Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk.
Skillsoft has the solution with ITIL. The Foundation, Advanced, and Extension Modules will provide knowledge and training so that you can proactively build and manage a blueprint for IT. This will enable you to effectively address real-world issues that impact your service organizations and their individual contributors alike.
ITIL Expert and Consultant, as he discusses real-world issues that impact service organizations around the globe. Roberto will also share how ITIL training, offered by Skillsoft, can transform problems and struggles into best practices and good health for your organization.