Resource Library

Cybersecurity has matured into a complex and diverse set of functions. Each of these functional specializations represent different roles requiring different knowledge, skills, and abilities.

Based on the insight and relationships developed over many years, Global Knowledge has developed a best practices model of a superior cybersecurity organization—bringing our research and experience to bear and validating against hundreds of organizations, from the largest to the smallest. In studying world-class cybersecurity organizations, Global Knowledge discovered several critical characteristics that successful cybersecurity organizations all seem to share. So how does an organization like yours build a winning cybersecurity team? Let’s find out.

The Internet is not a safe place. We see that more than ever with the security breaches of businesses and individuals in the news on a daily basis. As Internet citizens, we need to take our protection into our own hands, as obviously most online services are not doing their best to protect us.

Cloud and virtualization technologies have spawned a whole ecosystem of applications. But like any powerful technology, they can be used for bad as well as good. This session reviews the top 10 most common mistakes made in cloud and virtualization security.

When creating products, providing services and achieving results, consistency is the goal of quality management. This white paper gives you a basic overview of the tools and techniques you need for quality planning and quality assurance. Learn which resources help you to evaluate programs, prioritize objectives or discover problem areas. Featured within this white paper are Kaoru Ishikawa’s seven quality tools which include flowcharts, histograms and cause-and-effect diagrams. 

Projects are often complex, made up of a large number of moving pieces and bring numerous challenges. But, by using the three key steps mentioned in this white paper during your project planning and execution phases, your ability to achieve success is greatly enhanced. The steps enable you to identify stakeholders, manage requirements and set a course for achievable expectations.

Here are five date points from the 2020 IT Skills and Salary Report that illustrate important trends in professional development, skills gaps, hiring and top-paying certifications.

There are several advantages to implementing a route-based VPN (a.k.a. tunnel interface VPN) instead of a site-to-site one. Learn more.

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

The coronavirus pandemic changed how people around the world work and receive skills training. Virtual meeting services saw incredible growth, they also faced new security challenges. As a key Global Knowledge partner, we worked closely with Gary and the Zoom team as they rapidly upgraded their platform to ensure the maximum possible level of safety for all users. However, technology is only as powerful, or safe as the people who use it. So, in this webinar Gary will provide expert (and entertaining!) advice on how to use virtual meetings safely when there is not a Global Knowledge instructor on-hand to help. Joining Gary is Kevin, our CXO: another big personality with a wealth of IT experience and a passion for ensuring our customers receive the best possible experience, every time they connect with Global Knowledge.

The world of Incident Response is evolving. No longer do we focus on indicators of compromise; we now focus on attacker behavior. MITRE has turned attacker behaviors into a usable framework shared both on their website and on GitHub. MITRE provides the MITRE ATT&CK Navigator on GitHub which includes a complete mapping of all techniques and sub-techniques to help you understand the attacker’s behavior. The Navigator can be leveraged to optimize Incident Response, evolving your team from responsive to predictive response.

Keep your project on time and within budget by controlling the baselines, budget, and schedule. View our comprehensive guide to project management, from project scheduling to cost control, from the experts at Global Knowledge.

The Information Technology (IT) profession is a pretty exciting place to be, right now. We’re seeing an unprecedented influx of new technologies and approaches, including AI, robotics, automation, and next-level networking. More importantly, today’s IT workers have become the guardians of identity and curators of information. Given the increased movement to remote working the IT community must be conscious their teams skillset in the midst of increasing and complex cybersecurity threats designed to hit organizations where it hurts...their people. If you’re curious about what it’s like to be part of the IT profession in quickly changing virtual world, then watch CompTIA’s Chief Technology Evangelist, Dr. James Stanger, to learn more. James discusses the pillars of IT that help create our (post)-modern world, and dispel a few myths about the cybersecurity profession. If you’re interested in learning more about the different cybersecurity pathways available to you, and how you can become a unique contributor to the cybersecurity profession, then we welcome you.

The novel coronavirus has changed many aspects of life for millions of people globally, including where they work. With the increase in remote work, it is important for both individuals and companies to be aware of the added cybersecurity risks. Join us as Paula shares real world examples and tips on how we all can be better prepared.

Expert Hesham Mahmoud discusses the importance of cybersecurity, how to secure your IT infrastructure and detect the latest vulnerabilities and threats your organization might encounter. This webinar will cover the latest cybersecurity trends and how to react to data breaches. View the slide deck>

Project quality management is the process of determining the quality standards that are applicable to a project and devising a way to satisfy them. Learn more here.

