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Routing Decisions: Best Path Selection

Article | June 23, 2011

According to the OSI layer concept, routing, or best path selection, takes place on Layer 3 and is based on the logical address. In this post, we want to discuss some of the points in that statement.

Routing Decisions: Best Path Selection

Article | June 23, 2011

According to the OSI layer concept, routing, or best path selection, takes place on Layer 3 and is based on the logical address. In this post, we want to discuss some of the points in that statement.

Risk Management with RSA’s Archer GRC Framework

Article | Dec. 05, 2012

Risk is something we deal with on a daily basis. Living in New Jersey and having the occasional storm, I’ve recently performed my own risk assessment determining the value of certain assets and activities and made a decision on what I was willing to spend to reduce risk to what I perceived as an acceptable level. My management of risk was a rather simple case. Sure, in my revised business continuity plan for my home, I’ll make sure that I have more D cell batteries, have my garage door adjusted so it opens manually again, more food I can heat on a stove and that doesn’t rely on refrigeration, and finally I’ll consider a whole house gas generator that uses natural gas, which has always been available to power critical systems like the sump pump in my basement. What if, however, I was a really large business? One with lots of components and interdependencies that require a tight integration in order to succeed? How and where can a large volume of information necessary to management, business continuity, and disaster recovery be correlated and communicated to those individuals who, because of their roles and responsibilities, need to make the critical decisions regarding the management of risk?

Rising IT Skills Gaps Coincide with Drop in Instructor-Led Training Attendance

Article | Aug. 30, 2019

As IT professionals gravitate away from classroom training and toward on-demand courses and e-learning, IT skills gaps have spiked. Instructor-led training is still the best option to fill critical skills needs and shouldn't be pushed aside entirely for more convenient and cost-effective options.

RFC 2833 and DTMF Relay

Article | Aug. 12, 2009

Devices must send dual-tone-multi-frequency (DTMF) when a phone call is routed to an automated system. Automated attendant (AA), voicemail (VM), or interactive voice response (IVR) systems are some examples of the types of automated systems that can pick up phone calls.

Resilient Leadership: Leading People to Thrive in Change

Webinar – Recorded | Sep. 15, 2016

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

ReportBuilder 3.0

Video | July 24, 2014

In this video, you will learn about the latest version of ReportBuilder available in SQL Server 2008 R2.

Report: Training leads to Happier Employees and Cost-savings for the Business

Article | April 13, 2021

Retention rates and employee morale plague IT departments. The solution? Invest in career development and ongoing training. 

Report Formatting for Success with SAP BusinessObjects

White Paper | Dec. 18, 2015

Web Intelligence is much more than just querying a database and displaying data in rows and columns. Take advantage of an extensive set of formatting options to convert data into drillable and actionable information. Highly formatted reports spawn immeasurable user confidence and make a huge difference with the ultimate goal of business intelligence - solving business problems. Get ready to extend your Web Intelligence report design journey with the formatting tips outlined in this white paper.

Remote Desktop on Windows 7 now has AERO

Article | July 15, 2010

Windows Vista introduced AERO, a desktop experience that had four major elements; Windows Flip, Windows Filmstrip, AERO Glass transparency and fully realized thumbnail views on the Taskbar. Windows 7 added several new features to AERO, including AERO Snap, AERO Shake...

Remote Business – 5 Ms to Success

Webinar – Recorded | April 14, 2020

Trends in the market are encouraging companies to have many additional remote workers. Learn the necessary steps to succeed by attending this webinar. In this webinar you will gain insights including a cultural shift, preparation of employees, and technological steps and considerations. View the slide deck>

BranchCache Reduces Traffic between HQ and Branch Offices

Article | Aug. 20, 2010

Windows Software Update Services (WSUS) is commonly used to distribute security patches and updates for Windows operating systems and Microsoft applications. WSUS is a web application that runs within Internet Information Services (IIS) on Windows Server. When client...

