Resource Library

While there are differences between the IP Multicast configuration in the IOS and the Nexus OS, the Protocol Independent Multicast (PIM) protocol remains fundamentally the same. If you feel comfortable configuring Multicast in the IOS, you should be able to acclimate fairly easily to the changes in the Nexus OS.

This e-book details the six steps along the learner’s journey. People are the heart of any organization and success can only be achieved when you develop the people who orchestrate technology and business processes. Learn how to identify and close skills gaps, select a training provider, evaluate success, and more.

Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support the best practices found in the Information Technology Infrastructure Library (ITIL®) and the Microsoft Operations Framework (MOF). Service Manager also has built-in processes for Incident and Problem management, Change and Configuration management as well as Asset Lifecycle Management.

The Microsoft Assessment and Planning (MAP) Toolkit is an free inventory, assessment, and reporting tool from that helps you assess your current IT infrastructure and determine the right Microsoft technologies for your IT needs.

In this paper, we explore the basic usage of PowerShell in the pursuit of automating the management of Hyper-V deployments. This paper is targeted to IT professionals who have been "GUI-bound" to their management interfaces and have been working with or are embarking on the journey of Hyper-V administration. We'll explore the usage of Hyper-V specific cmdlets with the intent of ultimately being able to include multiple cmdlets in a "script" to allow for pushing one button and accomplishing the combined actions of many multiple mouse clicks in the GUI. No more repetitive tasks!

Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. SmartCloud Control Desk is an Information Technology Infrastructure Library (ITIL®)-compliant software that is accessible through mobile devices and integrates with social media and development tools. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.

Cloud forensics involves exploring issues a company and its forensic examiner may face when suffering a breach of company information in the cloud. If they need to collect information from the cloud to determine what happened, to determine what was lost or compromised, for remediation, for civil litigation, or for some other action, what issues will they face? And, how can they collect the data? Although this white paper discusses many legal issues, this is not a legal "how-to" article. The purpose is to provide some insight into cloud forensics.

Learning how to program and develop for the Hadoop platform can lead to lucrative new career opportunities in Big Data. But like the problems it solves, the Hadoop framework can be quite complex and challenging. Join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. Building a strong foundation, leveraging online resources, and focusing on the basics with professional training can help neophytes across the Hadoop finish line.

Gain access to this hands-on lab and learn to use NMAP, an open-source port-scan tool, for networking discovery, vulnerability scanning and security risk detection.

Using ITIL can improve your IT service levels, customer service ratings, business productivity and reduce operating costs, but getting started can be overwhelming. Gain the understanding you need to adopt and adapt ITIL with instructions and tips for important steps such as internal employee communications, determining potential pain points and methods for evaluating your existing processes.

Network Functions Virtualization (NFV) is gaining momentum along with Software-Defined Networking (SDN). This paper examines the history of NFV and explores the prospects for networking to gradually evolve from a hardware-centric approach to a software-driven model. It concludes with an examination of future market implications and how NFV can help organizations to achieve their goals.

The first big push toward implementation of IPv6 was mobile devices. Now, one of the driving forces is the Internet of Things. As the name implies, this means everything, including machine to machine communication (M2M).

As with the adoption of any new technology, the move from IP version 4 to IP version 6 will take a number of years to complete. During that transition phase, various mechanisms will be necessary to continue support of the older protocol as the newer gains widespread momentum. In addition, there has been some evolution even within the availability of these mechanisms, some of which have already passed from general use into deprecated status. Network engineering professionals already proficient in the use of IPv6, as well as the available coexistence mechanisms, will undoubtedly stay in high demand throughout this process.

In 1998, the Internet Engineering Task Force (IETF) released RFC 2460, outlining the technical specifications of IPv6, which addressed the shortcomings of the aging IPv4 protocol. As with any evolution of technology, new elements exist in the protocol that may seem strange and unfamiliar. This certainly includes address representation, space, and so forth, but also includes a number of different types of addresses as well. A subset of these new addressing types has corresponding types in IPv4, but many will seem significantly different. The purpose of this white paper is to examine addressing classifications in detail and outline their functions within the context of the protocol.

Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome, including: Negotiation Communications, Constructive Questioning, Communication Obstacles (and overcoming those obstacles), Challenging Negotiation Situations and "Traps," and, finally, completing Successful Negotiations, a.k.a. "Getting to Yes"

Database Management Systems (DBMS) have been monolithic structures with their own dedicated hardware, storage arrays, and consoles. Amazon Web Services (AWS) realized that while each company can use unique methods of collecting and using data, the actual processes of building the management infrastructure are almost always the same. AWS remedies DBMS problems with its Amazon Relational Database Service (Amazon RDS).

AWS has introduced Auto Scaling so that you can take advantage of cloud computing without having to incur the costs of adding more personnel or building your own software. You can use Auto Scaling to scale for high availability, to meet increasing system demand, or to control costs by eliminating unneeded capacity. You can also use Auto Scaling to quickly deploy software for massive systems, using testable, scriptable processes to minimize risk and cost of deployment.

