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ITIL 4 guiding principles in 30 minutes

Date:
Sep. 07, 2021
Duration:
21m 19s

A quick 30 minute look at ITIL 4 Service Value System focusing on the guiding principles –part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization.

 

Instructor:
Brian Bourne

- Certified ITIL V2/V3/V4 Service Manager, ITIL Expert, ITIL Managing Professional
- Certified DevOps, Lean IT, Verism, Agile, Scrum
- Member CCC (Cloud Credential Council
- Certified Lead Auditor / Consultant ISO/IEC 2000
- Accredited ITIL Instructor and Consultant
- ITIL Training Programs Developer
- Global ITIL Training and Consulting Experience
- 35 Years Experience In Different Facets Of The IT Industry
- ISACA, ITSMF, ATO Sub Advisory Group To ITIL Qualifications

In this webinar, you will learn:

  • Introduction to ITIL
  • Evolution of ITIL
  • List the ITIL 4 Service Value System components
  • Explain the Guiding Principles
  • Describe a sample application of the Guiding Principles