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What Can Excel Do for You?

Webinar – Recorded | Jan. 23, 2019

Microsoft’s Excel program is a staple in many business environments, but very few people take full advantage of this tool. This webinar is a great opportunity to introduce yourself to formulas, data validation, pivot tables, and power query.  

Manage Your Time and Team with Microsoft Teams

Webinar – Recorded | Nov. 28, 2018

Watch this recorded webinar to learn about Microsoft Teams. Our industry expert will show you what Microsoft Teams can do for your team and how it can help you manage your time more effectively. In this 45 minute webinar, you will see what Microsoft Teams can offer you and your organization and how you can use it.  

A Complete Guide: How to Become an AWS Certified Architect

White Paper | Aug. 21, 2018

This Certification Prep Guide provides an overview of the current AWS Certified Solutions Architect – Associate certification and offers helpful tips that you can use when preparing for your AWS Architect certification exam.

A Complete Guide: How to Become an AWS Certified SysOps Administrator

White Paper | Aug. 21, 2018

This Certification Prep Guide provides an overview of the current AWS SysOps Administrator certification and offers helpful tips that you can use when preparing for your AWS SysOps Administrator certification exam.

How Secure is PowerShell?

Article | Aug. 20, 2018

Have you been afraid to implement PowerShell in your environment because of security fears? The reality of PowerShell security doesn’t always match the perception. When compared to other scripting languages, PowerShell is actually more secure by default.

Six Tips for Passing a Microsoft Certification Exam (from Someone Who Hates Taking Tests)

Article | July 17, 2018

Prepping for a Microsoft certification exam? Global Knowledge's own Tracy Wallace has you covered with these six tips for passing any Microsoft exam.

Cisco Unified Collaboration Solutions Infrastructure Overview

White Paper | Sep. 25, 2015

The Cisco Unified Collaboration solutions offer anytime, anywhere access for organizations who need instant access to clients, vendors and remote employees. Cisco products enable authorized external users to connect to corporate resources, create different user groups and manage large scale deployments. Learn how Cisco Unified Collaboration infrastructure products can help you provide everything from call control which provides signaling and dial plan support to the expressway series providing firewall traversal for external access.

Cisco Collaboration Endpoints

White Paper | Sep. 17, 2015

Your clients, vendors and workforce don't always operate in the same building, state or country. Cisco Collaboration Endpoint products make communicating with your counterparts across town or on the other side of the world easy. This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.

Collaboration Systems Release 10.6 Features Overview

White Paper | June 19, 2015

Cisco Collaboration Systems Release (CSR) 10.6, along with CUCM 10.5(2), enhances the user and administrator experiences and interactions. In many cases, a change to one product may necessitate changes to other products. For example, where the deployment options for video conference control changed to place all control behind the Telepresence Conductor, Cisco Prime Collaboration management tools had to be updated to reflect this new deployment approach. As new endpoints are added, CUCM and Prime Collaboration both needed to be updated to reflect the new endpoints.

Cisco Collaboration Certifications Overview

White Paper | June 09, 2015

On February 17, 2015, Cisco announced changes to the existing voice and video certifications and detailed the new collaboration certification portfolio. This white paper provides an overview of the changes to Cisco certifications with respect to voice and video, outlining dates, and deadlines that may affect your certification process.