Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-866-716-6688 Other Contact Options
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

CCNA Collaboration e-Camp

This course is a combination of CICD - Implementing Cisco Collaboration Devices and CIVND2 - Implementing Cisco Video Network Devices v1.0. It will help you prepare for the CCNA Collaboration exam.

GK# 3583

Course Overview

TOP

In this course, you will be given an introduction to maintaining and operating a Cisco Unified Communications solution and its components, including: 

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager Express
  • Cisco Unity Connection
  • Cisco Unified Communications Manager IM and Presence Service

Additionally, this course is an update to the Implementing Cisco Video Network Devices v1.0 (VIVND) course and it includes a combination of the self-paced (CIVND1) and classroom (CIVND2) learning for optimal instruction. 

Part one of CIVND provides you with the necessary knowledge to describe characteristics of Cisco video solutions and assess the requirements for a successful implementation of a video solution. The course describes the characteristics of a video solution and enables you to evaluate the general requirements for video deployments such as codec options, media formats, protocols, network impact, high-level architectural components, interactions, and requisites to the environment. 

Part two of CIVND2 is designed to provide you with the necessary knowledge and skills to implement various Cisco video endpoints in converged Cisco video infrastructures. It will describes Cisco Business Video solutions and enable you to implement and troubleshoot Cisco Unified Communication and Collaboration, TelePresence, and digital media player in different Cisco Business Video solution architectures. 

The software applications that are covered in this course include: 

  • Cisco Unified Communications Manager 

  • Cisco Unified Communications Manager IM and Presence 

  • Cisco TelePresence Video Communication Server 

  • Cisco TelePresence Multipoint Controller Unit 

  • Cisco TMS Server

Schedule

TOP
  • Delivery Format:
  • Date:
  • Location:
  • Access Period:

$

What You'll Learn

TOP
  • Components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
  • Call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • How to maintain a Cisco Unified Communications solution
  • Enable, configure, and manage the most common applications for users across Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Communications Manager Instant Messenger and Presence
  • Cisco video and conferencing components and architectures
  • Implement and configure Cisco Collaboration endpoints
  • Implement and configure Cisco TelePresence endpoints
  • Implement multipoint conferencing on Cisco Collaboration endpoints
  • Implement Cisco DMP endpoints
  • Environment recommendations
  • Troubleshooting methodology and support

Outline

TOP
Viewing outline for:

Self-Paced Outline

CICD - Implementing Cisco Collaboration Devices:

Cisco Unified Communications Solutions

  • Understanding the Components of Cisco Unified Communications Solutions
  • Understanding the Characteristics of Cisco Unified Communications Solutions

Administrator and End-User Interfaces

  • Understanding Administrator Interfaces
  • Understanding End-User Interfaces

Call Flows in Cisco Call Control Platforms

  • Understanding Call Flows and Call Legs
  • Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager
  • Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express

Endpoint and End-User Administration

  • Understanding End-User Characteristics and Configuration Requirements
  • Understanding End-User Implementation Options
  • Understanding Endpoint Characteristics and Configuration Requirements
  • Understanding Endpoint Implementation Options

End User Telephony and Mobility Features

  • Understanding Telephony Features
  • Enabling Telephony Features
  • Understanding Mobility Features
  • Enabling Mobility Features

Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

  • Understanding Cisco Unity Connection
  • Understanding End User and Voice Mailbox Characteristics and Configuration Requirements
  • Understanding End User and Voice Mailbox Implementation Options
  • Understanding Cisco Unified Communications Manager IM and Presence Service
  • Enabling Cisco Unified Communications Manager IM and Presence Service

Cisco Unified Communications Solutions Maintenance

  • Providing End-User Support
  • Understanding Cisco Unified Communications Manager Reports
  • Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
  • Monitoring the System with Cisco Unified Real-Time Monitoring Tool
  • Monitoring Voicemail in Cisco Unity Connection
  • Understanding the Disaster Recovery System

CIVND2 - Implementing Cisco Video Network Devices v1.0:

  • Implementing Cisco Video Network Devices (CIVND) - Part 1
  • Video Conferencing and Streaming Fundamentals
  • Introduction to Video and Video Applications
  • Video Technology Basics
  • Video Protocols and Media
  • Functional Components of Video Infrastructures
  • Network Requirements of Video Solutions
  • Cisco Video Solution Architecture Overview

