ServiceNow Field Service Management (FSM) makes integrated and proactive service possible. Learn how to use drag-and-drop to match tasks to technician skills, and geographic assignments with current location and available inventory to create a more efficient operation. You’ll discover how to reduce disruption by incorporating planned maintenance instead of working in a reactive state. You’ll also see how integrating Customer Service Management and IT Service Management will help swiftly resolve problems and increase customer satisfaction.
Experience live, expert-led online training from the convenience of your home, office or anywhere with an internet connection.
Receive face-to-face instruction at one of our training center locations.
Train at your own pace with 24/7 access to courses that help you acquire must-have technology skills.