Red Hat Taste of Training - RH442

Video | Oct. 15, 2015

Red Hat Taste of Training - RH442

Red Hat Taste of Training - RH134

Video | Aug. 13, 2015

Red Hat Taste of Training - RH134

Red Hat Taste of Training - RH124

Video | Oct. 15, 2015

Red Hat Taste of Training - RH124

Red Hat Taste of Training - JB348

Video | Sep. 17, 2015

Red Hat Taste of Training - JB348

Red Hat Taste of Training - JB248

Video | Sep. 17, 2015

Red Hat Taste of Training - JB248

Red Hat Learning Subscription

Article | Oct. 23, 2023

Recruit great talent. Red Hat Certifications

Video | April 09, 2015

Recruit great talent. Red Hat Certifications

“Reasonable Security” Best Practices: Learning From Notable Data Breaches

White Paper | Nov. 28, 2016

Has your company implemented "reasonable security"? If so, you should be able to avoid lawsuits and fines after a breach. But what is "reasonable security," and is there a definition?

Real-World IT Horror Stories

Article | Oct. 03, 2016

If you work in IT, there is no doubt that you've lived through more than a few IT nightmares. In celebration of Halloween, we've asked a few of our instructors to share some of the horror stories from their own consulting careers.

Real-Life IT Horror Stories: The Day the Logic Bomb Went Off

Article | Oct. 29, 2015

AMC’s television series “Halt and Catch Fire” shows North Texas’ rise as the “Silicon Prairie.” In the 1980s and early 1990s, it’s where IBM PC cloning was explored and where first-person shooter games were created. It’s also the site of the first “logic bomb”—the source of my horror story.

Real Comments from the 2019 IT Skills and Salary Report

Video | July 26, 2019

What we love about our annual IT Skills and Salary Survey is that IT professionals are thoughtful and honest with their answers … well, sometimes a little too honest. Here are actual open-field comments from the 2019 survey. #ITGetsReal

Read-Only Domain Controllers (RODC)

Video | Sep. 02, 2014

In this video, instructor Charles Strother does a quick overview of what is needed to install a Read-Only Domain Controller (RODC) in a Windows Server 2008 environment.

Rapid Spanning Tree

Article | Nov. 29, 2012

The STP (Spanning Tree Protocol) standard (IEEE 802.1d) was designed when the recovery after an outage could wait a minute or so and be acceptable performance. With Layer 3 switching in LANs, switching began to compete with routers running protocols because they are able to offer faster alternate paths. Rapid Spanning Tree Protocol (RSTP or IEEE 802.1w) brought the ability to take the twenty seconds of waiting for the Max Age counter plus fifteen seconds of Listening plus fifteen seconds of Learning or fifty seconds down to less than one second for point-to-point connected and edge switches and six seconds for root switches.

Quick Look at the PMBOK® Guide: Work Breakdown Structure (WBS)

Article | April 24, 2015

In this blog series, we'll get you up to speed on using the key tools listed in the PMBOK® Guide. First up, Work Breakdown Structure (WBS).

Quick Look at the PMBOK® Guide: Decision Tree Diagrams

Article | May 22, 2015

In this blog series, we'll get you up to speed on using the key tools listed in the PMBOK® Guide, including Decision Tree Diagrams.

QoS Part 4 – QoS Mechanisms

Article | Nov. 12, 2009

In the previous discussion on QoS, the uses of Per-Hop Behaviors DiffServ to mark packets were identified and discussed in detail. Today’s post will identify the mechanisms to implement QoS. The five main categories of tools used to implement QoS are as follows. Cl...

QOS Bandwidth vs Bandwidth Remaining

Article | April 14, 2010

Learn how to calculate QOS Bandwidth Percent vs Bandwidth Remaining Percent using a Cisco-defined formula. Read on for answers and examples from the experts at Global Knowledge!

Python – The World’s Most Useful Language

Webinar – Recorded | Jan. 21, 2020

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

Putting the SharePoint Management Shell on ISE

Article | Jan. 07, 2014

The default shortcut for the SharePoint 2013 Management Shell uses PowerShell.exe; however, a few small changes can easily yield a SharePoint Management Shell based on the more awesomely powerful PowerShell ISE.

Proving Project Value

Webinar – Recorded | Aug. 13, 2015

We often discuss how to manage projects, but we overlook an essential step: proving project value. Proving project value ensures that organizational strategies are aligned with project objectives.

