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The Cisco collaboration curriculum provides the knowledge required to design, configure and engineer collaboration solutions using the latest Cisco collaboration products and technologies. It is aligned closely with the specific tasks expected of today's in-demand collaboration professionals, and it prepares IT professionals for work in small and medium-sized businesses, as well as enterprise collaboration environments.

The curriculum emphasizes real-world skills through labs and course materials using the features and functionality of the latest Cisco collaboration products and technologies that include:

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager Express
  • Cisco Unity Connection
  • Cisco Jabber
  • Cisco Spark
  • Cisco WebEx
  • Cisco TelePresence Management Suite
  • Cisco Meeting Server
  • Unified Contact Center Express
  • Unified Contact Center Enterprise 


The courses listed below enable you to learn specific Cisco collaboration technologies or prepare you to earn your CCNA Collaboration, CCNP Collaboration and CCIE Collaboration certifications.


Build Skills on Cisco Collaboration Products


CCNA Collaboration: Establish Your Cisco Collaboration Foundation

Standard Training Path

On-Demand Training


CCNP Collaboration: Gain Advanced Cisco Collaboration Skills

Standard Training Path


Build Skills in the Cisco Contact Center


View the complete Cisco Collaboration curriculum.

Authorized Cisco Training Partner

Overview of the Cisco Collaboration Curriculum

This overview will cover the courses needed to prepare for the CCNA Collaboration and CCNP Collaboration certifications.

Overview of the Cisco Collaboration curriculum