Cisco TelePresence Endpoint Environmental Requirements and Installation

  • Environmental Requirements for Video Installations
  • Installing Cisco TelePresence Endpoints and Profile Systems

Implementing Cisco Video Network Devices (CIVND) - Part 2

Cisco Business Video Solutions

  • Cisco Video and Content Delivery
  • Cisco Video Surveillance
  • Cisco Collaboration
  • Central Collaboration Endpoint Control Elements

Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber

  • Installing Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber
  • Configuring Cisco Unified IP Phones and Cisco Jabber
  • Operating and Troubleshooting Cisco Unified IP Phones and Cisco Jabber

Cisco TelePresence Endpoints

  • Cisco TelePresence Endpoint Characteristics and Installation
  • Configuring Cisco TelePresence CTS Software-Based and Cisco DX650 Endpoints
  • Configuring Cisco TelePresence TC Software-Based Endpoints
  • Operating and Troubleshooting Cisco TelePresence Endpoints

Multipoint Conferencing

  • Cisco Multipoint Conferencing Solutions
  • Configuring and Monitoring Cisco Multipoint Conferencing

Cisco Digital Media Players

  • Cisco DMP Characteristics and Installation
  • Configuring Cisco DMPs
  • Managing Cisco Edge 340 DMPs

Labs

TOP
Viewing labs for:

Self-Paced Labs

CICD

Lab 1: Remote Lab Access
Lab 2: Explore Administrator Interfaces
Lab 3: Explore End-User Interfaces
Lab 5: Implement End Users
Lab 6: Enable Cisco Unified Communications Manager IM and Presence Service
Lab 7: Provide End-User Support
Lab 8: Generate Cisco Unified Communications Manager CAR Tool Reports
Lab 9: Monitor the System with Cisco Unified RTMT
Lab 10: Back Up Cisco Unified Communications Manager

CIVND

Hardware Lab 1: Implement Cisco Collaboration Endpoints
Hardware Lab 2: Operate and Troubleshoot Cisco Collaboration Endpoints
Hardware Lab 3: Implement Cisco Desktop Collaboration Experience DX650 Endpoints
Hardware Lab 4: Implement Cisco TelePresence TC Software-Based Endpoints
Hardware Lab 5: Implement Multipoint Calls on Cisco Collaboration Endpoints
Hardware Lab 6: Implement the Cisco Edge 340 DMP
Hardware Lab 7: Use Appspace to Manage a Cisco Edge 340 DMP (instructor-led demo)

Prerequisites

TOP

Cisco CCNA Collaboration certification is a job-role focused program that's ideal for network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop and advance their Cisco collaboration and video skills in line with the convergence of voice, video, data and mobile applications. Increase your professional value by gaining the skills needed to help your IT organization meet increased business demands resulting from the latest collaboration technology transitions.

  • Foundational IP networking knowledge (such as a CCENT or CCNA certification) is recommended
  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • ICND1
  • ICND2 

Note: This course assumes familiarity with the concepts included in the Interconnecting Cisco Networking Devices Part 1 (ICND1) and basics from the Interconnecting Cisco Networking Devices Part 2 (ICND2) training.

Who Should Attend

TOP
  • Network Video Engineers
  • Voice/UC/Collaboration/Communications Engineers
  • Collaboration Tools Engineers
  • Collaboration Sales/Systems Engineers

Vendor Credits

TOP

This course can be purchased with Cisco Learning Credits (CLCs).

Follow-On Courses

TOP

Cisco's CCNP Collaboration certification validates network engineers' advanced skills in designing, deploying, configuring and troubleshooting Cisco collaboration and unified communications applications, devices and networks. Achieving CCNP Collaboration certification means you have the skills and ability to implement and maintain a collaboration and unified communications solution that is easy to use and provides a seamless user experience, increasing employee productivity and encouraging innovation in your organization.

Course Delivery

This course is available in the following formats:

Self-Paced

On-demand content enables you to train on your own schedule.



Request this course in a different delivery format.
Enroll