Protecting Your Network with Authentication and Cryptography

Webinar – Recorded | Feb. 09, 2011

In this webinar, the first of two based on our Cybersecurity Foundations course, you will examine the following topics: verifying users and what they can access, ways a user can be validated to computer and network resources, how cryptography is used to protect data, symmetric and asymmetric encryption and hashes.

Protect Software Applications with IBM Security AppScan

Webinar – Recorded | May 28, 2015

Nowadays, you can read weekly articles about security attacks and stolen data. Even leading companies and organizations are victims of cybercrime. Attacks can include breaches at three levels: the physical level, which includes social engineering, system and network and applications (e.g., web and mobile). In this complimentary webinar, you will discover the benefits of using automated solutions to detect application vulnerabilities, provide steps to remediate them and avoid costly compliance violation.

Project Team Member Performance

White Paper | May 21, 2015

Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.

What Is Project Scope Management? An Overview

Article | Oct. 01, 2020

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.

Project Managers in Agile - Where do They Fit In?

Webinar – Recorded | March 31, 2017

Agile project management literally turns the world of managing projects upside down. The triple constraint is balanced in an unconventional way, the role of the matrix team coordinator is downplayed, and risk management can be built into the prioritization approach. So, what is left for the PM to do?

Project Managers are Makers; Change Managers are Shakers!

Webinar – Recorded | May 28, 2015

Change managers and project managers come at the same goal of maximizing ROI for their organizations, but from different perspectives and approaches and with different skill sets. While project managers are responsible for achieving specific objectives on time and on budget, the change manager's role is broader. Change managers apply a structured approach to helping individuals, teams and organizations negotiate relentless change. A project manager turns ideas into reality. Increasingly, project managers are required to take on the role of change manager as well. Business today can't afford to carry out tasks without considering the larger picture. Today, integration is unavoidable - and expected. In this hour-long interactive session, we'll discuss the similarities and differences between project management and change management. We'll also identify the occasions when both a project manager and a change manager might be needed.

Problem Management and Knowledge Management

Article | April 28, 2014

Most organizations quickly realize that knowledge management must be integrated with incident management in order to improve the quality of service and the efficiency of providing assisted service. What is not as quickly recognized is the value of integrating knowledge management with problem management.

Problem Solving - Root Cause Analysis using Kepner Tregoe

Video | July 24, 2014

Problem Solving - Root Cause Analysis using Kepner Tregoe

Pro Tips: Getting More out of Microsoft Office

Webinar – Recorded | June 01, 2017

Almost anyone who turns on a computer at work uses Microsoft Office, but the everyday user is barely scratching the surface of what is possible with this remarkable software package. Webinar leader David Arnburg is a Microsoft desktop applications expert with more than twenty years experience as a trainer. Join David for this info-packed hour, where you'll learn about the hidden power and productivity of Word, Excel, Outlook and PowerPoint. You will learn in Excel (00:44 - 20:34): How to save time by creating an AutoFill list, How to use Conditional Formatting to dynamically highlight content. You will learn in Outlook (20:38 - 35:15): How to take advantage of Outlook’s Quick Steps feature, How to use enhanced Search features. You will learn in Word (35:17 - 46:50): How to use styles to quickly format your document, How to use Bookmarks in long documents. You will learn in PowerPoint (46:52 - 51:20): How to create a PowerPoint presentation from a Word document, How to re-use existing slides in a presentation.

Private VLANs: Advanced Switching Tips and Tricks

Webinar – Recorded | Oct. 10, 2011

In this hour-long webinar, Global Knowledge instructor John Barnes will guide you through implementing Cisco private VLANs. He will review VLANs and 802.1q, and he will discuss private VLAN fundamentals and operation, covering primary VLANs and secondary VLANs. He will cover VLAN mapping and discuss using private VLANs between multiple switches. He will also provide a use case example.

Prioritization: Start Working Strategically

Webinar – Recorded | April 02, 2014

Today, every project comes with limited resources and an impossible timeline. You have to prioritize, but how do you determine what's most important? The answer is to do more than just prioritize. You have to fully understand your company's strategic direction and make every action align with that strategy. In this hour-long webinar, project management expert Yvan Bastien will show you how to reach that full understanding and make the kinds of informed decisions that lead to success.

