Performance Analytics enables the monitoring, trending and proactive improvement of business services using key performance indicators (KPIs) and metrics viewed in role-based dashboards. Here you will build a solid analytics data foundation, model key business process indicators and design compelling dashboards to help improve service delivery quality and efficiency.
Experience live, expert-led online training from the convenience of your home, office or anywhere with an internet connection.
Receive face-to-face instruction at one of our training center locations.
Train at your own pace with 24/7 access to courses that help you acquire must-have technology skills.