Resource Library

Structuring techniques are the foundation of decision making. They are to decision making what blueprints are to construction. There are a number of techniques that will quickly and easily improve the analysis of virtually any problem. This paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.  

Linking business analysis skills with the methods of The Open Group’s Architecture Framework, TOGAF®, facilitates stronger IT results that drive business value.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.

If you want to stay relevant as an IT professional, you have two choices: evolve your current skills or make a big change.

We spoke with Doug Cutting about his role with Cloudera and learned more about Big Data, training options for IT professionals interested in Big Data, and how Cloudera compares to Red Hat.

To help you stay ahead of the game, here are ten IT skills that are on the brink of extinction.

This article addresses non-technical skills you need to do to be a success in IT.

General character attributes every IT pro should have and on the things that every IT pro should know or do.

The Global Knowledge IT Skills and Salary Report is a window into the inner workings of IT departments, revealing insights and opinions held by professionals around the world. For 10 years, we have surveyed over 120,000 men and women in IT about the state of the industry. With a decade of data at our fingertips, we analyzed 10 years’ worth of reports and noticed four major trending areas: certifications, salaries, cloud computing and cybersecurity. 

For 10 years, Global Knowledge has surveyed IT professionals and published the findings in our annual IT Skills and Salary Report. With topics ranging from top-paying certifications to most in-demand skills, our reports have consistently provided a deep examination of the attitudes and opinions held by IT professionals around the globe. With a decade of reporting at our fingertips, we decided it was an appropriate time to dissect the views of those making the decisions in the tech industry. What are their biggest challenges? How have their training opinions changed over time? How do their actions affect staff?

Google Cloud Platform (GCP) is Google’s public cloud offering comparable to Amazon Web Services and Microsoft Azure. The difference is that GCP is built upon Google's massive, cutting-edge infrastructure that handles the traffic and workload of all Google users. There is a wide range of services available in GCP ranging from Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) to completely managed Software-as-a-Service (SaaS). We will discuss the available infrastructure components and how they provide a powerful and flexible foundation on which to build your applications.

Whether you are operating a home system, overseeing a small startup, or performing security governance for an enterprise, everyone can benefit from paying attention to security. This white paper provides a list of 10 security tools and tests that will help you check out suspicious issues and keep ahead of new risks and threats.

The profusion of email we receive every day is often blamed as our biggest productivity thief. Learn how Microsoft Outlook can help you manage not only your inbox, but your entire day. Watch this webinar and learn: Automating tasks Creating rules to manage your inbox Conditional Formatting Other tips and tricks to help you take control of your day Stop letting email manage your day and learn to take control with Microsoft Outlook. Take your first step and watch this webinar today! Outlook Training to Grow your Skills View our complete curriculum of 1-day hands-on Outlook courses on versions 2010, 2013 and 2016. Learn to benefit from all that Outlook can offer with our introductory and advanced level courses.

It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

Driven by recent increases in cryptocurrency values, Cryptojacking is poised to be the center of conversation in 2018. It’s one of the latest innovations in hacking in which a victim’s computer is enlisted to mine cryptocurrency. Unlike ransomware, this attack steals processor cycles in an attempt to mine Monero and other currencies, typically without the user’s knowledge or consent. Watch this timely 1-hour webinar where we will discuss – A quick overview of cryptocurrencies. A walk-through of a typical attack. The economics of the attackers. Possible mitigation strategies to keep you and your organization safe. With miners trying to take advantage of the rising cryptocurrency industry, join us as we investigate this cyber-crime and learn how you can protect yourself and your organization. View our complete Cybersecurity curriculum for courses that help you build fundamental to advanced cybersecurity techniques, prepare for top industry-recognized certifications or master product-specific skills.

Yes, there’s big money in AWS Certification, which tends to outpace other cloud certification salaries, but there’s more to the cloud than dollars and cents.

Consider how many financial transactions are performed on the Internet everyday. Protecting all this data is of upmost importance. Cryptography can be defined as the process of concealing the contents of a message from all except those who know the key. Cryptography can be used for many purposes, but there are two types of cryptographic algorithms you need to understand, symmetric and asymmetric. Symmetric uses a single key, whereas asymmetric uses two keys. What else is required to have a good understanding of cryptography? It’s important to start with an understanding of how cryptography relates to the basic foundations of security: authentication, integrity, confidentiality, and non-repudiation.

Google takes security to a whole new level thanks to their years of experience as one of the most popular targets on the internet for would-be hackers and denial of service bots. This led Google to build a sophisticated security infrastructure the likes of which few companies or organizations can claim. Google approaches security holistically and involves everything from the physical data centers, to the data pipelines between them, down to the training of each employee that is responsible for managing the infrastructure.

In the digital age, people and intellectual property have supplanted physical assets as the most important criteria for determining the value of an organization. It is the employees who develop the next big product or improve the practices, processes, services and internal culture that add significant value to an organization.

Despite a growing awareness and preparation for distributed denial-of-service (DDoS) attacks, the overall arc of DDoS attacks is not weakening, but actually gaining more attention from the companies and personnel who have experienced these threats first-hand.

As far as modern architectures go, there are few more complicated than an IoT pipeline. You’ve got to consider an ingestion layer (typically streaming) that may undergo manic load. You’ve got to think of data tagging, storage (probably across multiple engines), archival and access—both internal and external. And all of it has to scale like crazy, be as cost effective as possible, and use automation wherever it can. Oh, and your boss needs the IoT pipeline built by tomorrow. Short timelines? Tight budget? Unrealistic expectations? Unfortunately, these asks are realities for many cloud professionals. AWS knows this and is here to help.  

Have you been afraid to implement PowerShell in your environment because of security fears? The reality of PowerShell security doesn’t always match the perception. When compared to other scripting languages, PowerShell is actually more secure by default.

A firewall is a security tool which may be a hardware or software solution that is used to filter network traffic. Understand the basic functionality of a firewall where traffic is blocked or allowed to enter the network.

An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Understand how an incident response team prepares, plans, and responds to a security breach.

The goal of risk management is to reduce risk down to an acceptable or tolerable level. Understand countermeasures, safeguards, and security controls that can be selected to eliminate or reduce risk.

Networks are under attack as hackers try to access systems to compromise or steal sensitive data and information. Understand the threats posed by malware, ransomware and social engineering.

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

Understand how password length and complexity can make your passwords easy to guess or virtually impossible to bypass.

A mobile phone is just like a small computer, that can be hacked.  Learn basic mobile phone security practices to lock down this potential entry point to your corporate systems.

This video focuses on the roles and responsibilities of cybersecurity architecture and policy job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of cybersecurity data loss prevention engineers at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of governance, risk, and compliance job functions at successful cybersecurity organizations.  

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

This video focuses on the roles and responsibilities of identity and access management job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of incident response and forensic analysis job functions at successful cybersecurity organizations. 

This video focuses on the roles and responsibilities of secure devops and devsecops job functions at successful cybersecurity organizations. 

In this one-hour webinar, AWS consultant and instructor Ryan Dymek, will discuss how to optimize your AWS architecture design.

This video focuses on the roles and responsibilities of penetration testing job functions at successful cybersecurity organizations.  

This video focuses on the roles and responsibilities of secure software development job functions at successful cybersecurity organizations.