Resource Library

The Internet is not automatically a secure or safe place to be. We need to re-evaluate what it means to be secure in our online activities. 

Mobile payment applications or systems have become commonplace with the expansive growth and popularity of smartphones and other mobile devices.

Protecting your IT assets from threats is an essential part of business and personal digital activities. VPNs and firewalls are two commonly used security tools to help reduce risk while maintaining usability. When used in concert, IT communications are filtered and encrypted.

According to our IT Skills and Salary Report, 85% of professionals possess at least one certification. That’s a ton of competition in the industry. And the general consensus is the more certifications, the better. So why are so many IT pros and decision-makers putting such an emphasis on certifications? Why is so much investment devoted to training?

As cloud platforms provide ever greater infrastructure capability, automating and managing infrastructure is becoming critical to our strategy and process. Tooling environments are also heavily impacted. Tools like Terraform, configuration automation tools (Chef, Ansible, etc.) and cloud-native infrastructure solutions completely change cost models and workflows. This presentation is an introduction to infrastructure automation in the cloud, a few popular automation tools, and how to tie automation to larger cloud (and business) strategy.

This white paper discusses the Global Knowledge Skills Development Index™ and how it can be used as a tool to help IT professionals identify the most important skill needs, select the appropriate training, and ultimately eliminate skills gaps.

An IT certification is a recognized benchmark mapped to a specific skill set based on standardized testing. A certification demonstrates your dedication, motivation and technical knowledge on a specific platform.

From analyzing your data and allowing to ask natural language questions to working with and building huge data models, this version of Excel has a lot to offer. These are some of the best features that Excel has to offer. Some haven’t finished their evolution yet either.

Next Hop Resolution Protocol enables businesses to have a way for next-hop servers and next-hop clients to communicate with each other directly, bypassing a central hub and preventing potential bottlenecks.

Discover how to accelerate the development of your security skills and competencies by incorporating experiential learning activities such as cyber ranges into training. Cyber ranges have emerged as excellent vehicles for helping IT professionals learn by doing. These realistic, hands-on simulations prepare you for when — not if — you’re attacked. And we’ve added them to GK Polaris!

Policy-based routing (PBR) provides network administrators with agility and flexibility to better manage traffic. With carefully architected policies, you can optimize how segments of your network process data, as well as how bandwidth is managed for business-critical applications.

Microsoft and Global Knowledge are partnering up to showcase the importance of Cybersecurity Awareness Month. Join this event to learn all the tools and tactics to stay safe and secure online throughout the whole year. This webinar event will take you through the new certifications focused on Microsoft Security, Compliance, and Identity (SCI). You'll learn more about the complete portfolio of associate training and certification for Microsoft Security and how it's designed to meet industry and market needs with roles, skills, and capabilities needed for the job, including specializations, hands-on experience, and practice requirements.

Join This QA Session to Hear from Cybersecurity Expert Brad Puckett on Kickstarting Your Career

Join Red Hat Training’s Solution Architect, John Walter, for a virtual, high-level complimentary course introducing you to Linux containers and container orchestration technology using Docker, Kubernetes and Red Hat OpenShift Container Platform.

The Cisco Certified CyberOps Associate certification focuses on the cybersecurity branch of IT security

When it comes to developing new, innovative ways and tools for breaching security, the attackers never stay idle – and so shouldn’t we when it comes to counteracting! Through the past few years, their inventiveness caused substantial damage in the area of supply chain attacks. During this webinar, Paula will demonstrate techniques of using the supply chain method and show tactics used today by cyber-criminals that allow them to deliver it and what are the prevention mechanisms to avoid being attacked by the newest innovations! Bring some coffee before attending!

In this webinar, we will cover what makes a successful team, how to drive high-performance in your team, different stages of team development and other topics. Understanding people skills, process skills, and setting team boundaries and norms will be discussed and how these can build the framework for your high-performance team. View slide deck>>

Cybersecurity has become a key area of job growth in the last few years. Now more than ever, individuals with computer security skills are needed to fill jobs currently sitting vacant. All the while, new job positions come into existence every month with few qualified applicants.

