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In this course, you'll learn the most common disciplines and methodologies used to create and present a business case with clear, concise, and fact-based arguments that highlight project benefits, costs, and risks to win approval for projects. You'll learn the underl...

In this course, you will learn how to manage all aspects of project procurement effectively. You will discover the logic behind contracting principles and practices, and you'll learn the terms, techniques, and tools of converting project needs into outsourced goods a...

Learn advanced strategies, tools, and techniques for managing complex projects.

Individuals who earn RHCVA certification have demonstrated the skills and knowledge to create, deploy, and manage Linux and Microsoft Windows virtual machines hosted on either Red Hat Enterprise Linux servers or dedicated hypervisor nodes using Red Hat Enterprise Virtualization Manager.

New & Exclusive – Gain valuable leadership skills in order to effectively coach, empower and lead individuals and teams to higher levels of performance. Professional development in leadership is key for advancing your IT career. Enroll now at Global Knowledge.

Understand the role of internal or external consulting, key consulting processes and the Consulting Life Cycle.

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

This course will demonstrate alternative ways of documenting requirements and managing changes, allowing for a less "heavy" process in projects that can benefit from quick changes in direction. Gain hands-on experience with techniques for gathering Agile requirements.

This one-day program will provide you the metrics, methodologies, and accepted, tried, and true principles of Agile management techniques that will transform and empower your position and your business environment.

Whether you are building software systems for others, or someone is building them for you, it is imperative that the software does what the end users need it to do.