub which includes a complete mapping of all techniques and sub-techniques to help you understand the attacker’s behavior. The Navigator can be leveraged to optimize Incident Response, evolving your team from responsive to predictive response.

Keep your project on time and within budget by controlling the baselines, budget, and schedule. View our comprehensive guide to project management, from project scheduling to cost control, from the experts at Global Knowledge.

The Information Technology (IT) profession is a pretty exciting place to be, right now. We’re seeing an unprecedented influx of new technologies and approaches, including AI, robotics, automation, and next-level networking. More importantly, today’s IT workers have become the guardians of identity and curators of information. Given the increased movement to remote working the IT community must be conscious their teams skillset in the midst of increasing and complex cybersecurity threats designed to hit organizations where it hurts...their people. If you’re curious about what it’s like to be part of the IT profession in quickly changing virtual world, then watch CompTIA’s Chief Technology Evangelist, Dr. James Stanger, to learn more. James discusses the pillars of IT that help create our (post)-modern world, and dispel a few myths about the cybersecurity profession. If you’re interested in learning more about the different cybersecurity pathways available to you, and how you can become a unique contributor to the cybersecurity profession, then we welcome you.

Have you ever wondered which skills are required for a successful career in technology at Microsoft? Whether you are an aspiring future Microsoft employee, or just looking for expert advice and inspiration on what skills to add to your toolbelt to build a career in the tech premier league, this webinar is for you. Watch this webinar as Andrew Ludlow, Enterprise Security Executive, and Jason Johnson, who leads the Microsoft Aspire Experience program, share discuss in-demand certifications and soft skills for careers at Microsoft, with an additional focus on the importance of cybersecurity skills.

Prepping for a Microsoft certification exam? Global Knowledge's own Tracy Wallace has you covered with these six tips for passing any Microsoft exam.

Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.

What quality did the most influential leaders throughout history, such as Winston Churchill, Ronald Reagan, and Margaret Thatcher, all have in common? They were some of the greatest orators the world has ever known. Their communication skills were the tools with which they built up nations with strong foundations. They taught us that the most fundamental factor of success is without a doubt communication, and that strong communication is the pathway to strong leadership. Here you will find a breakdown of what makes an effective communicator and how you too can develop your leadership skills through communication.

The novel coronavirus has changed many aspects of life for millions of people globally, including where they work. With the increase in remote work, it is important for both individuals and companies to be aware of the added cybersecurity risks. Join us as Paula shares real world examples and tips on how we all can be better prepared.

Expert Hesham Mahmoud discusses the importance of cybersecurity, how to secure your IT infrastructure and detect the latest vulnerabilities and threats your organization might encounter. This webinar will cover the latest cybersecurity trends and how to react to data breaches. View the slide deck>

Project quality management is the process of determining the quality standards that are applicable to a project and devising a way to satisfy them. Learn more here.

Whether you’re a current cyber pro looking to specialize, or new to the industry and looking for direction, Focal Point Academy’s lead cyber workforce expert can give you the insight needed to fast-track a career into today’s most in-demand cyber jobs, like Threat Hunting and Reverse Engineering. We’ll profile the top job roles for the next few years, break down the knowledge, skills, and abilities required in each, and show you how to build a training plan that gets you the job you want. And best of all, we’ll end with a special offer designed to help jump start the process for you and your team. View the slide deck>

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.

There’s a lot of pressure on IT decision-makers to fill the cybersecurity holes in their organization. The cyber skills shortage is palpable and growing. Cybersecurity is the most challenging IT hiring area in the world. Those of you expecting to hire your way out of your cyber skills gaps, we have some bad news for you—it’s not viable.

Implementing business analysis (BA) in organizations needs to be done in a well-planned process. The three steps are contingent on the BA maturity of the organization, its vision for how BA will be used and the degree of executive sponsorship.

Microsoft is retiring the MCSA and MCSE certifications January 31st, 2021. Does that really mean it is the end? It isn’t.Join this webinar to understand the logical next steps and new certification paths. View the slide deck>

As IT departments struggle with skills gaps and businesses attempt to recovery economically from the COVID-19 pandemic, these 10 IT skills are essential to drive success. Job roles in these areas pay well, but decision-makers are struggling to find qualified candidates. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

The purpose of this workshop is to demonstrate how administrators can get a secure and scalable instance of Docker Enterprise up and running within 2 hours. Topics include: installation of Docker Enterprise Edition, implementing container best practices, and configuring Kubernetes to support multiple users and applications.

