Resource Library

When we learn a concept for the first time, the newness of it tends to become embedded with the learning process. We remember the new idea's significance and forever after remember it as new. The initial impact of a discovery can prevent the concept from aging. At the same time, we realize how quickly technology advances. Is it time to evolve your expertise?

Unless you know the meanings of the five symbols regularly used in PowerShell, they can obscure the purpose and actions of a PowerShell script. There will always be new cmdlets to decipher. Each new operating system release and application version will include new and useful cmdlets along with new parameters for existing cmdlets. You can't memorize them all, but with the basic knowledge of these particular symbols, you should be well equipped to follow the logic of many scripts.

Dynamic Access Control (DAC) in Windows Server 2012 lets you manage access to documents in ways that go beyond classic NTFS (New Technology File System) permissions. For example, if you want to allow a set of users in an office across the country or across the globe read-only access to files relating to the Wind Turbine Project, DAC can do the job.

Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support the best practices found in the Information Technology Infrastructure Library (ITIL®) and the Microsoft Operations Framework (MOF). Service Manager also has built-in processes for Incident and Problem management, Change and Configuration management as well as Asset Lifecycle Management.

One of the most significant new features in Microsoft Windows Server 2012 is the Hyper-V Replica (HVR) capability. Whether you are considering this for your own organization or just prepping for your Windows Server 2012 MCSA, this white paper presents the essentials of deploying this disaster recovery feature.

In this video, instructor Glenn Weadock explains the Windows 7 library concept and how it replaces the traditional "My Documents" user profile folder by adding the Public profile to the user profile.

The Microsoft Assessment and Planning (MAP) Toolkit is an free inventory, assessment, and reporting tool from that helps you assess your current IT infrastructure and determine the right Microsoft technologies for your IT needs.

Public Key Infrastructure (PKI) can become a fairly complex environment and deployment, as it involves multiple components that all need to work together smoothly. Understanding the theory of how it all works will help in building a solid foundation for this complex technology in your organization. Although there is always something new to learn in PKI, this white paper gives you a great overview of the core configuration of your Microsoft CAs.

Having options in life is usually a good thing. Do you want a cheeseburger or pizza for lunch? Water or sweet tea? And, if you’re going to take a Microsoft certification exam, do you prefer to take it at a Pearson VUE Authorized Test Center or in the comfort of your own home or office?

More challenging Microsoft certification exams require the demanding Microsoft boot camps at Global Knowledge. Rebuilt from the ground up to provide students all the study tools needed to master the Microsoft skills needed to certify and succeed.

Interested in SharePoint 2013 administrator training?  Learn from SharePoint instructor Tracy Wallace, if you're a good candidate and which SharePoint 2013 administrator class you should take.

In this video, instructor Charles Strother does a quick overview of what is needed to install a Read-Only Domain Controller (RODC) in a Windows Server 2008 environment.

If you're running SharePoint 2010, learn how SharePoint 2013 is different and what you'll need to learn to deploy it effectively.

Often, we don't have time to learn the reasons behind the standards we use. But learning what instigated a standard goes a long way toward not only understanding its importance, but also more easily and effectively applying it in your workplace. In this hour-long webinar, Global Knowledge instructor Keith Sorn will discuss common networking standards and explain how they were determined and why they are relevant. He will fill you in on things like why it's important to use proper color-coding standards when making cable and why the length limitations on wired cable are essential. He will also explain new standards, such as power over fiber.

In this video, you will learn about the latest version of ReportBuilder available in SQL Server 2008 R2.

In this video, instructor Glenn Weadock examines new Taskbar capabilities, such as pinning non-loaded programs, customizing the jump list, and selectively hiding all but one active program.

In this video, Practice Leader Craig Brown discusses our exclusive Server 2008 course - Configuring, Managing, and Maintaining Server 2008 R2 (M6419). Specifically, the enhancements we've made to this course through Server 2008 R2 supplemental learning materials and custom hands-on labs that enable the student to utilize critical Server 2008 R2 functions after completing the course.

