Resource Library

Google takes security to a whole new level thanks to their years of experience as one of the most popular targets on the internet for would-be hackers and denial of service bots. This led Google to build a sophisticated security infrastructure the likes of which few companies or organizations can claim. Google approaches security holistically and involves everything from the physical data centers, to the data pipelines between them, down to the training of each employee that is responsible for managing the infrastructure.

In the digital age, people and intellectual property have supplanted physical assets as the most important criteria for determining the value of an organization. It is the employees who develop the next big product or improve the practices, processes, services and internal culture that add significant value to an organization.

Despite a growing awareness and preparation for distributed denial-of-service (DDoS) attacks, the overall arc of DDoS attacks is not weakening, but actually gaining more attention from the companies and personnel who have experienced these threats first-hand.

Have you been afraid to implement PowerShell in your environment because of security fears? The reality of PowerShell security doesn’t always match the perception. When compared to other scripting languages, PowerShell is actually more secure by default.

A firewall is a security tool which may be a hardware or software solution that is used to filter network traffic. Understand the basic functionality of a firewall where traffic is blocked or allowed to enter the network.

An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Understand how an incident response team prepares, plans, and responds to a security breach.

The goal of risk management is to reduce risk down to an acceptable or tolerable level. Understand countermeasures, safeguards, and security controls that can be selected to eliminate or reduce risk.

We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.

Networks are under attack as hackers try to access systems to compromise or steal sensitive data and information. Understand the threats posed by malware, ransomware and social engineering.

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

Understand how password length and complexity can make your passwords easy to guess or virtually impossible to bypass.

A mobile phone is just like a small computer, that can be hacked.  Learn basic mobile phone security practices to lock down this potential entry point to your corporate systems.

This video focuses on the roles and responsibilities of cybersecurity architecture and policy job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of cybersecurity data loss prevention engineers at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of governance, risk, and compliance job functions at successful cybersecurity organizations.  

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

This video focuses on the roles and responsibilities of identity and access management job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of incident response and forensic analysis job functions at successful cybersecurity organizations. 

This video focuses on the roles and responsibilities of secure devops and devsecops job functions at successful cybersecurity organizations. 

This video focuses on the roles and responsibilities of penetration testing job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of secure software development job functions at successful cybersecurity organizations.

ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4. 

The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.

Should an organization that is the victim of an intentional nefarious hacking activity resort to retaliation? It’s a question that has been gathering a lot of attention. Retaliating against bad actors might seem appealing, but what are the legal ramifications? In this article, find out if there is a legal precedent to "hacking back."

For organizations with the willingness to get in shape and regain their corporate vitality, combining and aligning best practice frameworks is a sure way to achieve that goal. Admittedly, it takes work. Combining ITIL® 4 and project management should be high on your list.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

There are two types of networks: those that have been hacked and those that will be. To defend against hacks, cyber professionals can benefit greatly from ethical hacking programs.

ISACA certifications are some of the most popular and highest-paying in the Global Knowledge 2019 IT Skills and Salary Report. Eleven percent of IT professionals in the United States and Canada are ISACA-certified, and their salaries are 12% above the North American average.

This year, CISSP-certified IT professionals have the third highest global salary ($116,573) and the 10th highest in North America ($123,815). This is nothing new—CISSP has ranked in the top 10 in the U.S. each year since 2015, even coming in first in 2018. CISSP is a top-paying certification year after year. But how has it remained so relevant and valuable?

The value of IT certifications has grown considerably over the last decade. Examine the evolution of certification trends, see the top-paying certifications and learn how decision-makers are struggling to hire certified employees.

Cybersecurity is a top technology investment area around the globe, with over half of our survey respondents saying it’s a priority. It’s no longer a niche skill—every IT professional needs some cybersecurity knowledge.

Managers are in dire need of cybersecurity professionals with specific skills. If you’re looking to advance your career, or transfer into the cyber field, now is the time to get certified.

Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

According to the Global Knowledge IT Skills and Salary Report, women make up 16% of the tech workforce, and an even smaller percentage (8%) are at the senior or executive level. Here’s an overview of the most popular and most pursued certifications by women in tech.

For women in IT, advancing your career can be a challenge in itself. In the Global Knowledge 2019 IT Skills and Salary Report, only eight percent of senior- and executive-level IT professionals are women. We have pulled data from our research that sheds light on the job roles, skills, challenges, certifications and experience of women in tech who have progressed to the highest levels of an organization.

If you’ve been wondering what are some good IT pranks for April Fools’ Day—or any other time of the year—this is the post for you. Whether you’re an IT pro with decades of experience or a noob who is about to learn that holding CTRL+SHIFT+ESC is a faster way to access the task manager (you’re welcome), we have an IT prank for you.