Printing PowerPoint Slides with Notes

Article | June 11, 2009

If you create presentations using the notes feature in PowerPoint, you probably have found yourself wanting to print multiple slides on one page (handouts) with the notes associated with those slides displayed on the same page. This layout can often help you better p...

Presence Defined

Video | March 21, 2013

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains presence.

Preparing for the PMP® Exam Part 2

Video | Feb. 03, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Preparing for the PMP® Exam Part 1

Video | Jan. 01, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Preparing for Digital Disruption: Future-Proofing Yourself and Your Organization

Webinar – Recorded | June 16, 2015

In this world of volatility and complexity, it seems that the only certainty is the unstoppable advancement of technology. As people and organizations look to improve productivity, innovate their business models and processes, and differentiate their client and employee experiences, they need to be prepared to work in new and different ways. The challenge is that recent data reveals that Canada is falling behind the rest of the world in innovation, especially regarding new and disruptive technologies that promise to significantly impact every industry and organizations of all types and sizes. In this 60-minute webinar, we will explore the concept of digital disruption and provide information about how to future-proof yourself and your organization to succeed in this new world.

Prepare Your People for the Challenging Business World: Management Certification and Women’s Leadership Development

Webinar – Recorded | June 15, 2021

This webinar will highlight the benefits of the Global Knowledge’s exciting new offerings through the American Management Association (AMA)—AMA’s Certified Professional in ManagementTM (AMA-CPM) and AMA’s Women’s Leadership Center (WLC). In order to keep up with the changing ways of business, organizations need their people to be prepared to lead. The American Management Association has developed AMA-CPMTM as the ground-breaking professional certification for managers. Attend this event to discover the four critical competencies successful managers need to respond to the growing demands of today’s business world. In addition, learn how AMA’s Women’s Leadership Center (WLC) can bring value and long-term benefits to your present and future women leaders through community and meaningful education. View the slide deck>>

Prepare for Your Exam With an Exam Prep Session!

Article | May 17, 2023

Quality exam preparation content is extremely important to us so that you will be prepared on exam day. Skillsoft Global Knowledge ensure that all objectives of the exam are covered in depth so you'll be ready for any question on the exam. Our Exam Prep ‘deep dive’ events are written by industry experts in the subject matter. They work closely with Microsoft to understand the exam objectives, participate in beta testing and take the exam themselves before creating new practice tests and exam prep events.

Prep Tips for Microsoft Windows 7 and Server 2008 Exams

Video | May 29, 2014

Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark shares some tips for students preparing for the Microsoft Windows 7 and Server 2008 certification exams.

Prep for Over 40 Microsoft Certifications with GK Polaris Subscription

Article | May 28, 2020

Discover what's possible with unlimited Microsoft training. The GK Polaris Discovery subscription includes access to over 100 Microsoft courses, allowing you to prep for the Microsoft certification of your choice. Learn about the value of certification, the benefits of virtual classroom training, and how GK Polaris can help boost your career.

PowerVm Virtualization Essentials

White Paper | Oct. 09, 2014

PowerVM is the virtualization environment for AIX, Linux, and IBM i running on the IBM POWER hardware platform. This white paper provides an overview of PowerVM concepts, architecture, terminology, and capabilities.

Powerful and Creative Change Communications Strategies that Work

Webinar – Recorded | Dec. 03, 2015

The Toronto Chapter of the Association of Change Management Professionals (ACMP), in partnership with Global Knowledge, welcomes Kelly Norgate to share information about her success in leading change with powerful change communication strategies. In this hour-long webinar, Norgate will examine the link between creative change communication solutions and great corporate culture. You will learn practical change communications strategies and tactics that generate the energy and commitment required to get employees on board with transformational change. Take your next change communication plan from good – to great.

Portfolio Management and the PMO: Cost Center or Revenue Driver?

