Worldwide LocationsCAPPS - Implementing Cisco Collaboration Applications v1.0
Practice configuring and integrating Cisco’s call management and voice mail systems from scratch while preparing for Cisco exam 300-085 CAPPS 1.0.
GK# 1879
Practice configuring and integrating Cisco’s call management and voice mail systems from scratch while preparing for Cisco exam 300-085 CAPPS 1.0.
GK# 1879
EXCLUSIVE TO GLOBAL KNOWLEDGE - Accelerate your Cisco learning experience with complimentary access to the IT Skills Video On-Demand Library, Introduction to Cybersecurity digital learning course, course recordings, IT Resource Library, and digital courseware.
In this hands-on course, you will practice configuring and integrating Cisco's call management and voice mail systems from scratch. You will work with Cisco Unity Connection, which is integrated with Cisco Unified Communications Manager (CUCM), and with Cisco Unity Express, integrated with CUCM Express. You'll also work with TelePresence components, such as the Cisco TelePresence Management Suite, Cisco Video Communications Servers, Cisco Unified IM and Presence Server, as well as Cisco Jabber for Windows. In addition, emphasis will be placed on a Collaboration Instant Messaging and Unified Messaging environments. Cisco Prime Collaboration Provisioning will be demonstrated for common Moves, Adds, and Changes (MACs).
This course features the following authorized content and software releases:
Building on the foundation provided by CICD, you'll focus on voice mail administration and presence administration. You will learn how to add users, configure Class of Service, schedules, and distribution lists, and set up AutoAttendants for both systems. You'll connect your voice mail systems using Voice Profile for Internet Mail (VPIM) networking.
You will also learn how to integrate the Cisco Instant Messaging and Presence with CUCM, deploy the Cisco Jabber client with desk phone control, and integrate Unity Connection for Jabber access. In addition, deployment of Cisco Collaboration Systems will be covered including Prime Collaboration, video infrastructure, Cisco TelePresence Management Suite, and Video Applications.
This course includes 30 Cisco e-lab credits. Your e-Lab credits are good for 90 days after your course ends and can be used for additional practice on the course you just completed or to explore technologies from other courses in the Global Knowledge e-Lab portfolio. Learn more.
1. Cisco Unity Connection
2. Cisco Unity Express
3. Cisco Unified IM and Presence Implementation
4. Video Provisioning and Integration in a Unified Communications Deployment
Lab 1 - Remote Access Lab
Lab 2 - Cisco UCM: Disaster Recovery
Lab 3 - Cisco UCM: CUBE Configuration
Lab 4 - Implementing Cisco Unity Connection Call Management
Lab 5 - Configuring Cisco Unified Messaging
Lab 6 - Troubleshooting Cisco Unity Connection
Lab 7 - Cisco UCM: IP Phone Configuration
Lab 8 - Cisco 9951 Registration
Lab 9 - UnifiedFX PhoneView Configuration
Lab 10 - Troubleshooting Cisco Unity Express
Lab 11 - Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
Lab 12 - Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
Lab 13 - Unity Connection Integration with CUCM
Lab 14 - Unity Connection User Configuration and Common Settings
Lab 15 - Unity Connection System Settings
Lab 16 - Unity Connection Auto Attendants
Lab 17 - Unity Connection Unified Messaging
Lab 18 - IM and Presence Initial Configuration
Lab 19 - IM and Presence User Configuration
Lab 20 - IM and Presence Advanced Features
This course can be purchased using Cisco Learning Credits (CLCs).
Classroom and Virtual Classroom sessions of this course include access to the following benefits:
Cisco On-Demand Learning
Master Cisco technologies on your own schedule. The on-demand version of this course includes access to these elements for 12 months.
This course is available in the following formats:
Receive face-to-face instruction at one of our training center locations.
Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.
Train at your own pace with 24/7 access to courses that help you acquire must-have technology skills.
Download Course Details