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Microsoft Power Automate/Flow is a cloud-based service that makes it practical and simple for end users to build workflows that automate tasks & processes.

Learn to effectively present your message in a concise, engaging and exciting format with our PowerPoint training courses. Microsoft PowerPoint Courses.

Learn to master Microsoft Project and keep track of your projects with a hands-on Microsoft Project course taught in a real-world environment.

Create a more productive team environment with our Microsoft SharePoint training for end users. SharePoint is becoming the default application within orgs.

Learn how to use drag-and-drop to match tasks to technician skills, and geographic assignments with current location and available inventory to create a more efficient operation. You’ll discover how to reduce disruption by incorporating planned maintenance instead of working in a reactive state. You’ll also see how integrating Customer Service Management and IT Service Management will help swiftly resolve problems and increase customer satisfaction.

IT Operations Management (ITOM) topics enable ServiceNow platform users to master subjects such as the Configuration Management Database, Event Management, Cloud Provisioning and Governance, Orchestration, Service Mapping and lay the groundwork for mature infrastructure operations management.

Learn how the ServiceNow ITSM function provides practical skills that can be applied immediately to accelerate ITSM implementations to improve alignment between IT and the organization.

Learn how to build a solid analytics data foundation, model key business process indicators and design compelling dashboards to help improve service delivery quality and efficiency.

Learn to recognize, understand and apply the primary platform building blocks to satisfy common business and customer requirements. By developing the right skills, you or your teams will be enabled to examine the architecture – regardless of the product lines –because the platform building blocks are the same. Learn how to design solutions that are supportable, maintainable and upgradable.