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

This webinar will examine how to create various services in Azure. We will consider the different ways available to create resources in Azure. View the slide deck>>

Kubernetes automates container management. The process of container orchestration is so complex that trying to manage containers by hand has become impossible. There are many, components to container orchestration, but one of the most misunderstood is networking. In this 1-hour webinar we’ll explore how k8s actually performs IP networking and service discovery, two of the most critical components for successfully delivering microservices. We’ll examine how kubernetes carries the burden of cloud networking and lastly what it takes to pass the CKAD/CKA Certifications.

Agile is a group of methodologies (including SCRUM, XP, Lean, and Kanban) that values a pragmatic mind-set and a flexible approach. Most, but not all agile methodologies, apply an incremental approach utilizing short work intervals to provide functional results quickly and adjust for the customer’s evolving understanding of the real need. This session will look at the foundation for agile and then take a high-level walk through the agile life cycle.  

These technology job roles are proven to be essential during a crisis as enterprises scramble to change strategies and meet goals. The skills demonstrated by IT professionals in these 10 positions can make the difference between business success and failure, especially during a recession.

5G is the next-generation of mobile networks beyond the 4G LTE mobile networks existing today. The vision of 5G is becoming clearer and most experts say 5G will feature network speeds that are blazingly fast at 20 Gbps or higher and have low latency at mere milliseconds. Companies that can convince their staff to embrace what 5G is trying to do, will reap continuous deployment, incrementally adding new capabilities at the pace of a new “G” per year, but without the pain of each giant leap to convert from one G to the next.

Discover what's possible with unlimited Microsoft training. The GK Polaris Discovery subscription includes access to over 100 Microsoft courses, allowing you to prep for the Microsoft certification of your choice. Learn about the value of certification, the benefits of virtual classroom training, and how GK Polaris can help boost your career.

IT administration tasks have usually required manual, point and click operations. Those days are gone; not only is manual action no longer necessary, but your IT technologists can’t afford the time to manually do what can be easily automated and taken off their plate. PowerShell provides an intuitive way to turn time-consuming grunt work into simple, repeatable, scriptable commands. Is your organization taking advantage of PowerShell? Your competitors are. View the slide deck>

What is the role of data, AI, and analytics in mitigating the risks of COVID-19 to the workplace or public space? COVID-19 represents new risks for organizations as workers return physically to their jobs, and as people return to public spaces. Based on the presenter’s recent interviews with several organizations, along with decades of experience delivering applied AI solutions, this talk reviews the latest thinking about how some organizations are tackling this difficult problem, and includes demonstrations of some new approaches. View the slide deck>

While cybersecurity remains the most popular certification category in our IT Skills and Salary Report, foundational-level certifications highlight our list of the most popular IT certifications of 2020. 

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

This cybersecurity white paper explores the origins and motivations of cyberwarfare, and provides actions you can take in response.

Microsoft Power Automate/Flow is a cloud-based service that makes it practical and simple for end users to build workflows that automate time-consuming tasks and processes across many Microsoft and Non-Microsoft applications and services.

IT Professionalism Europe (ITPE) and Global Knowledge jointly hosted online public “Tech Talk” on Ethics and Artificial Intelligence. Two leading speakers in the field, Dr. Anna Jobin of the Health Ethics & Policy Lab at ETH Zurich and Dr. Lorien Pratt, Chief Scientist and co-founder of Quantellia in Silicon Valley will be sharing their insights. The discussion includes ethical dimensions to artificial intelligence (AI) and why ethics are fundamental to AI research and implementation. They also explore ethical requirements, standards, and best practices that underpin the future of AI.

Trends in the market are encouraging companies to have many additional remote workers. Learn the necessary steps to succeed by attending this webinar. In this webinar you will gain insights including a cultural shift, preparation of employees, and technological steps and considerations. View the slide deck>

This webinar will look at Border Gateway Protocol and explore why we have the protocol; how its involved and how it works. We will look at how and where BGP is used in today’s networks and Internet. We will look at the basics of configuring it and some not so basic configurations.  

In this series of webinars on Microsoft Azure, we begin with an explanation of exactly what a Cloud is. To fully understand and appreciate what Azure is, it is important that we understand what a Cloud is and what it is not. In future webinars, we will examine how to migrate into Azure and then study the various services available in Azure. View the slide deck>

If you’ve been wondering what are some good IT pranks for April Fools’ Day—or any other time of the year—this is the post for you. Whether you’re an IT pro with decades of experience or a noob who is about to learn that holding CTRL+SHIFT+ESC is a faster way to access the task manager (you’re welcome), we have an IT prank for you.

Those who have never trained in a virtual classroom, or haven’t trained in one for years, may have some pre-conceived notions about online training – many of which are either wrong or out-of-date. To dispel any misconceptions, let’s explore eight common myths of virtual training and the truth behind each.