In this video, you'll learn how to utilize a great new feature of SQL Server 2008 called Policy Based Management for Multi-Server Management capabilities.

In this video, you will learn how to a use a new feature of SQL Server 2008 R2 and Office 2010 called PowerPivot for Self-Service Business Intelligence.

Learn the fundamentals of technology with Microsoft Technology Associate (MTA) training. Designed for business professionals who work with technology and IT professionals looking for cross-training, MTA courses provide a foundational technology education in topics such as networking, security, software development, Windows OS and more. Three days of intensive training will get you on the right track to working effectively in the ever-changing IT industry.

Global Knowledge Practice Leader, Craig Brown, explains what students will learn in our "Monitoring and Troubleshooting the Performance of a Windows Server Environment" workshop.

Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark shares some tips for students preparing for the Microsoft Windows 7 and Server 2008 certification exams.

As an IT professional you deal day in and day out with securing operating systems, patching software, installing and configuring firewall and routers But what about the physical infrastructure? Do you understand how simple techniques can allow theft of your company resources? In this session we will discuss how to reduce the possibility of loss of data and equipment. Physical security may not be part of your job but you should be aware and having discussions with the personnel who are responsible. Or does Physical Security become one of your job responsibilities? Come to this session and learn about one of the most important and yet least thought about areas of security by IT professionals.

If you're running SharePoint 2007, learn what had changed in SharePoint 2013 for administrators and developers.

In this video, Practice Leader Craig Brown discusses how Microsoft Lync can function in enterprise environments to streamline communication and increase productivity.

Join Microsoft SQL Server expert Brian Egler for an hour-long webinar covering the key features and updates in the upcoming release of Microsoft SQL Server 2014! You will get a thorough review, along with demonstrations, of how SQL Server 2014 provides substantial improvements in performance, manageability, and availability that will make your job easier.

In this video, Practice Leader Craig Brown discusses the new Microsoft Cloud Computing platforms and how to keep your organization's data secure and functioning properly while operating either partially or entirely on the cloud.

Microsoft Lync Server 2013 requires a proactive approach during deployment. This white paper provides valuable recommendations as well as the technical links that help you avoid common mistakes during a Microsoft Lync Server 2013 deployment.

Your Microsoft SQL Server database often contains the most valuable information in your organization. Get tips for securing it properly and effectively in this free, information-packed webinar with Microsoft SQL Server expert Gidget Pryor. In just an hour, Gidget will demonstrate the layered security approach used by SQL Server. She will step you through the process and best practices of setting up logins, users, roles, schemas, and permissions, and she will review the security model changes that have taken place from SQL Server 2005 through SQL Server 2012. She will also review SQL Server 2012 training and certifications.

The default shortcut for the SharePoint 2013 Management Shell uses PowerShell.exe; however, a few small changes can easily yield a SharePoint Management Shell based on the more awesomely powerful PowerShell ISE.

In this report, I've reviewed the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.

You know you need to invest in training, but how do you get the best return on investment (ROI) from your training dollars? To help you make smart training decisions, we've put together this guide, which illustrates some alternative and little-known payment options, the types of discounts and promotions available with training and a suggested list of courses that give you excellent value.

By using and implementing a many-to-many relationship in a cube, existing tables with user account information can be used directly to secure cube contents, rather than converting to role based security in the cube. You can also secure your analysis services more easily and access sensitive information contained within it.

In this video, instructor Glenn Weadock demonstrates how Group Policy settings can control new user interface features such as the Taskbar, and resuscitate obsolete features such as classic menus in Windows Explorer.

As a power user, find out if you're ready for the SharePoint Site Collection and Site Administration class and how it can benefit your organization.

You have spent money on software and hardware, implemented best practices, and believe you are secure, right? You may have overlooked the weakest link: your employee. Many breaches occur as a result of an employee mistakenly clicking on a link or visiting a site that allows a virus to be unknowingly downloaded, giving hackers access to your network. Today, a well-trained workforce is a necessity and may even be your most important cybersecurity tool. In this webinar, security expert David Willson will discuss how many breaches have occurred and are occurring, the tools and techniques hackers use to trick employees into clicking on links or opening attachments, and how to prevent such behavior.

