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As organizations struggle to balance budgets and prioritize training, skills gaps are growing—75% of North American decision-makers report existing skills shortages. And the impacts are potentially disastrous. With so much on the line, initial and ongoing training are instrumental to project and organizational success.
ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.
The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.
ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4.
For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.
Being able to play both roles of a project manager (PM) and a business analyst (BA) is a great skillset to have. Learn how to ensure your team gets what it needs in these two key roles so that you all can deliver successfully.
It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.
This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.
If you want to stay relevant as an IT professional, you have two choices: evolve your current skills or make a big change.
As organizations embark on agile initiatives, business analysts can serve a critical role in ensuring the success of those initiatives. This one-hour webinar will explore why business analysts embody core values and skills to thrive in an agile world. In this one-hour webinar, you will learn: Common myths about agile and business analysis, Agile roles for business analysts, BA skills for succeeding in an agile world, and Maximizing value – at the core of the BA role