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Case Studies

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25 Results Found

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The Department of National Defence Adopts New Training to Propel Project Management Success

Case Study | March 08, 2016

DND receives foundational ready-to-apply project management knowledge and skills to meet mandated requirements.

Custom Onboarding Program Empowers Faster ROI in Multi-OS Environment

Case Study | Nov. 23, 2015

International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.

Onboarding Program Gives Sales New Hires 6-Month Head Start

Case Study | Oct. 19, 2015

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers. Business transformation and sales training.

Consumer Foods Leader Overhauls Outdated IT Job Roles

Case Study | Sep. 17, 2015

Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency levels. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.

International Software Company Focuses on Improved Project Management

Case Study | Sep. 11, 2015

ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.

Improved Project Management Supports Manufacturer's Growth

Case Study | July 20, 2015

Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

Business Analysis Enables Tech Giant to Stay Competitive

Case Study | May 27, 2015

Tech Giant needed to determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

How to Use Social Media in IT Technical Support

Decision Brief | Jan. 13, 2015

Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity and reduce customer satisfaction.

Six Steps to Improve Your Business Transformation Projects

Decision Brief | June 13, 2013

The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover and better morale.

Flexible, Custom Training Migrates Customer to a Worldwide Solution

Case Study | June 03, 2013

By implementing SharePoint, a worldwide gas corporation sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.

How to Manage Public Cloud Security

Decision Brief | April 23, 2013

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

Anytime, Anywhere Training at Sea Helps Sailors Meet DoD Directive 8570.1 Requirements

Case Study | Jan. 01, 2013

Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a U.S. Navy ship.

Customized Microsoft Certification Training Increases Help Desk Efficiency

Case Study | Aug. 01, 2012

Customized Microsoft Certification Training Increases Help Desk Efficiency. Read out case study with Teleperformance's experience with GK.

Tailored Technical Training Modules Increase Product Sales

Case Study | June 15, 2012

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

Remote Labs Solution Trains More Students and Increases Incremental Revenue

Case Study | Feb. 23, 2012

Our remote lab solution was flexible enough so that it could be modified to the client's wishes without compromising security. The pod-based structure allowed for scalability.

Custom, Large-Scale Training on Operating System and Commercial Office Suite Delivered Worldwide

Case Study | Feb. 21, 2012

International oil company needed to train 80,000+ end-users and 4,000 IT support personnel. These professionals were located at more than 1,300 locations in over 100 countries. There wasn't a corporate learning and development office. Each office site, or regional operating unit, made its own training decisions.

Customized DoD Directive 8570.1 Training Solution Helps Increase U.S. Air Force Compliancy Worldwide

Case Study | Dec. 06, 2011

Training for managing and planning mandated certifications. Global Knowledge helped increase U.S. Air Force compliancy worldwide.

Customized, Global Training Solution Helps Transform Staff into Unified Communication Experts

Case Study | Dec. 06, 2011

The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.

Project Management Training Helps Sabre Airline Solutions Better Define and Deliver Customer Expectations

Case Study | Dec. 06, 2011

Director of Professional Services, Russ Renfro was sold on our "willingness to work with me and my team, and to customize the training content so that it was Sabre Airline Solutions specific, while still remaining PMI-based. For us, it was really finding a company that would partner with us."

Training Solution Helps Personnel Meet the Requirements of DoD Directive 8570.1

Case Study | Dec. 06, 2011

Failure to meet the certification provisions could expose individuals to loss of position and agencies could possibly lose funding by the U.S. Congress.

Assessment Services Help Customer Set the Stage for Business Transformation

Case Study | Dec. 05, 2011

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

Customized Network Security Training Helps Prevent Hacker Attacks

Case Study | Dec. 05, 2011

In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.

Authorized Cisco® Training Develops Skills for University of Ottawa

Case Study | April 29, 2010

Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.

The Ottawa Hospital Boosts Its Executive Leadership with Talent Development Program

Case Study | Feb. 02, 2010

Experts worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.