In this video, you will learn how to a use a new feature of SQL Server 2008 called Transparent Data Encryption for enhanced security.

Many experts agree that memory is the most important resource with regard to SQL Server performance. There are hundreds of performance counters, and therefore, it can be complex to figure out just what to monitor. Here are some suggestions in understanding whether memory pressure might be the performance problem with your SQL Server.

In this video, you will learn about the High Availability options in SQL Server 2008: Server Clustering, Database Mirroring, Log Shipping and Peer-to-Peer Replication.

One of the most difficult concepts for me as I was learning database syntax was joins. Of course, I tried reading and understanding articles and books that dealt with this topic. In almost every case, I was faced with the Venn diagram examples.

Chief Technical Architect Craig Brown discusses the Windows 7 certification and skills tracks available to Global Knowledge students.

New in Windows Server 2012 is the Unified Remote Access (URA) role. In Windows Server 2008 R2, DirectAccess and Routing and Remote Access Service (RRAS) were two separate roles. In fact, they could not be co-located on the same server. In Windows Server 2012, DirectAccess and RRAS can be co-located, allowing for what is now legacy remote access VPN client connectivity (L2TP/IPsec, PPTP, and SSTP). This means that the Unified Remote Access provides DirectAccess, Remote Access VPN, and site-to-site VPN and can now serve as your complete remote access solution.

There exists a need to properly read, deploy, and examine the results of Group Policy. By its architecture, Group Policy Deployment to the Clients or Servers can be erratic and latent, or even non-existent throughout your Enterprise Organization, frustrating Administrators who are rolling out the Group Policy to Client or Server computers. To help mitigate this behavior, I compiled these insights into a two part series from real-world examples, experiences, and fixes that have worked for me. I know that these Tips and Tricks will work for you, too.

Some of you might just be starting out as a database administrator and need to know what a basic Transact-SQL query is for Microsoft SQL Server 2012, others might already be creating database objects. Either way, we put together a list of a few terms regarding Microsoft SQL Server that any database administrator should know.

Network security is everyone's concern, and this applies to computer security as well. Many security breaches occur due to user ignorance of basic security principles, not malicious intent. Network and computer security are like an onion - there are multiple layers. Good security begins with understanding what you can do to keep your systems safe and implementing a layered approach. If you depend on one program or feature to secure your computer, then when (not if, but when) that dependency is breached, you may have personal information stolen or even have your computer taken over.

The 'Go Further' video is an testimonial to the value of Microsoft Certification as a validation of technical skills. Whether you're just starting your IT career, or looking to advance it, certification can make a huge impact. Take a look at the video, and hear the stories of real MCPs.

Your business has been hacked, leaving you with a persistent bot; now what? In this hour-long webinar, security expert David Willson will discuss ways you can eliminate the threat in an act of self-defense or defense of property. As new laws are explored, old ones amended, and solutions sought, you'll take a look at thinking outside the box to give the good guys the advantage-or at least a fighting chance.

In this hour-long webinar, security expert and Global Knowledge instructor Phillip D. Shade will provide insight into the emerging network security science of network forensics analysis, a.k.a. security event analysis and reconstruction. Using case studies, you will examine the role of data retention in network forensics analysis, and you will learn about applying forensics analysis techniques to handle application-based attacks, VoIP call interception, and worms, bots, and viruses.

In this hour-long webinar, Global Knowledge instructor John Barnes will guide you through implementing Cisco private VLANs. He will review VLANs and 802.1q, and he will discuss private VLAN fundamentals and operation, covering primary VLANs and secondary VLANs. He will cover VLAN mapping and discuss using private VLANs between multiple switches. He will also provide a use case example.

Relational databases are important not only because of the information they store but, more importantly, for the data we retrieve from them. The select statement allows us to ask the database a question. It’s the way we retrieve information from the database system.

