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Why Pentesting is Vital to the Modern DoD Workforce

Webinar – Recorded | Feb. 26, 2019

Watch this recorded webinar as CompTIA’s chief technology evangelist and Global Knowledge’s federal sales director discuss how pentesting has morphed.

Where Does Business Analysis Fit into TOGAF?

Webinar – Recorded | May 08, 2014

The Open Group Architectural Framework (TOGAF) provides a structure for describing all transformational work within an enterprise. While TOGAF focuses on the role of an enterprise's architects, it also very much addresses the space in which business analysts (BAs) play. This can lead to role confusion, blurred deliverables, and duplicate work. In this one-hour webinar, business analysis expert and Global Knowledge instructor Adam McClellan will focus on those parts of TOGAF in which the business analyst is typically the most active, and he will outline how the analyst's work contributes to the broader architecture. He will also provide perspective for architects who work with BAs and for BAs interested in the architecture disciplines.

Top 10 Traits of Successful IT Pros

Article | Oct. 11, 2017

General character attributes every IT pro should have and on the things that every IT pro should know or do.

The Human Side of Communication in the Digital Age

Webinar – Recorded | Oct. 15, 2014

Communication in our work and personal life has been dramatically transformed, not only by technology, but also by new practices and habits. At the same time, numerous studies show that communication is one of the top critical skills required to be successful. In fact, because of the way organizations and jobs are evolving, the importance of communication keeps increasing for professionals and leaders. This hour-long complimentary webinar is not about how to maximize your LinkedIn contacts or attract more Twitter followers. Jocelyn Bérard is a psychologist specializing in human performance and will share innovative ways to influence others through communication. He will also help you raise your knowledge and awareness about your personality traits and personal characteristics, how they impact communication and how to use them effectively.The digital age is here and you can't control it. But you can certainly improve and better use the human side of your communication.

Powerful and Creative Change Communications Strategies that Work

Webinar – Recorded | Dec. 03, 2015

The Toronto Chapter of the Association of Change Management Professionals (ACMP), in partnership with Global Knowledge, welcomes Kelly Norgate to share information about her success in leading change with powerful change communication strategies. In this hour-long webinar, Norgate will examine the link between creative change communication solutions and great corporate culture. You will learn practical change communications strategies and tactics that generate the energy and commitment required to get employees on board with transformational change. Take your next change communication plan from good – to great.

How to Deal with Six Types of Difficult Coworkers

White Paper | May 30, 2017

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

Get Your Best Practices in Order: ITSM and Your Organization

Webinar – Recorded | June 24, 2014

Nasser El-Batal will walk you through the most useful, recognized, and mandated ITSM best practices in the industry: TOGAF, COBIT and ITIL®. He will highlight the benefits of integrating them into a single implementation program to avoid project disaster. Discussions are focused on "Getting Your House in Order" and how to establish your own organization-specific business transformation program, while increasing your organization maturity.

Everything You Need to Know About the CISSP Exam Changes

Article | March 20, 2019

The CISSP (Certified Information System Security Practitioner) certification exam update in 2018 included a modest revision of the topics and a significant change to the testing process. Preparing for the CISSP exam has become more challenging. Here's everything you need to know about the changes.

Enhancing the Value of ITIL® and TOGAF®

Webinar – Recorded | Aug. 29, 2013

Traditionally, ITIL and TOGAF professionals have been part of different teams within an organization. Due to the ongoing alignment of business and IT, these professionals now often find themselves on the same team. Because of this crossover, there is a growing trend towards organization of work based on multiple best practice models. 

Communicate, Communicate, Communicate

White Paper | Aug. 27, 2013

Accelerating Leadership Development provides a proven model to develop high-potential employees to 1) assume critical roles, and 2) develop competencies, intellectual and knowledge capital. The book offers practical and rigorous tools and practices that enable organizations to identify and develop high-potential individuals, follow-up procedures to ensure activities are executed and results are captured; and leadership best practices to assure that leaders are functioning at a high level. The benchmarks of success are a pipeline of ready leaders, high-potential engagement and retention, and the development of intellectual capital.