Discover how the enhanced performance and reliability of Amazon Aurora will help AWS customers reduce performance bottlenecks in their applications. The relatively low cost of Aurora will tempt many customers to migrate workloads to this implementation of RDS.

Effective requirements collection at the outset of the project is the key step that will ensure that the project manager can deliver what is actually expected. In this respect, the business analyst must become a key ally and advisor to the project manager. Most project managers are not trained business analysts, so taking advantage of the skill set that a business analyst can offer can greatly enhance the possibility of project success.

Cisco provides a wide array of connectivity and isolation tools within the datacenter. This white paper addresses Virtual Routing and Forwarding (VRF), which is a Layer 3 isolation mechanism for routing protocols.

One of the most significant new features in Microsoft Windows Server 2012 is the Hyper-V Replica (HVR) capability. Whether you are considering this for your own organization or just prepping for your Windows Server 2012 MCSA, this white paper presents the essentials of deploying this disaster recovery feature.

Times are changing. Attacks are becoming much more sophisticated and hackers are exploiting human vulnerabilities to gain access to enterprise networks and private information. Employees and end users want to help protect your company's sensitive data, we just need to motivate them as to why they should care. By educating your employees on security best practices and current human vulnerabilities, you can take a step forward to ensuring you're not a part of the many organizations that are breached.

In the face of increasing skills gaps and the demands that digital transformation is placing on organizations, skilled IT works are a must. This white paper explains how Global Knowledge can help your organization build a more engaged, highly skilled workforce through IT training. It presents the findings of recent surveys, completed by more than 3,200 Global Knowledge students that have attended training within the past eight months. Learn the top benefits that organizations receive from training their employees, the expected productivity gain and much more

Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.

SOA is all about architecture-after all, it's right there in the acronym-yet most organizations think it is about turning existing software components into web services. When you adopt SOA, remember that it is all about design and governing that design. It's about how you design your service interfaces, your services, your data model, and your business processes. It's about how you keep track of your services, how you control the design, definition, deployment, and distribution of your services and their artifacts, how you define a service contract and service level agreement for your service consumers, how to secure your services, and how to react when things go wrong with them.

Often we let personal biases and other intuitive mental forces push us towards quick decisions. In contrast, good decision makers make the effort to really analyze issues. Instead learn how to become a critical thinker by separating facts from assumptions to make consistent, high-quality decisions.

In any operational data center, it is critical to have the highest degree of visibility on network traffic for operations and application troubleshooting.

Measurements and metrics provide a view into every aspect of an organization. From resource availability to necessary improvements, measurements are the key to successfully understanding how your organization is performing. This paper will give you guidance on why measuring is important, how to get started, what types of metrics are available, what should be measured, and how to go about initiating improvements.

In any operational data network, the two high-level outcome possibilities are connectivity and isolation. If every device can connect to every other device by enabling full connectivity, networking is relatively easy to create, but inherently unsecure. If a network fully isolates all forms of traffic, it is unusable.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.

Good global project managers develop their own competencies, and those of their team members. We can use technology to bridge distance, but also focus on the human aspects of culture, work habits, management style, English as a mandated language, communication, and uncertainty. Perform a self-assessment and assess your team members, then look for on-the-job and other improvement opportunities. A good way to learn more about how to overcome these challenges is to become involved in the international community.

This Certification Prep Guide provides an overview of the current Multicloud Infrastructure certification offered by Nutanix and offers helpful tips that you can use when preparing for your certification exam

ITIL is the preeminent framework for managing IT service delivery around the world. ITIL 4 defines a Service Value System that prescribes specific practices and activities during the design, development, delivery, and support of IT services.

CISA is now one of the most sought-after and highest-paying IT certifications

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

Take your VMware vSphere training to the next level—set up your own training lab environment. This paper is broken down into three major sections: the hardware required, the VMware Workstation configuration, and installing vSphere and vCenter (vC).

As far as modern architectures go, there are few more complicated than an IoT pipeline. You’ve got to consider an ingestion layer (typically streaming) that may undergo manic load. You’ve got to think of data tagging, storage (probably across multiple engines), archival and access—both internal and external. And all of it has to scale like crazy, be as cost effective as possible, and use automation wherever it can. Oh, and your boss needs the IoT pipeline built by tomorrow. Short timelines? Tight budget? Unrealistic expectations? Unfortunately, these asks are realities for many cloud professionals. AWS knows this and is here to help.  

Digital transformation has bred equal parts innovation and risk. And it’s not just the IT department that’s been disrupted—technology is now the most critical risk factor for the entire organization.

This Certification Prep Guide provides an overview of the Microsoft Azure Fundamentals certification and offers helpful tips that you can use when preparing for your certification exam. 

This Certification Prep Guide provides an overview of the Microsoft Azure Solutions Architect Expert certification and offers helpful tips that you can use when preparing for your certification exam.