Planning for a cyber disaster makes recovering from one much easier. Still, as important as disaster planning is, it's often overlooked or put off until it is too late. In this webinar, Global Knowledge instructor Debbie Dahlin discusses planning for the unexpected -- whether the unexpected means a simple power outage, a network security breach, or a major natural disaster. She'll discuss risk analysis and risk management techniques and explain the importance and process of creating a business continuity plan. Using a fictional company as an example, Debbie will walk you through the disaster planning process a security professional should use, and she will provide simple tricks to reduce your company's downtime before, during, and after a disaster.

In this webinar, you will examine the need for IPv6 and whether it's possible to survive on IPv6 alone. You will learn ways to phase in IPv6 and how to successfully migrate to IPv6.

In this webinar, the second of two based on our Cybersecurity Foundations course, you'll build on what you learned in the first of the series, Protecting Your Network with Authentication and Cryptography.

Dcdiag is an often overlooked tool that can discover problems in a domain controller’s configuration. If client computers can't locate a domain controller or if domain controllers can't replicate Active Directory, you can run tests with Dcdiag to look for a solution.

In this webinar, the first of two based on our Cybersecurity Foundations course, you will examine the following topics: verifying users and what they can access, ways a user can be validated to computer and network resources, how cryptography is used to protect data, symmetric and asymmetric encryption and hashes.

Adding a new computer to an Active Directory domain can be a disruptive process, particularly if that computer is part of a large, high-speed deployment. Djoin.exe is a command line tool that permits the joining of a Windows 7 or Server 2008 R2 computer to Active Dir...

Windows Software Update Services (WSUS) is commonly used to distribute security patches and updates for Windows operating systems and Microsoft applications. WSUS is a web application that runs within Internet Information Services (IIS) on Windows Server. When client...

Windows Vista introduced AERO, a desktop experience that had four major elements; Windows Flip, Windows Filmstrip, AERO Glass transparency and fully realized thumbnail views on the Taskbar. Windows 7 added several new features to AERO, including AERO Snap, AERO Shake...

Even in professionally managed network environments it is still possible for mistakes to happen. If an Active Directory object such as a user or computer account is accidentally deleted  network access will be lost. Worker productivity will decline until the account...

The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of the "cloud." During this webinar, we will help you understand some of the risks and benefits of cloud computing so you can decide if it is the right solution for you.

Windows 7 can be a good file server on very small workgroup networks. Although Windows 7 is limited to only 10 concurrent client connections as a file server it can do a good job making files accessible over a network. Windows 7 shares a great deal of code with Windo...

Recently, I was asked the following question: “We plan to implement Windows 7 in our network very soon. We want to use Windows 2003 Domain Controllers for the next couple of years. Can we make the hundreds of new Group Policy setting available to Windows 7 Windows Server 2003 DCs?” This is not an unusual situation. Some organizations find they need to replace their desktop computers immediately because of age or obsolescence and others wish to upgrade to Windows 7 because of its superior security and performance. But there may be no budget or desire to upgrade to Windows 2008 or 2008 R2. Luckily, it is not difficult to adapt Server 2003 to work with Windows 7.

Microsoft SQL Server has evolved over the years as a scalable, robust database management system and is now competing in the VLDB (Very Large Database) space with Oracle and IBM. The market share for the product continues to grow, based on total cost of ownership and ease of use. This white paper outlines some of the important fundamentals of Microsoft SQL Server 2008 that every DBA should know.

Exchange 2010 builds upon the significant changes to the transport that were made in Exchange 2007. In this article, I'll review the transport pipeline and routing components and list some of the new architectural and administrative enhancements to the Exchange 2010...

If you create presentations using the notes feature in PowerPoint, you probably have found yourself wanting to print multiple slides on one page (handouts) with the notes associated with those slides displayed on the same page. This layout can often help you better p...

Wi-Fi networks have been misunderstood by much of the IT community since their inception. Even the reasons for this misunderstanding are kind of hard to understand. The result has been that myths about 802.11 (better known as Wi-Fi) networks have grown almost as fast as the technology itself. In this web seminar, we'll examine 11 common Wi-Fi myths and explore ways to use correct information to make your networks scalable, secure and satisfying for your users.