Resource Library

So you want to be more agile, but is it possible in a waterfall world? The short answer is yes! Waterfall can be combined with principles of agility. The trick is to recognize how agile practices lead to organizational agility. Any organization can become more agile, but there are trade-offs that need to be considered. In this hour-long webinar, instructor and presenter Brian Egan will help you understand how to make agile work within your organization. In it you will learn: Agile best practices Discover how organizations can be more agile Agile vs. Waterfall: Discuss the pros and cons of each Dispense the myth that agile can only be used for software development Watch this webinar today and learn how and why your organization should become more agile! Recommended Agile Project Management courses: Introduction to Agile Agile Project Management Transitioning from Waterfall to Agile PMI Agile Certified Practitioner (PMI-ACP)® Boot Camp

If you’re looking for serious change, why not focus on your IT professional career? How much can you really learn from a five-point “Hack” list that speaks to everyone, yet no one? Not much. Too many articles rattle off a quick hit list. After reading this goal-setting guide you’ll be able to develop a game plan to bring successful change in your professional life.

Getting a clear understanding of what Amazon Web Services (AWS) is and how it can help your business can be a daunting task. The depth and breadth of AWS is significant, comprising over 100 services in dozens of data centers located in 16 Regions throughout the globe (with five more in the works). They offer computing, storage, networking, deployment, management, and a host of "supporting" services like queues, serverless functions, and e-mail. There's a great chance that AWS has more than a few products to help you work faster, smarter, and more cost effectively. So, where should you start?

Google Cloud Platform (GCP) is Google’s public cloud offering comparable to Amazon Web Services and Microsoft Azure. The difference is that GCP is built upon Google's massive, cutting-edge infrastructure that handles the traffic and workload of all Google users. There is a wide range of services available in GCP ranging from Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) to completely managed Software-as-a-Service (SaaS). We will discuss the available infrastructure components and how they provide a powerful and flexible foundation on which to build your applications.

The Global Knowledge IT Skills and Salary Report is a window into the inner workings of IT departments, revealing insights and opinions held by professionals around the world. For 10 years, we have surveyed over 120,000 men and women in IT about the state of the industry. With a decade of data at our fingertips, we analyzed 10 years’ worth of reports and noticed four major trending areas: certifications, salaries, cloud computing and cybersecurity. 

Surprises can be a lot of fun, unless it happens in the middle of your cloud migration project. While moving to the cloud is no trivial matter, it doesn’t have to be stressful or surprising. Many steps and techniques are often overlooked or forgotten. Watch this 60-minute webinar delivered by cloud expert, course author and instructor, Brian Eiler. You’ll gain a better understanding of the scope involved for migrating workloads, plus tips and techniques that will enable your organization to get started in cloud computing without all the surprises. What will you learn? Key concepts related to cloud workloads, from planning and human elements to connectivity, security and data transfer. Different design aspects that should be considered when planning a workload migration to the cloud. How these factors impact the workload migration process. Recommended Courses: Cloud Workload Planning Understanding the Cloud Business Application & Vendor Landscape

Data center return on investment – which is measured by time to cost savings, time to revenue, time to break even, etc. – has proven more elusive than expected. But that doesn’t mean it isn’t attainable. To understand the genesis of the bad and ugly parts of data center ROI, we need to recognize the good parts and appreciate why so many companies are putting their faith in new and unfamiliar technologies.

You might already know what cloud computing is, and you might already be implementing it into your business, but are you able to have a conversation about it? The lingo surrounding this newer technology can be a bit, well, cloudy. Here are just some of the terms we keep hearing as cloud computing spreads from organization to organization.

This article addresses non-technical skills you need to do to be a success in IT.

General character attributes every IT pro should have and on the things that every IT pro should know or do.

There is a wide-range of services available in GCP ranging from Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) to completely managed Software-as-a-Service (SaaS). In the first part of this series, we will discuss the available infrastructure components and how they provide a powerful and flexible foundation on which to build your applications.

