Case Studies

Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.

Needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware, IBM products.

See how business process training and process management helped a Chile-based bank capitalized on operational efficiencies from Global Knowledge.

Learn how Global Knowledge helped stop inexperienced IBM Cognos Business Intelligence Users Revert to Legacy Tools which threatened project completions.

Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training

Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes

Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.

How to handle new hires without real-world experience. Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators. Mentoring case study.

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Organizational agility means the ability to adapt swiftly to these changes. This brief examines how cloud (social, mobile, analytics) improves agility, and what it means to your business.

The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with the two tailored courses each

We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.

Identified foundational skill gaps as training enables a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.

Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.

Needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners, including on-demand training

Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.

Partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

The top three reasons for moving to the cloud are efficiency, agility and innovation. Resource pooling makes cloud computing both appealing and dangerous. Managing cloud’s built-in risks can help you achieve its benefits.

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

This brief examines how having an effective decision process increases your chance of success when adopting cloud computing.

Understand cloud's strengths and weaknesses. Minimize adverse outcomes by understanding that cloud’s positive benefits come with risks.

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

Cloud service providers often tout staff reduction as a key benefit of cloud computing, but that can be misleading. We examine the impact on IT staffing.

We examine firm types and determine which ones should invest in cloud computing right now.

Cloud isn’t a technology — it’s a new business model powered by new technologies. Cloud sells IT infrastructure, platforms and applications as services.

IT leaders often make the mistake of assuming cloud is just another technology to implement, but cloud is a service model, not a technology.

A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.

This brief explains how to use proven industry and operations (I&O) standard changes as templates for continuous cloud computing deployment and DevOps.

Learn how a company stopped losing employees to competitors by using a customized program to help motivate, train and retain the right employees.

In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.

An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.

Global Knowledge's live labs allowed his team to apply skills they learned in the classroom to hands-on lab settings on the same equipment deployed in their network.

Worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

The leadership development program has become an integral component of how the organization equips their people managers with the skills necessary to excel.