Worldwide LocationsConsulting Fundamentals (CO10)
Understand the role of internal or external consulting, key consulting processes and the Consulting Life Cycle.
GK# 8963
Understand the role of internal or external consulting, key consulting processes and the Consulting Life Cycle.
GK# 8963
As the business environment becomes more complex and the pace of technology-led change continues to accelerate, the level of knowledge that technical professionals need to have to successfully plan and implement IT related projects continues to increase. Many organizations are moving from providing commodity products, to providing professional services and complete solutions. This is equally true in the public sector, in which services are offered to the public, to businesses, and to other government departments. It is also true for internal service organizations—organizations that offer services to others within the same company or government body.
To remain competitive and ensure they are successful implementing IT-led projects internally and fully addressing the business needs of their clients, organizations need technical people who are able to consult with their clients. Professionals whose roles include significant client involvement coupled with technical work need to evolve to a more consultative relationship with their clients.
This is an interactive workshop that helps both internal and external consultants build the skills and knowledge to increase their credibility and competency as a technical consultant.
Prework: Preparation Phase
Introduction
Engage the Client
Gather and Analyze Information
Present Findings and Recommendations
Plan and Implement Recommendations
Evaluate Results and Evolve Engagement
Connection
Self-study on the Consulting Skills Portal prior to class.
This course qualifies you for the following PMI® Professional Development Units (PDUs):
• Technical Project Management = 15
The Consulting Skills Program consists of 5 courses. Consultants will developed a variety of Personal and Interpersonal Skills and Competencies such as building and using business acumen, communicate effectively and manage client expectations.
This course is available in the following formats:
Receive face-to-face instruction at one of our training center locations.
Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.
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