Webinar – Recorded | April 09, 2015

In many organizations, the Program/Project Management Office (PMO) is viewed as purely a cost center, so it becomes marginalized by additional layers of bureaucracy, oversight and cost. But the essence of the PMO and portfolio management in general is to add value to the organization. So how do organizations reconcile the cost of the PMO versus the value it adds? The short answer is to flip the conversation on its head and talk about the PMO as a revenue driver rather than a cost center. In this hour-long webinar, Global Knowledge PMP-certified senior product manager Daniel Stober will explain how, by focusing on efficiencies gained and reduced waste, you can shift the conversation from the PMO being a necessary evil to the PMO being critical for organizational success.

Policy-Based Routing: What Is It and How Is It Used?

Article | Jan. 08, 2015

What is PBR? Policy-Based Routin (PBR) is the process of using a route map to match on something more than the destination and then defining the path out of the router based on those conditions. PBR could match on destination only, but typically we would match on more. PBR is considered to be an exception to the RIB and is looked at before examining the RIB.

Policy-Based Routing: What Is It and How Is It Used?

Article | Oct. 22, 2021

Policy-based routing (PBR) provides network administrators with agility and flexibility to better manage traffic. With carefully architected policies, you can optimize how segments of your network process data, as well as how bandwidth is managed for business-critical applications.

PMs Are From Mars, BAs Are From Venus

Webinar – Recorded | May 01, 2014

Whether you're a Project Manager or a Business Analyst, you can certainly relate to a situation where you've felt like your cohort on a project was from a completely different planet! This panel discussion webinar between our PM expert, Ori Schibi, and our BA expert, Cheryl Lee, will explore some of the misconceptions that each role has and learn how to play nicely with each other in the project world.

PMP Formula of the Week: Rent, Lease or Buy?

Article | Aug. 17, 2015

You are the project manager on a construction project where you are deliberating between renting, leasing or purchasing a large piece of equipment. Equipment pricing: Rent at a cost of $2,500 per day; Lease for a 60 day period at $2,500 per day, with a 10% discount; Purchase at a price of $100,000. By looking at your project schedule, you have estimated that you will use the equipment about 50 to 60 days. Based only on price, which decision would you recommend?

PMP Formula of the Week: Point of Total Assumption

Article | Aug. 10, 2015

Your organization and a seller have just agreed to a contract with a total cost of $150,000, an estimated profit of $10,000, buyer/seller sharing of 70/30 and a ceiling price of $170,000. What is the PTA (point of total assumption)? A. $170,000 B. $160,000 C. $164,2...

PMP Formula of the Week: Confidence Level

Article | Nov. 02, 2015

You are estimating the total project cost using three points for cost estimates with a 95 percent confidence level. What is the cost estimate range if the estimated project cost is $120,000 and the standard deviation is $2,500?

PMP Exam Prep Quick Hits: The Quality Gurus You Need to Know

Article | May 01, 2018

Quality, as we know it today, is an accumulation of several concepts that together create a comprehensive approach to quality. The views of quality, as described in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and tested on the PMP® exam, focus primarily on the work of three major contributors: W. Edwards Deming, Joseph M. Juran and Philip B. Crosby.

PMBOK Guide 6th Edition: A Deep Dive into the Changes

Article | Dec. 02, 2016

Are you prepping for the PMP exam? What should you know about the impending new edition of A Guide to the Project Management Body of Knowledge PMBOK® Guide before scheduling your examination?

PM and BA Roles in Requirements and Project Communication

Article | April 18, 2014

Communication is vital within projects and contributes significantly to project success. PMs and BAs have important—and different—roles. Let's take a look.

Playing the Joint Project Manager-Business Analyst Role

White Paper | May 15, 2018

Being able to play both roles of a project manager (PM) and a business analyst (BA) is a great skillset to have. Learn how to ensure your team gets what it needs in these two key roles so that you all can deliver successfully.

Performance and Troubleshooting with esxtop

White Paper | April 19, 2013

The utility that many senior VMware administrators rely on to address performance and troubleshooting issues is the built-in utility called ESXTOP. The tool has been built in to the hypervisor, and can be used in both ESXi and the old ESX host. The first tool many VMware Administrators rely upon is esxtop, to check real-time performance on an ESXi host using a command-line tool such as ssh to start the esxtop CLI utility. This paper will introduce and demonstrate how to start and use esxtop, specifically looking at the CPU fields. In addition, we will cover information that can be used to help with performance issues of the CPU. The esxtop utility is an excellent tool to use when you want to observe an individual ESXi host's performance.

