Resource Library

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

Cybersecurity professionals are in hot demand, and it’s not out of reach to become one. Learn why a career in cybersecurity can be a fulfilling and smart career move.

When trying to keep your intellectual property safe, the right cybersecurity framework is important. Gain a general overview of different cybersecurity frameworks and why they matter to your organization.

This guide will help you identify the necessary steps for adding a new line of business to your existing Avaya Aura Contact Center.

Whether you’re a beginner or intermediate Python developer, you’ll want to keep this guide close to your keyboard and Python editors. In it, you’ll find sample use cases for many of the most common language constructs and tasks that you’ll likely need to perform, such as reading a file or working with a database.

Experience a new way to master official Microsoft skills Watch the video above to see why the Microsoft On-Demand experience outperforms other self-paced learning options on the market. In less than 90 seconds, view a demonstration of all Microsoft On-Demand features including HD-quality streaming videos, hands-on live labs, assessments and 24/7 mentoring. Microsoft On-Demand is available as individual digital training courses for three months or as the complete Microsoft Total Access Collection of all applicable courses for 12 months.

Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.

Cyber resilience is becoming a bigger issue for all organizations. But what does “good cyber resilience” look like? And how do you get there?

The annual Global Knowledge IT Skills and Salary Report is here. Our comprehensive report draws data from over 10,000 North American respondents where we provide insight into salary trends, must-have skills and sought-after certifications. Don't miss an opportunity to start future-proofing your career today.

Leadership is evolving beyond traditional leadership skills, and it has never been so important. In an era of constant change, digital disruption, increased employee expectations and rising business complexity, today’s leaders require more than the fundamentals.  In years past, leadership development focused on helping leaders set performance expectations, communicate effectively, provide feedback, coach and motivate their employees. While these skills remain important, they are no longer sufficient to meet the business requirements of the 21st century. Leaders now require skills and competencies to ensure that they also build highly productive teams, accelerate organizational results and transform customer experiences in a fast-paced, highly competitive and global working environment. In this hour-long webinar, leadership consultant Kim Caughlin will reveal and discuss the new high-demand skills and competencies required to lead effectively in the 21st century.