As with all technologies transforming the way organizations operate, it’s expected that roles will also evolve. Cloud computing already has and will continue to change traditional IT roles and functions for years to come. We'll begin our overview of the transformation of cloud job roles with a look at some of the top cloud computing roles and responsibilities for architects, engineers and developers.

We spoke with Doug Cutting about his role with Cloudera and learned more about Big Data, training options for IT professionals interested in Big Data, and how Cloudera compares to Red Hat.

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

Having a breadth and depth of skills -- especially on new and emerging technologies -- can only weigh in your favor.

Whether your project follows formal or informal project management, waterfall, or an iterative or Agile, making use of the daily stand-up meeting is an essential habit required for every self-organizing team. Stand-ups are a core practice and help us determine customer value, reinforce team structure, organize priorities, address uncertainty, remove impediments, and manage our time through the use of a personal Kanban. In this one-hour webinar, we will: Determine daily customer value with the three stand-up questions,  Investigate the use a Team Charter to build team structure and balance, Address daily uncertainty with a Risk Burndown, and Participate in a small exercise and create your own personal weekly and daily Kanban using exclusive cognitive techniques to manage the multitasking behaviors required of all of us.

Get an insider’s take on 2017 cloud computing, DevOps, and Internet of Things (IoT) trends from an industry expert.

This webinar focuses on assisting leaders who are determining whether Agile is right for their organization. In one hour, we will take you from the basic concepts of Agile methodology to understanding the process and what your role is as a leader. You will learn the challenges and benefits and how an Agile culture can fuel your teams and provide value for your customers faster.

Agile project management literally turns the world of managing projects upside down. The triple constraint is balanced in an unconventional way, the role of the matrix team coordinator is downplayed, and risk management can be built into the prioritization approach. So, what is left for the PM to do?

You’ll be hearing a lot about AWS in Canada in 2017 as Canadian organizations are evaluating their options for moving to the cloud. Now is the time to get up to speed and find out what you and your organization need to know.

How can organizations in diverse industries continue to use familiar waterfall practices and at the same time be more agile? The answer is to use program management that is designed to be agile.

Learn how Docker makes it easy to update, test and debug software with this white paper and gain foundational knowledge about Dockerfile, Docker images and containers.

There are many considerations in deciding on whether to provide Software as a Service (SaaS) to others or whether to become a consumer. This white paper will explore what questions and factors you should keep in mind as you seek to implement SaaS. Considerations include deciding how your application will be accessed, implementing disaster recovery, scheduling platform maintenance and upgrades, handling service outages and creating a security plan. This knowledge can be useful whether you are provider of SaaS applications or are planning to be a consumer using software for activities like accounting or project management.

The Toronto Chapter of the Association of Change Management Professionals (ACMP), in partnership with Global Knowledge, welcomes Kelly Norgate to share information about her success in leading change with powerful change communication strategies. In this hour-long webinar, Norgate will examine the link between creative change communication solutions and great corporate culture. You will learn practical change communications strategies and tactics that generate the energy and commitment required to get employees on board with transformational change. Take your next change communication plan from good – to great.

Cloud can be described as the ability for users to provision new environments and/or services in a self-service fashion backed by automation. z Systems use technologies that best allow us to apply the strengths of our platform to cloud methodologies while complying with industry standards and preserving the security and manageability of our platform. This enables us to use the strengths of z Systems scalable multitenant architecture for on-premise cloud deployments. z Systems can also expose valuable enterprise services in a secure manner that feels native to mobile and Web application developers, enabling organizations to use enterprise services on z Systems with a frictionless experience for distributed developers.

There are many questions you should ask before selecting your PaaS provider. Learn what you need to know in order to compare and contrast PaaS with the other offerings like IaaS and SaaS, and what they require in terms of setup and configuration. As with any decision involving IT infrastructure there are many variables that should be considered to ensure you find a solution that will fit your current and future needs, budget and support requirements.