Pen Test Legal Issues

Article | Nov. 13, 2014

Pen testers beware. Whether you believe you know and understand all the potential legal issues, read on. First of all, a penetration test or “pen test” is a method that’s used to evaluate the security and/or vulnerabilities in a network. This test is normally conducted externally wherein the tester is attempting to hack a network or computer. Breaking into computers and networks is illegal under the Computer Fraud and Abuse Act (CFAA), and depending on your activities and other factors, other federal laws and state laws may be broken.

PAN-OS - Network Security/Prevention Everywhere

Webinar – Recorded | May 23, 2019

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

Palo Alto Networks Prisma Access Cloud (SASE)

Webinar – Recorded | Dec. 12, 2023

Join us in this compelling on-demand webinar featuring Ryan Sharpston, Palo Alto Networks SME and Senior Technical Instructor at Skillsoft Global Knowledge. With two decades of telecom field installation and maintenance experience, Ryan is the lead SME for Skillsoft Global Knowledge integration and lab design for new course and environment updates.

Palo Alto Networks - Firewall Essentials

Webinar – Recorded | Feb. 09, 2021

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This recorded webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment. View the slide deck>

Palo Alto Networks - Firewall Essentials

Webinar – Recorded | Nov. 18, 2021

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This live webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

Overview of GSS Functionality

Article | Oct. 13, 2011

The Global Site Selector (GSS) leverages the Domain Name System (DNS) to provide clients with reliable and efficient content services. Domain to IP address mapping is performed with consideration for availability, location, and load of content servers. Using the GSS in combination with Cisco’s Content Services Switch (CSS), Cisco’s Catalyst 6000 Content Switching Module (CSM), or Cisco’s Application Control Engine (ACE) allows users to create Global Server Load Balancing (GSLB) networks.

Overview of the Microsoft System Center Configuration Manager Architecture

Webinar – Recorded | Jan. 12, 2021

This webinar will provide a high level overview of Microsoft SCCM 2012R2 and the new features available. You will learn day-to-day management tasks, including how to query data, manage applications, hardware and software inventory and software updates by using Configuration Manager. View the slide deck>

Overview of the Cisco Security Curriculum

Video | Sep. 28, 2016

Understand the Cisco Security technology and certification training portfolio. This overview will cover the courses needed to prepare for the CCNA Security and CCNP Security certifications. You will also learn about recommended skills-focused courses covering SourceFire technologies, the ASA security solution, and the ISE access control and authentication platform.

Overview of the Cisco Collaboration Curriculum

Video | Sep. 28, 2016

Understand the Cisco Collaboration technology and certification training portfolio. This overview will cover the courses needed to prepare for the CCNA Collaboration and CCNP Collaboration certifications. You will also learn about recommended skills-focused courses covering basic and advanced Unified Communications Manager administration.

Overview of Microsoft SQL Server and High Availability Options

Webinar – Recorded | Jan. 19, 2021

This webinar begins with a general introduction to Microsoft SQL Server editions and versions. We will then highlight several scalability features of SQL Server. Next we will look at the High Availability Options of SQL Server. Finally we will look at Azure SQL deployment and Availability solutions. View the slide deck>

Overview of Microsoft SQL Server and High Availability Options

Webinar – Recorded | Oct. 22, 2020

The session will start with a general introduction to Microsoft SQL Server editions and versions. We will then highlight several scalability features of SQL Server. Next we will look at the High Availability Options of SQL Server. Finally we will look at Azure SQL deployment and Availability solutions. View the slide deck>

Overview of Microsoft Lync

Video | May 06, 2014

In this video, Practice Leader Craig Brown discusses how Microsoft Lync can function in enterprise environments to streamline communication and increase productivity.

Overview of Microsoft Cloud Computing Architectures

Video | March 13, 2014

In this video, Practice Leader Craig Brown discusses the new Microsoft Cloud Computing platforms and how to keep your organization's data secure and functioning properly while operating either partially or entirely on the cloud.