Find out what changes have been made and how you now have multiple paths to success with the help of Cisco Certification 2020! The new set of certification exams launched on 24th February. It provides a common language for software developers and networkers to bring the two together. The certification programme will also open-up a brand new horizon of job roles and skill sets that are already starting to emerge. Announced at last year’s Cisco Live event in San Diego, the new DevNet certifications aim to help professionals combine infrastructure expertise with programming to take advantage of the possibilities of intent-based networking. Changes to the Cisco certification programme also include new training and certifications in five key technology tracks. In the traditional Cisco network programme, the certifications range from the associate level to the expert level. The new certification involves a DevNet Associate, a DevNet Professional and soon there will also be a DevNet Expert certification. In this one hour webinar, John Berry discusses what’s new in Cisco Certification, what the professional of the future should look like and how to prepare technology professionals for new roles as a network automation developer.

The benefit of Private Group Training (PGT), particularly when it comes to high-priority or high-risk skills, is it gathers a group of like colleagues together in front of a subject matter expert. PGT, which can also be referred to as onsite training, coordinates the group, eliminating the disparity between co-worker skill sets.

This webinar covers the evolution from physical servers to VMs to containers and the driving factors behind this change. We explain why containers are useful in an enterprise environment and why they are so popular with developers and administrators. In addition, we list the available container solutions on AWS (Elastic Container Services – ECS, Elastic Kubernetes Services – EKS, and Fargate), GCP (Google Kubernetes Engine – GKE), and Azure (Azure Container Instances – ACI and Azure Kubernetes Service – AKS).   View the slide deck>

For women in IT, advancing your career can be a challenge in itself. In the Global Knowledge 2019 IT Skills and Salary Report, only eight percent of senior- and executive-level IT professionals are women. We have pulled data from our research that sheds light on the job roles, skills, challenges, certifications and experience of women in tech who have progressed to the highest levels of an organization.

According to the Global Knowledge IT Skills and Salary Report, women make up 16% of the tech workforce, and an even smaller percentage (8%) are at the senior or executive level. Here’s an overview of the most popular and most pursued certifications by women in tech.

Examine the evolution from physical servers to VMs to containers and the driving factors behind this change. Also review the available container management solutions on AWS, Google Cloud Platform and Microsoft Azure. 

Based on survey responses from the Global Knowledge 2019 IT Skills and Salary Report, the highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing, cybersecurity, networking and project management. In fact, cloud and project management dominate the top five spots.

This Certification Prep Guide provides an overview of the Microsoft Azure Developer Associate certification and offers helpful tips that you can use when preparing for your certification exam.

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

This webinar provides a step-by-step walkthrough of the Microsoft Dynamics 365 and Power Platform courses and certifications that are currently being offered by Global Knowledge. We’ll talk about the key audiences, required steps, what the learner needs to know and review the entire portfolio. View the slide deck>

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

During this Blockchain overview webinar we will discuss what blockchain is, how it can provide value, and how it is currently being used by organizations around the world to effect transformative organizational change. View the slide deck>   **Free On-Demand Course** Blockchain Overview: Business Foundations

If you’re looking to fortify your cloud expertise, there are a number of certifications to consider. We have compiled 10 cloud certifications that are sure to positively affect your career. 

This webinar will provide tips and strategies for achieving Microsoft certifications for personal and career success. This webinar will present ideas around studying for certification, the value of certification, what training does and does not do, and how certification helps advance your career. View the slide deck>

IT organizations could benefit from degree deflation. By deemphasizing college degrees during the hiring process, an open pipeline to more candidates could emerge, leading to diminished skills gaps and potentially lower payroll.

ITIL 4 education has been undergoing its slow reveal for almost 12 months.  As the process is passing the halfway point, I’m committing my own and Global Knowledge’s thoughts to print. I’d also like to share with you some tips for continuing your ITIL education journey.

A Project Manager Professional (PMP) is an individual who has earned an industry-recognized project manager certification from the Project Management Institute (PMI). 

The demand for professionals who can successfully manage a project to completion is rising. Heavy demand means you will be able to command a higher salary and have the flexibility to choose projects you are passionate about.  

Scrum serves as a framework for the development of software and other products. It helps teams collaborate and provides a way to address challenges and changes in order to deliver a high value product. The Scrum Master promotes and supports the framework (Scrum). A Certified Scrum Master (CSM) helps everyone understand Scrum theory, practices, rules, and values.

Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

Whether you are a seasoned computer user or new to the MS Office environment, we are sure you have some questions regarding Office 365. This webinar will help demystify the differences between Office 365 in the Cloud and on your PC. Find out when to use one over the other. Have you wondered when should you use OneDrive over SharePoint. Can you just use PowerBi Desktop or should you subscribe to the PowerBI Service? What is Delve? Is Flow a useful tool and how could you use it?

