64 Results Found
Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.
Needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware, IBM products.
See how business process training and process management helped a Chile-based bank capitalized on operational efficiencies from Global Knowledge.
Learn how Global Knowledge helped stop inexperienced IBM Cognos Business Intelligence Users Revert to Legacy Tools which threatened project completions.
Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.
Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training
Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency level. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.
Needed training specific to the responsibilities for foundational project management training and training to help build camaraderie among project managers and engagement managers.
Conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop the newly identified skills and competencies in IT.
Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.
Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes
Determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.
Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.
How to handle new hires without real-world experience. Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators. Mentoring case study.
Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.
Organizational agility means the ability to adapt swiftly to these changes. This brief examines how cloud (social, mobile, analytics) improves agility, and what it means to your business.
The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with the two tailored courses each
We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.
Identified foundational skill gaps as training enables a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.
Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity, reduce customer satisfaction
Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.
Needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners, including on-demand training
Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.
Establishing Common ITIL Language Helps Diversified Global Technology and Financial Services Company Increase Efficiency. Measurement/Evaluation case study, global knowledge training, global knowledge case studies
Partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.
This brief provides a simple test you can use to determine and improve your likelihood of success or failure. Its first goal is to stabilize service operations.
Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success
The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover, and better morale.
By implementing SharePoint, they sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.
The top three reasons for moving to the cloud are efficiency, agility and innovation. Resource pooling makes cloud computing both appealing and dangerous. Managing cloud’s built-in risks can help you achieve its benefits.
Before embarking on an ITIL cloud program, learn what is required for success with ITIL: governance, quality, maturity, organizational change and project management.
This brief examines how having an effective decision process increases your chance of success when adopting cloud computing.
Understand cloud's strengths and weaknesses. Minimize adverse outcomes by understanding that cloud’s positive benefits come with risks.
This brief presents a three-step approach to minimizing security risks when using public cloud service offerings.
Cloud service providers often tout staff reduction as a key benefit of cloud computing, but that can be misleading. We examine the impact on IT staffing.
We examine firm types and determine which ones should invest in cloud computing right now.
Cloud isn’t a technology — it’s a new business model powered by new technologies. Cloud sells IT infrastructure, platforms and applications as services.
IT leaders often make the mistake of assuming cloud is just another technology to implement, but cloud is a service model, not a technology.
A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.