In this hands-on demonstration, you observe the configuration of IMS, Internet, SOS, and Admin DNN objects (Data Networks Name). These DNNs will then be assigned to several slice descriptors, showing how geography enters into slice implementation. You will then watch the slice configured on a working 5G network. View slide deck>>

The Cisco Certified Network Professional Enterprise is built on the longstanding and well-recognized CCNP Routing and Switching. With the addition of evolving technologies, this makes the certification current and relevant. Having a vendor certification can be hit or miss, depending on the vendor, but with Cisco holding a major percentages of market share in the different technologies and implementations in the networking industry, having a CCNP Enterprise on your resume offers several advantages.

Many Enterprise companies use Open Shortest Path First (OSPF) as their Interior Gateway Protocol (IGP). OSPF relies on Link State Advertisements (LSAs) in order to advertise and learn subnets so whether it’s for CCNA or CCNP Enterprise or simply for a basic understanding of OSPF, it is important to understand the purpose of the various LSA types and how far the LSAs flood.

Despite rapid advances in technology, and widespread use of networks over the last few decades, the Fundamentals of Networking have not changed much. It is also quite surprising to see significant gaps or deficiencies in the foundational knowledge of many networking and IT professionals. This webinar attempts to highlight the common areas of such gaps and how to overcome them.

Getting the best possible performance from a SQL server can become more complicated as you add more operations to your database.

National Cybersecurity Awareness Month has grown into a global effort, with both individuals and organizations taking part — and for good reason.

A quick 30 minute look at ITIL 4 Service Value System focusing on the guiding principles –part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization.  

This webinar is examining the process of how to best prepare for the Cisco Certified Network Professional in Enterprise skill set. We will look at the process to become certified including which exams to take; look at the available resources for study, including the blueprint for the exams and courses that are applicable. We will look at why someone might want to get certified as a CCNP Enterprise. We will also examine the process to maintain the certification. View slide deck>>

For every organization, effective cybersecurity depends on a careful deployment of technology, processes, and people. And if you get the people right, they’ll take care of the other two factors. Just like sports teams, cybersecurity teams need to be carefully bult and managed to reach optimum performance. They don’t just take shape naturally.

In any operational data center, it is critical to have the highest degree of visibility on network traffic for operations and application troubleshooting. In this white paper, we discuss how to achieve optimal visibility of any type of application traffic with Cisco Application Centric Architecture, or ACI.

In any operational data center, it is critical to have the highest degree of visibility on network traffic for operations and application troubleshooting.

Gain access to this hands-on lab and learn to use NMAP, an open-source port-scan tool, for networking discovery, vulnerability scanning and security risk detection.

Look back at the some of the highest paying IT certifications of 2020.

This Certification Prep Guide provides an overview of the Microsoft Azure Solutions Architect Expert certification and offers helpful tips that you can use when preparing for your certification exam.

Despite rapid advances in technology, and widespread use of networks over the last few decades, the TCP/IP v4 is still the predominant protocol in use. It is also quite surprising to see significant gaps or deficiencies in the foundational TCP/IP knowledge of many networking and IT professionals. This 1-hour webinar attempts to highlight the common areas of such gaps and how to overcome them. View slide deck>>

This Certification Prep Guide provides an overview of the current Multicloud Infrastructure certification offered by Nutanix and offers helpful tips that you can use when preparing for your certification exam

CISA is now one of the most sought-after and highest-paying IT certifications

Systems Administrators, or SysAdmins for short, are most often frontline IT staff who are problem-solvers, (metaphorical) fire extinguish-ers, and, simply, doers.

For every IT professional, there comes a point when the realization hits: technical skill will only get you so far. You may have your foot in the door (or the IT cave), but in order to advance your career and set yourself apart, you need to bolster a critical soft skill: learning effective communication skills for IT professionals

This Webinar will focus on addressing the factors behind traffic flow in Cisco ACI. The key components of how to monitor traffic flow in ACI will be covered. View slide deck>>

System Administrators, or SysAdmins, are the “installation specialists,” “configuration specialists” and “fixers” in IT. If you’ve ever seen Pulp Fiction, SysAdmins are like Winston Wolfe — their job is to solve problems.

Cybersecurity is the arena of technology, methodology, and practice that focuses on protecting electronic information and the systems supporting it against compromise and attack.