Whether you’re a current cyber pro looking to specialize, or new to the industry and looking for direction, Focal Point Academy’s lead cyber workforce expert can give you the insight needed to fast-track a career into today’s most in-demand cyber jobs, like Threat Hunting and Reverse Engineering. We’ll profile the top job roles for the next few years, break down the knowledge, skills, and abilities required in each, and show you how to build a training plan that gets you the job you want. And best of all, we’ll end with a special offer designed to help jump start the process for you and your team. View the slide deck>

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment. View the slide deck>

There’s a lot of pressure on IT decision-makers to fill the cybersecurity holes in their organization. The cyber skills shortage is palpable and growing. Cybersecurity is the most challenging IT hiring area in the world. Those of you expecting to hire your way out of your cyber skills gaps, we have some bad news for you—it’s not viable.

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

As IT departments struggle with skills gaps and businesses attempt to recovery economically from the COVID-19 pandemic, these 10 IT skills are essential to drive success. Job roles in these areas pay well, but decision-makers are struggling to find qualified candidates. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment. View the slide deck>

These technology job roles are proven to be essential during a crisis as enterprises scramble to change strategies and meet goals. The skills demonstrated by IT professionals in these 10 positions can make the difference between business success and failure, especially during a recession.

While cybersecurity remains the most popular certification category in our IT Skills and Salary Report, foundational-level certifications highlight our list of the most popular IT certifications of 2020. 

This cybersecurity white paper explores the origins and motivations of cyberwarfare, and provides actions you can take in response.

For women in IT, advancing your career can be a challenge in itself. In the Global Knowledge 2019 IT Skills and Salary Report, only eight percent of senior- and executive-level IT professionals are women. We have pulled data from our research that sheds light on the job roles, skills, challenges, certifications and experience of women in tech who have progressed to the highest levels of an organization.

IT is rife with opportunity and challenges. There are plenty of options to learn new and exciting skills, and also to earn high salaries. But new technologies have disrupted the industry, and IT staff and management aren’t always on the same page. We went directly to the source to understand the biggest challenges currently in IT. 

According to the Global Knowledge IT Skills and Salary Report, women make up 16% of the tech workforce, and an even smaller percentage (8%) are at the senior or executive level. Here’s an overview of the most popular and most pursued certifications by women in tech.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment. View the slide deck>

Based on survey responses from the Global Knowledge 2020 IT Skills and Salary Report, this year’s highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing and cybersecurity. In fact, cloud and IT security make up the four top-paying credentials on this list.

This Certification Prep Guide provides an overview of ISACA’s Certified in Risk and Information Systems Control (CRISC) certification and offers helpful tips that you can use when preparing for your CRISC certification exam.

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

Organizations and individuals are threatened with ever-growing cyber threats and must be prepared to address them. The more we are connected to networks, the more susceptible ​we are to attacks, therefore enterprises must stay current applying various cybersecurity measures and maintaining awareness of cybersecurity trends. View the slide deck>

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment. View the slide deck>

Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.

Managers are in dire need of cybersecurity professionals with specific skills. If you’re looking to advance your career, or transfer into the cyber field, now is the time to get certified.

This Certification Prep Guide provides an overview of ISACA’s Certified Information Security Manager (CISM) certification and offers helpful tips that you can use when preparing for your CISM certification exam.

Cybersecurity is a top technology investment area around the globe, with over half of our survey respondents saying it’s a priority. It’s no longer a niche skill—every IT professional needs some cybersecurity knowledge.

This white paper discusses the importance of the CISSP certification, identifies the changes in topics, reveals the complexity of the new testing format, and provides guidance for your preparations towards successfully passing the CISSP exam.

The value of IT certifications has grown considerably over the last decade. Examine the evolution of certification trends, see the top-paying certifications and learn how decision-makers are struggling to hire certified employees.

This quick reference guide will highlight the various certification tracks to help you find your path through the EC-Council programs.

ISACA’s role is to help those in the field of cybersecurity get greater utilization out of the people already in the fold. This means enabling IT professionals to take a leadership role and increase their depth of knowledge. Greater skills validation translates to being better able to leverage yourself into leadership positions. 

ISACA certifications are some of the most popular and highest-paying in the Global Knowledge 2019 IT Skills and Salary Report. Eleven percent of IT professionals in the United States and Canada are ISACA-certified, and their salaries are 12% above the North American average.

This year, CISSP-certified IT professionals have the third highest global salary ($116,573) and the 10th highest in North America ($123,815). This is nothing new—CISSP has ranked in the top 10 in the U.S. each year since 2015, even coming in first in 2018. CISSP is a top-paying certification year after year. But how has it remained so relevant and valuable?

There are two types of networks: those that have been hacked and those that will be. To defend against hacks, cyber professionals can benefit greatly from ethical hacking programs.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

For organizations with the willingness to get in shape and regain their corporate vitality, combining and aligning best practice frameworks is a sure way to achieve that goal. Admittedly, it takes work. Combining ITIL® 4 and project management should be high on your list.

