Resource Library

What is the role of data, AI, and analytics in mitigating the risks of COVID-19 to the workplace or public space? COVID-19 represents new risks for organizations as workers return physically to their jobs, and as people return to public spaces. Based on the presenter’s recent interviews with several organizations, along with decades of experience delivering applied AI solutions, this talk reviews the latest thinking about how some organizations are tackling this difficult problem, and includes demonstrations of some new approaches. View the slide deck>

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

Microsoft Power Automate/Flow is a cloud-based service that makes it practical and simple for end users to build workflows that automate time-consuming tasks and processes across many Microsoft and Non-Microsoft applications and services.

IT Professionalism Europe (ITPE) and Global Knowledge jointly hosted online public “Tech Talk” on Ethics and Artificial Intelligence. Two leading speakers in the field, Dr. Anna Jobin of the Health Ethics & Policy Lab at ETH Zurich and Dr. Lorien Pratt, Chief Scientist and co-founder of Quantellia in Silicon Valley will be sharing their insights. The discussion includes ethical dimensions to artificial intelligence (AI) and why ethics are fundamental to AI research and implementation. They also explore ethical requirements, standards, and best practices that underpin the future of AI.

Trends in the market are encouraging companies to have many additional remote workers. Learn the necessary steps to succeed by attending this webinar. In this webinar you will gain insights including a cultural shift, preparation of employees, and technological steps and considerations. View the slide deck>

This webinar will look at Border Gateway Protocol and explore why we have the protocol; how its involved and how it works. We will look at how and where BGP is used in today’s networks and Internet. We will look at the basics of configuring it and some not so basic configurations.  

In this series of webinars on Microsoft Azure, we begin with an explanation of exactly what a Cloud is. To fully understand and appreciate what Azure is, it is important that we understand what a Cloud is and what it is not. In future webinars, we will examine how to migrate into Azure and then study the various services available in Azure. View the slide deck>

Find out what changes have been made and how you now have multiple paths to success with the help of Cisco Certification 2020! The new set of certification exams launched on 24th February. It provides a common language for software developers and networkers to bring the two together. The certification programme will also open-up a brand new horizon of job roles and skill sets that are already starting to emerge. Announced at last year’s Cisco Live event in San Diego, the new DevNet certifications aim to help professionals combine infrastructure expertise with programming to take advantage of the possibilities of intent-based networking. Changes to the Cisco certification programme also include new training and certifications in five key technology tracks. In the traditional Cisco network programme, the certifications range from the associate level to the expert level. The new certification involves a DevNet Associate, a DevNet Professional and soon there will also be a DevNet Expert certification. In this one hour webinar, John Berry discusses what’s new in Cisco Certification, what the professional of the future should look like and how to prepare technology professionals for new roles as a network automation developer.

This webinar covers the evolution from physical servers to VMs to containers and the driving factors behind this change. We explain why containers are useful in an enterprise environment and why they are so popular with developers and administrators. In addition, we list the available container solutions on AWS (Elastic Container Services – ECS, Elastic Kubernetes Services – EKS, and Fargate), GCP (Google Kubernetes Engine – GKE), and Azure (Azure Container Instances – ACI and Azure Kubernetes Service – AKS).   View the slide deck>

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

This webinar provides a step-by-step walkthrough of the Microsoft Dynamics 365 and Power Platform courses and certifications that are currently being offered by Global Knowledge. We’ll talk about the key audiences, required steps, what the learner needs to know and review the entire portfolio. View the slide deck>

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

During this Blockchain overview webinar we will discuss what blockchain is, how it can provide value, and how it is currently being used by organizations around the world to effect transformative organizational change. View the slide deck>   **Free On-Demand Course** Blockchain Overview: Business Foundations

This webinar will provide tips and strategies for achieving Microsoft certifications for personal and career success. This webinar will present ideas around studying for certification, the value of certification, what training does and does not do, and how certification helps advance your career. View the slide deck>

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

Whether you are a seasoned computer user or new to the MS Office environment, we are sure you have some questions regarding Office 365. This webinar will help demystify the differences between Office 365 in the Cloud and on your PC. Find out when to use one over the other. Have you wondered when should you use OneDrive over SharePoint. Can you just use PowerBi Desktop or should you subscribe to the PowerBI Service? What is Delve? Is Flow a useful tool and how could you use it?

Learn more about Citrix technology, what job roles work with it, and more in our Global Knowledge Tech Talk hosted by Brent Brandow and joined by Citrix expert Justin Valletta. Justin is a sales engineer and solution architect for Citrix.  Among the questions answered: What does Citrix do? What are the Citrix Workspace platform and Citrix Workspace app? How can I use the Citrix Workspace platform and app for the secure delivery of SaaS and web apps? Where do mobile apps fit in? How are files handled in Citrix Workspace? I have Citrix Receiver today, how do I transition to the Workspace App? Can I customize the workspace? What Identity Providers can I use? What do you mean by workspace intelligence? What is a microapp? What types of devices and operating systems will support Workspace Intelligence? Does Workspace Intelligence integrate with other platforms?

In this live excerpt from Supporting and Troubleshooting Windows 10 (M10982), Windows 10 expert and Microsoft Certified instructor, John Panagakos, will lead you through one of the most popular modules in this course.

Learn to effectively use Microsoft Outlook as a work organization and management tool. This webinar will help participants enhance their personal and team productivity, while giving them more control over activities and information.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

After several decades on the market, the Project Management Professional® certification continues to be one of the most in-demand certifications worldwide. Learn how you can increase your salary, project success, and organizational value with this recorded webinar.

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards and reports. Join us during this recorded webinar to see what Power BI can do for you and your organization.

Watch John Walter, Solution Architect for Red Hat's Training and Certification team as he discusses the emergence of radically simple Ansible automation and answers your questions.

As cybersecurity threats continue to be a top concern facing organizations today, the Information Technology (IT) Governance team must stay abreast in assuring that the organization is protected. The IT Governance team must continually evaluate the risks to the organization and put in place Processes, Procedures and Technologies to protect the assets of the organization.  

This recorded webinar will show you how to quickly summarize a large amount of data from different data sources using Power Query.

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

Microsoft’s Excel program is a staple in many business environments, but very few people take full advantage of this tool. This webinar is a great opportunity to introduce yourself to formulas, data validation, pivot tables, and power query.  

In this informative webinar, participants will learn about Global Knowledge's approach to blended learning, Blended Live, and explore the benefits of this challenge-based, flipped classroom model.

VMware vSphere: ICM 6.7 is the foundation for most other VMware technologies in the software-defined data center. The recent update from 6.5 brings important new features and enhancements.

The way Microsoft certifies Azure skills has changed. In this recorded webinar, we’ll cover what these changes mean for your Azure Certification path.

Watch this recorded webinar to learn about Microsoft Teams. Our industry expert will show you what Microsoft Teams can do for your team and how it can help you manage your time more effectively. In this 45 minute webinar, you will see what Microsoft Teams can offer you and your organization and how you can use it.  

Learn more about Red Hat Ansible like what it is, what job roles work with it, and more in our Global Knowledge Tech Talk hosted by Brent Brandow and joined by Red Hat experts John Walter and Scott Stewart. John Walter is a solution architect for Red Hat's certification and training team and Scott Stewart is the senior partner manager for Red Hat's training and certification team.

Watch this recorded webinar to understand how Cisco Intent-Based Networks and SDN technologies will transform your network to be the cornerstone of your digital success.

In this one-hour webinar, AWS consultant and instructor Ryan Dymek, will discuss how to optimize your AWS architecture design.

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.