Despite an organization's best efforts to prevent downtime and avoid compromises, failures will still happen from time to time. “I am convinced that there are only two types of companies: those that have been hacked, and those that will be,” said Robert Mueller, former FBI Director, in a statement. “Even that is merging into one category: those that have been hacked and will be again.” So, what is your organization doing about it? How do you plan for failures and security breaches?

This paper reviews many key issues and focuses attention on 10 responses that we all need to adopt in our approach to security.

Many employees are not as well-versed in their company’s security policy as they should be. This may result in workers performing tasks that might seem innocent or benign on the surface, but which actually put the organization at risk of a security breach. Understanding what you are doing (as an employee) or what your users are doing (as a boss or manager), can help you work toward a viable resolution to these situations. In most cases, user behavior changes as well as implementation of new technological solutions can curb exposure to risk and increase security policy compliance.

The Internet is not a safe place. We see that more than ever with the security breaches of businesses and individuals in the news on a daily basis. As Internet citizens, we need to take our protection into our own hands, as obviously most online services are not doing their best to protect us.

The use of public networks is risky. Whether wireless or wired, any public access Internet connection is putting you and your data at risk. It may be convenient to use a hotel, restaurant, or coffee shop Internet link, but the likelihood of attack or compromise is greater than accessing a private network.

You have earned a CompTIA certification. The next step is to ensure that your certification remains current and valid. Some certifications are good for life, while others require renewal. Let’s look at what certifications require renewal, the options that you have for maintaining your certifications, and steps to get it done.

It’s been about 10 years since public cloud offerings like AWS opened up the world of big data analytics. This post examines the top five most useful architectures used for big data stacks to learn the sweet spots of each.

This Certification Prep Guide provides an overview of the Microsoft Azure Administrator Associate certification and offers helpful tips that you can use when preparing for your certification exam.

CISSP remains one of the most respected and sought-after cybersecurity certifications. With the most recent update released in May 2021, (ISC)2 has maintained the high bar it set to validate the knowledge and skills of senior cybersecurity managers.

Digital transformation has bred equal parts innovation and risk. And it’s not just the IT department that’s been disrupted—technology is now the most critical risk factor for the entire organization.

CISSP is a widely desired indicator of knowledge, experience, and excellence on the resume of many IT professionals.

Many organizations have already embarked on their Agile Transformation journey, yet despite having agile methodologies in place they have still not matured their competencies to the desired level. Still, there are some unicorns who have managed to master the process and are now delivering value faster and more efficiently. Frameworks like DevOps and Scrum help organizations stay ahead of the curve by facilitating cultural transformation, adoption of a lean mindset, and increased automation.

In this article, we discuss how to achieve that optimal security approach in the data center with Cisco Application Centric Architecture, or ACI.

The CCNP Enterprise certification is the newest CCNP level certification. It replaces the CCNP Routing and Switching certification that has had multiple iterations throughout the years.

Despite rapid advances in technology, and widespread use of networks over the last few decades, the TCP/IP v4 is still the predominant protocol in use. It is also quite surprising to see significant gaps or deficiencies in the foundational TCP/IP knowledge of many networking and IT professionals. This 1-hour webinar attempts to highlight the common areas of such gaps and how to overcome them. View slide deck >>

CompTIA has become one of the most recognized and respected names in IT certifications, from the first A+ back in the 1990s to today with over a dozen vendor-neutral certifications covering a variety of topics.

After reading this article, whether you’re requesting training for yourself or your team, you will be better prepared to build and state your case for the business-delivering value of training.

With a constant demand for support, specialized skills and technology, IT professionals are under a good deal of pressure at work. And if they’re not compensated for it, they might just leave — causing disruption at the company, but also their own lives.

This quick reference guide will highlight the various certification tracks to help you find your path through the EC-Council programs.

This webinar will highlight the benefits of the Global Knowledge’s exciting new offerings through the American Management Association (AMA)—AMA’s Certified Professional in ManagementTM (AMA-CPM) and AMA’s Women’s Leadership Center (WLC). In order to keep up with the changing ways of business, organizations need their people to be prepared to lead. The American Management Association has developed AMA-CPMTM as the ground-breaking professional certification for managers. Attend this event to discover the four critical competencies successful managers need to respond to the growing demands of today’s business world. In addition, learn how AMA’s Women’s Leadership Center (WLC) can bring value and long-term benefits to your present and future women leaders through community and meaningful education. View the slide deck>>