After several decades on the market, the Project Management Professional® certification continues to be one of the most in-demand certifications worldwide. Learn how you can increase your salary, project success, and organizational value with this recorded webinar.

You don’t have to look far to discover how important security is in our organizations. No matter what role you play in your IT department, it is critical to have a foundational understanding of security. CompTIA’s Security+ certification continues to be a minimum standard for IT professionals around the world in a variety of industries.

Should an organization that is the victim of an intentional nefarious hacking activity resort to retaliation? It’s a question that has been gathering a lot of attention. Retaliating against bad actors might seem appealing, but what are the legal ramifications? In this article, find out if there is a legal precedent to "hacking back."

The CISSP (Certified Information System Security Practitioner) certification exam update in 2018 included a modest revision of the topics and a significant change to the testing process. Preparing for the CISSP exam has become more challenging. Here's everything you need to know about the changes.

(ISC)2’s CISSP (Certified Information System Security Practitioner) is a widely desired indicator of cybersecurity knowledge, experience and excellence on the resume of many IT professionals. Learn how to prep for the most comprehensive and in-demand cybersecurity certification.

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

CompTIA has become one of the most recognized and respected names in IT certifications, from the first A+ back in the 1990s to today with over a dozen vendor-neutral certifications covering a variety of topics. At first glance, it may seem daunting trying to figure out which certifications you should pursue and what it takes to pass the exams. But do not fear! CompTIA has streamlined their certification process. Let this white paper be your guide along your CompTIA journey. We will explain the certifications, the order to take them, how to prepare for the exams and the details of the testing experience. 

This video focuses on the roles and responsibilities of penetration testing job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of secure software development job functions at successful cybersecurity organizations.

How do you measure the experience and knowledge of an IT professional? One way is through certifications. Earning any certification is a notable achievement, though not all certifications carry the same perceived worth.

This video focuses on the roles and responsibilities of incident response and forensic analysis job functions at successful cybersecurity organizations. 

This video focuses on the roles and responsibilities of secure devops and devsecops job functions at successful cybersecurity organizations. 

This video focuses on the roles and responsibilities of identity and access management job functions at successful cybersecurity organizations.  

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

This video focuses on the roles and responsibilities of governance, risk, and compliance job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of cybersecurity data loss prevention engineers at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of cybersecurity architecture and policy job functions at successful cybersecurity organizations.  

Understand how password length and complexity can make your passwords easy to guess or virtually impossible to bypass.

A mobile phone is just like a small computer, that can be hacked.  Learn basic mobile phone security practices to lock down this potential entry point to your corporate systems.

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

A firewall is a security tool which may be a hardware or software solution that is used to filter network traffic. Understand the basic functionality of a firewall where traffic is blocked or allowed to enter the network.

An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Understand how an incident response team prepares, plans, and responds to a security breach.

The goal of risk management is to reduce risk down to an acceptable or tolerable level. Understand countermeasures, safeguards, and security controls that can be selected to eliminate or reduce risk.

Networks are under attack as hackers try to access systems to compromise or steal sensitive data and information. Understand the threats posed by malware, ransomware and social engineering.

Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

Have you been afraid to implement PowerShell in your environment because of security fears? The reality of PowerShell security doesn’t always match the perception. When compared to other scripting languages, PowerShell is actually more secure by default.

Despite a growing awareness and preparation for distributed denial-of-service (DDoS) attacks, the overall arc of DDoS attacks is not weakening, but actually gaining more attention from the companies and personnel who have experienced these threats first-hand.

In the digital age, people and intellectual property have supplanted physical assets as the most important criteria for determining the value of an organization. It is the employees who develop the next big product or improve the practices, processes, services and internal culture that add significant value to an organization.

Google takes security to a whole new level thanks to their years of experience as one of the most popular targets on the internet for would-be hackers and denial of service bots. This led Google to build a sophisticated security infrastructure the likes of which few companies or organizations can claim. Google approaches security holistically and involves everything from the physical data centers, to the data pipelines between them, down to the training of each employee that is responsible for managing the infrastructure.

Consider how many financial transactions are performed on the Internet everyday. Protecting all this data is of upmost importance. Cryptography can be defined as the process of concealing the contents of a message from all except those who know the key. Cryptography can be used for many purposes, but there are two types of cryptographic algorithms you need to understand, symmetric and asymmetric. Symmetric uses a single key, whereas asymmetric uses two keys. What else is required to have a good understanding of cryptography? It’s important to start with an understanding of how cryptography relates to the basic foundations of security: authentication, integrity, confidentiality, and non-repudiation.