We asked Global Knowledge’s tech enthusiasts for their ideal wish list items this year. Check out our list of the top 12 tech gifts of 2019.

Ask any executive today about digital transformation and they’ll likely tell you about their organization’s plans to integrate cutting-edge technologies. 

Managers are in dire need of cybersecurity professionals with specific skills. If you’re looking to advance your career, or transfer into the cyber field, now is the time to get certified.

Cybersecurity is a top technology investment area around the globe, with over half of our survey respondents saying it’s a priority. It’s no longer a niche skill—every IT professional needs some cybersecurity knowledge.

Learn more about Citrix technology, what job roles work with it, and more in our Global Knowledge Tech Talk hosted by Brent Brandow and joined by Citrix expert Justin Valletta. Justin is a sales engineer and solution architect for Citrix.  Among the questions answered: What does Citrix do? What are the Citrix Workspace platform and Citrix Workspace app? How can I use the Citrix Workspace platform and app for the secure delivery of SaaS and web apps? Where do mobile apps fit in? How are files handled in Citrix Workspace? I have Citrix Receiver today, how do I transition to the Workspace App? Can I customize the workspace? What Identity Providers can I use? What do you mean by workspace intelligence? What is a microapp? What types of devices and operating systems will support Workspace Intelligence? Does Workspace Intelligence integrate with other platforms?

This e-book details the six steps along the learner’s journey. People are the heart of any organization and success can only be achieved when you develop the people who orchestrate technology and business processes. Learn how to identify and close skills gaps, select a training provider, evaluate success, and more.

As IT professionals gravitate away from classroom training and toward on-demand courses and e-learning, IT skills gaps have spiked. Instructor-led training is still the best option to fill critical skills needs and shouldn't be pushed aside entirely for more convenient and cost-effective options.

Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 12 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.

The value of IT certifications has grown considerably over the last decade. Examine the evolution of certification trends, see the top-paying certifications and learn how decision-makers are struggling to hire certified employees.

Looking ahead at new and emerging certifications provides insight into the areas deemed valuable in the IT industry. If you are an early adopter or in a position where you need to show that you have the bleeding-edge expertise of a technology, this list of recent and upcoming certifications is for you. 

Google Cloud certifications had a breakout year according to the Global Knowledge 2019 IT Skills and Salary Report. GCP Cloud Architect is the top-paying IT certification in North America and Europe, the Middle East and Africa (EMEA), while Google Cloud salaries are 34% higher than the average for North America. As more IT departments adopt multi-cloud strategies, Google Cloud skills are increasing in popularity.

What we love about our annual IT Skills and Salary Survey is that IT professionals are thoughtful and honest with their answers … well, sometimes a little too honest. Here are actual open-field comments from the 2019 survey. #ITGetsReal

If you’re worn out by daily road rage—how many middle fingers can you see in one day—or irked at the prospect of being taxed to death, maybe it’s time for a change. Future job opportunity, salary, cost of living and quality of life are a balancing act. We can’t tell you what to do, but we can let you know where IT professionals are making the highest average salaries in the U.S.

ISACA certifications are some of the most popular and highest-paying in the Global Knowledge 2019 IT Skills and Salary Report. Eleven percent of IT professionals in the United States and Canada are ISACA-certified, and their salaries are 12% above the North American average.

There’s undeniably good news for Citrix-certified IT professionals this year. Pursuing at least one Citrix certification has the potential to unlock a host of benefits ranging from above average salaries to greater prestige in the workplace thanks to improved knowledge and capabilities resulting from certifications. Simply put: Citrix certifications pay big dividends according to the Global Knowledge 2019 IT Skills and Salary Report.

There’s a reason why one out of four certified IT professionals in North America hold at least one CompTIA certification. IT professionals who hold at least one certification have higher salaries, are more productive and generally are more satisfied in their job than their non-certified peers.

This year, CISSP-certified IT professionals have the third highest global salary ($116,573) and the 10th highest in North America ($123,815). This is nothing new—CISSP has ranked in the top 10 in the U.S. each year since 2015, even coming in first in 2018. CISSP is a top-paying certification year after year. But how has it remained so relevant and valuable?

There are two types of networks: those that have been hacked and those that will be. To defend against hacks, cyber professionals can benefit greatly from ethical hacking programs.

In 2019, Microsoft has thoughtfully adapted their curriculum to boost Azure skills adoption. And to further speed up Azure consumption, Global Knowledge has stepped in to support Microsoft’s evolution and their new strategy. We’re fighting change with change. And here’s how we did it.

Online instructor-led training provides an accountability partner, providing you with the highest likelihood of acheiving your desired certification.