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Authorized Microsoft training

Build and certify your Microsoft Dynamics 365 expertise.

The Dynamics 365 Marketing Functional Consultant Associate certification proves that you can attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.

Dynamics 365 certifications are industry-aligned to meet specific job roles and market needs. They don’t just assess what you know, but also your ability to apply what you know to solve real business challenges.


This certifications measures the following skills:

  • Configure marketing applications
  • Manage segments and lists
  • Create and manage marketing forms and pages
  • Manage leads, contacts, and accounts
  • Create and manage marketing emails
  • Manage customer journeys
  • Manage events and webinars
  • Configure Dynamics 365 Customer Voice
  • Configure Microsoft Dataverse
  • Create apps by using Power Apps
  • Create and manage Power Automate
  • Implement Power Virtual Agents chatbots
  • Integrate Power Apps with other apps and services

Job role: Functional Consultant

View Certification Path

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Recertification

Microsoft introduced a new approach to help learners stay current. Those who have an active certification expiring within six months can renew their certification annually – at no cost – by passing a renewal assessment on Microsoft Learn. For more information, please check out the Renew your Microsoft Certification page.