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ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4.
This recorded webinar will show you how to quickly summarize a large amount of data from different data sources using Power Query.
Building upon the IT best practices of Lean, Agile Scrum and IT Service Management, DevOps adds that “missing” layer to tie together the service lifecycle workflow across Development and Operations, while leveraging the latest in automation technology. Demand for skilled, open-minded, and collaborative professionals with DevOps knowledge is rapidly increasing. Are you ready for change?
This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.
ITIL is one of the most sought-after certifications among IT professionals—nearly one in five is ITIL-certified. Find out how ITIL students apply what they learned to their job.
Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.
Have you been afraid to implement PowerShell in your environment because of security fears? The reality of PowerShell security doesn’t always match the perception. When compared to other scripting languages, PowerShell is actually more secure by default.
This webinar focuses on assisting leaders who are determining whether Agile is right for their organization. In one hour, we will take you from the basic concepts of Agile methodology to understanding the process and what your role is as a leader. You will learn the challenges and benefits and how an Agile culture can fuel your teams and provide value for your customers faster.
ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.