This Webinar will focus on addressing the issues of an unsecure data center network and how to address the security concerns with Cisco ACI. The key components of how to create an ACI whitelist will be covered. View slide deck>>

Despite the obvious benefits, organizations are still struggling to successfully implement Diversity and Inclusion in the WorkPlace. This webinar discusses the benefits as well as the factors limiting diversity and inclusion in the workplace. View the slide deck>>

Join us for this exciting journey through Microsoft Security, Compliance, and Identity (SCI) new security-focused certifications. We will discover the complete portfolio of associate training and certification for Microsoft Security, designed to meet industry and market needs, with roles, skills and capabilities needed for the job, including specializations, hands-on experience and practice requirements. We will also discuss the skills gap in security professionals. View the slide deck>>

This is the second of a two-part series on First Hop Redundancy Protocols (FHRP). In Part 1 of this topic, we reviewed the fundamentals of networking, the importance of the Default Gateway to an endpoint, and how to solve redundancy of Default Gateway by using an FHRP such as Hot Standby Router Protocol (HSRP)

This Certification Prep Guide provides an overview of the current AWS Certified Solutions Architect – Associate certification and offers helpful tips that you can use when preparing for your AWS Architect certification exam.

As an IT security leader, you understand the importance of having and following corporate policies to protect and defend your systems and the assets that they retain. You and your security team work diligently to know the latest threats, prepare for possible intrusion, and harden your network.

In any operational data network, the two high-level outcome possibilities are connectivity and isolation. If every device can connect to every other device by enabling full connectivity, networking is relatively easy to create, but inherently unsecure. If a network fully isolates all forms of traffic, it is unusable.

Diversity in the workplace means that a company employs a wide range of individuals with different characteristics. By nurturing a more accepting, diverse culture, organizations will experience a substantial positive effect on individuals and a stronger bond within teams. 

Containers and Red Hat OpenShift have quickly become the de facto solution for agile development and application deployment. Administrators and developers are increasingly seeking ways to improve application time to market and improve maintainability. Red Hat Training has developed a course that provides the gateway to container adoption by providing an understanding of the potential of DevOps using a container-based architecture. Orchestrating a container-based architecture with Kubernetes and Red Hat OpenShift improves application reliability and scalability, decreases developer overhead, and facilitates continuous integration and continuous deployment. View the slide deck>>

Most Internet users don't realize that often a website or other service that seems slow to respond is actually working fine. Instead, it’s the resolution of DNS that is putting a glitch in your giddy up. Fortunately, there are several steps you can take to optimize your DNS to get better performance.

This webinar will focus on addressing the issues of an unsecure campus network and how to address the insecurity with ISE. We then will look at how Cisco ISE can add security to devices beyond initial connectivity. View the slide deck>>

This certification prep guide provides an overview of the current Cisco Certified Network Professional-Security certification and offers helpful tips.

Passwords aren't as secure as you think, but there are ways to improve their effectiveness against hackers' attempts to gain access.

Hackers are everywhere, and they have a sophisticated array of tools for cracking your passwords. The primary purpose of this white paper is to help you understand that easy-to-remember passwords are no longer considered a secure form of authentication

IT is everywhere. The advent of the Internet of Things (IoT), expansion of data capabilities and storage, and broad access to wireless services have pushed IT into virtually every aspect of our lives. From appliances and televisions to tablets and smartphones, people are more connected than ever.

One of the most used ways for hackers to attack an organization is through email phishing. From an attacker’s point of view, email attacks can be automated at scale with thousands of emails sent virtually for free.

For those that want to take their first steps towards Ansible adoption, Red Hat Training has developed several courses to teach you better ways to automate administrative tasks and use Red Hat Ansible Engine effectively, as well as how to leverage advanced features of Ansible to perform more complex tasks. This webinar will highlight the benefits to using Ansible to automate tasks across a variety of Red Hat Enterprise Linux, Windows, cloud, and networking devices. View the slide deck>>

Retention rates and employee morale plague IT departments. The solution? Invest in career development and ongoing training. 

Cryptography can be used for many purposes, but there are two types of cryptographic algorithms you need to understand: symmetric and asymmetric. Learn more from the experts at Global Knowledge.

Security is complicated, which has led to the many misconceptions and misunderstandings about security. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at work and in your personal life.