Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. This reality requires an equally diverse set of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and contributing to higher employee retention.

The Active Leadership for IT Professionals program provides the concepts and the practices of Leadership in a high impact learning-environment to help leaders effectively coach, empower and lead individuals and teams to higher levels of performance.

Active Leadership for IT Professionals is available in three different formats. They are:

Face-to-Face Classroom: Join a professional facilitator and your peers in a 3-day in-class experience.

Virtual Classroom: Join a professional virtual facilitator and your peers in a 3-day virtual classroom. Participate from a distance through the Adobe Connect platform and engage with others in this dynamic session to build your leadership skills and abilities.

On-Demand: Complete the Active Leadership program on your own terms, working through on-demand modules in increments that fit your busy schedule.

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Assess personal leadership behaviours and attitudes that impact the performance of others
Plan and deliver clear, concise communication to direct, guide and engage employees
Understand what people need in order to change a behaviour or practice
Determine how ability and motivation impact performance and outcomes, regardless of the task
Explore three different leadership styles and when they should be used to maximize the performance of others
Match the appropriate leadership style to individuals and specific tasks
Explore how the foundational principles of coaching impact coaching results
Differentiate between "coaching for job" versus "coaching for career"
Provide behavioural feedback that recognizes and rewards employee performance
Use a consistent approach to providing feedback that reinforces desired behaviors and helps achieve performance improvements
Assess performance gaps and improve task performance
Coach, reinforce and create a motivational climate for employee growth and retention
Create a personal development plan based on assessed leadership strengths and development needs

Viewing outline for:

Classroom Live Outline

Whether participants choose to participate in the face-to-face classroom, virtual classroom or the On-Demand digital version of the course, the topics are the same. The approaches will vary to suit the learning modality.

1. The Context for Leadership

Consider the balanced approach to leadership – Strategy, Systems, Social and Self
Understand the business context for stronger leadership
Reflect on the results of your leadership assessment (The Active Leadership Profile)
Learn about KUBA – Know, Understand, Believe and Act

2. Introduction to the Active Leadership Model

Learn and Ability and Motivation and the three Leadership Styles
Apply the Active Leadership Model to two case studies
Begin to consider your own team members and complete an assessment of their Ability and Motivation

3. The Power of Communication

Essential communication factors for all people leaders
Assess your own Personal Needs and the impact on others
Assess others’ Personal Needs and identify implications to your leadership style
Ask really good questions and listen actively
Use facts, episodes, and feelings to appeal to others' long-term memory
Assign tasks considering others’ Ability and Motivation and Personal Needs

4. Coaching

Provide the time and attention required for team members to develop their skills in the jobs they do now
Complete a coaching survey by rating the quality and quantity of the coaching you and your team members receive today
Apply the Foundational Principles of Coaching
Assess progress using the same combination of leadership styles as when the work was assigned

5. Provide Feedback

Understand how/why both positive and constructive feedback are important motivators that enhance performance
Use the four-step Feedback Loop to deliver positive or constructive feedback
Apply the Principles of Recognition and Reward
Clearly identify performance gaps and understand how to conduct difficult conversations

6. Making Choices

Make commitments to what you will do next as a leader

7. The Coach's Toolkit

The Active Leadership tools in review

Whether participants choose to participate in the face-to-face classroom, virtual classroom or the On-Demand digital version of the course, the topics are the same. The approaches will vary to suit the learning modality.

1. The Context for Leadership

Consider the balanced approach to leadership – Strategy, Systems, Social and Self
Understand the business context for stronger leadership
Reflect on the results of your leadership assessment (The Active Leadership Profile)
Learn about KUBA – Know, Understand, Believe and Act

2. Introduction to the Active Leadership Model

Learn and Ability and Motivation and the three Leadership Styles
Apply the Active Leadership Model to two case studies
Begin to consider your own team members and complete an assessment of their Ability and Motivation

3. The Power of Communication

Essential communication factors for all people leaders
Assess your own Personal Needs and the impact on others
Assess others’ Personal Needs and identify implications to your leadership style
Ask really good questions and listen actively
Use facts, episodes, and feelings to appeal to others' long-term memory
Assign tasks considering others’ Ability and Motivation and Personal Needs

4. Coaching

Provide the time and attention required for team members to develop their skills in the jobs they do now
Complete a coaching survey by rating the quality and quantity of the coaching you and your team members receive today
Apply the Foundational Principles of Coaching
Assess progress using the same combination of leadership styles as when the work was assigned

5. Provide Feedback

Understand how/why both positive and constructive feedback are important motivators that enhance performance
Use the four-step Feedback Loop to deliver positive or constructive feedback
Apply the Principles of Recognition and Reward
Clearly identify performance gaps and understand how to conduct difficult conversations

6. Making Choices

Make commitments to what you will do next as a leader

7. The Coach's Toolkit

The Active Leadership tools in review

Whether participants choose to participate in the face-to-face classroom, virtual classroom or the On-Demand digital version of the course, the topics are the same. The approaches will vary to suit the learning modality.

1. The Context for Leadership

Consider the balanced approach to leadership – Strategy, Systems, Social and Self
Understand the business context for stronger leadership
Reflect on the results of your leadership assessment (The Active Leadership Profile)
Learn about KUBA – Know, Understand, Believe and Act

2. Introduction to the Active Leadership Model

Learn and Ability and Motivation and the three Leadership Styles
Apply the Active Leadership Model to two case studies
Begin to consider your own team members and complete an assessment of their Ability and Motivation

3. The Power of Communication

Essential communication factors for all people leaders
Assess your own Personal Needs and the impact on others
Assess others’ Personal Needs and identify implications to your leadership style
Ask really good questions and listen actively
Use facts, episodes, and feelings to appeal to others' long-term memory
Assign tasks considering others’ Ability and Motivation and Personal Needs

4. Coaching

Provide the time and attention required for team members to develop their skills in the jobs they do now
Complete a coaching survey by rating the quality and quantity of the coaching you and your team members receive today
Apply the Foundational Principles of Coaching
Assess progress using the same combination of leadership styles as when the work was assigned

5. Provide Feedback

Understand how/why both positive and constructive feedback are important motivators that enhance performance
Use the four-step Feedback Loop to deliver positive or constructive feedback
Apply the Principles of Recognition and Reward
Clearly identify performance gaps and understand how to conduct difficult conversations

6. Making Choices

Make commitments to what you will do next as a leader

7. The Coach's Toolkit

The Active Leadership tools in review

Pre-work is required for this class, including two assessments:

Active Leadership Profile (self and others assessment)
Personal Needs Assessment (self assessment)

A three week timeline is necessary to complete the pre-work and assessments prior to attending class.

IT Managers, IT Professionals and Business Managers with team members or charged with leading teams.

This course qualifies you for the following PMI® Professional Development Units (PDUs):

Classroom Live and Virtual Classroom Live

Leadership = 11
Strategic and Business Management = 10

Total = 21

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Topics

Brands

Topics

Brands

Active Leadership for IT Professionals

Course Overview

Schedule

What You'll Learn

Outline

Classroom Live Outline

Prerequisites

Who Should Attend

PDUs

Classroom Live and Virtual Classroom Live

Follow-On Courses

Course Delivery