The advantage—and disadvantage—of IaaS cloud computing is complete control. The user is responsible for sizing, installing, and maintaining operating systems and applications, backing up the systems, etc. This enables the user to configure everything in an optimal way for the workloads that need to be accomplished, but it requires time and effort to determine how it should be set up, secured, etc. With the goal of providing a good place for you to start your IaaS implementation and highlighting some areas that you should plan for and design for, Global Knowledge instructor John Hales provides a review of IaaS, as well as insight into what you need to know before implementing IaaS. He also shares a laundry list of things to consider when implementing IaaS, including questions to ask yourself, your company and your potential cloud provider.

Do you want to take your Power System to higher levels of cloud functionality but don't know what's available? Join us for this free webinar, presented by IBM and sponsored by Global Knowledge, to hear senior power cloud consultants Vess Natchev and Kyle Wurgler share an exciting new cloud solution for Power Systems. In this interactive webinar, you'll gain insight on the details and features of the new cloud solution from IBM and VMware.

Learn about the Amazon Web Services platform, products, and services. Gain on-demand access to compute, storage, and database services without upfront costs.

Learn about Cloud Computing with AWS and the benefits AWS provides to hundreds of thousands of customers globally.

In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 that demonstrate how it provides automatic end-to-end security, seamless generation of business analytics and elastic integration of data in the cloud.

The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

My most recent blog addressed whether PMP and CAPM boot camps are worth the time and effort. I concluded that for most exam writers, it really did make sense to buckle down and take advantage of all that a quality boot camp offers.

The four-part Cloud TechTalks series shares practical insights and best practices for using the cloud. With exponential growth and unparalleled demand, there are few areas with greater opportunity than storage in the cloud. Join us for this complimentary, hour-long webinar to hear Susan Schreitmueller, IBM distinguished engineer and senior cloud advisor, share IBM's cloud storage solutions. Along with exploring trends and directions around IBM's roadmap for storage in the cloud, Schreitmueller will review Cloud Managed Services and SoftLayer options, as well as software-defined storage and IBM's suite of products.

Cloud computing is a big force in IT today, and it isn't going away. In fact, cloud adoption is going up geometrically, both for end users (think apps on your phone or tablet) as well as for organizations of all sizes. In fact, many smaller organizations may not have any on-premises infrastructure at all, other than networking infrastructure to get connected to the cloud. With this transformation in IT, it behooves all of us in the industry to understand it and adapt or risk being out of a job, like punch card operators.

PowerVC is a cloud tool based on OpenStack technology used to manage your virtualized environment running on your Power System. It automates rapid provisioning/deprovisioning and provides simple ongoing management of LPARs on Power Systems. Join us for this free, interactive webinar to hear senior power cloud consultants Vess Natchev and Kyle Wurgler from IBM System Lab Services.

Microsoft Office 365 has a vast array of features to explore. A rich administration interface, streamlined security, and versatile migration options make this one of the most interesting products when it comes to an SaaS public cloud solution.

AWS is an incredibly rich ecosystem of services and tools, some of which have security aspects baked in (like S3 SSE), and others that provide overarching security capabilities (like IAM and VPC) that apply to many services. With regard to data storage, operating system, and applications, security functions largely the same in the cloud or on-premises software. Customers can and should continue to follow best practices that have served them well in their own data centers.

Accessing cloud-based resources, whether they be IaaS/PaaS/SaaS-based, is very convenient. With a browser and Internet connection, you are up and running. No driving to your work office, no need to log into the corporate network. Just open up your web browser and go. This convenience, however, comes with a security risk. All of your business work is conducted over an insecure communication network. Unlike your office network, where the network link between you and the data center is under corporate control and is physically secure, the cloud access link is over the Internet.

Discover how the enhanced performance and reliability of Amazon Aurora will help AWS customers reduce performance bottlenecks in their applications. The relatively low cost of Aurora will tempt many customers to migrate workloads to this implementation of RDS.