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Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.
In the world of corporate technology training, blended or hybrid learning is a recent introduction. While a few learning providers have launched offerings, only Global Knowledge has implemented a solution—Blended Live—that utilizes the true potential of a blended learning delivery model.
ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.
The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.
ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4.
In this informative webinar, participants will learn about Global Knowledge's approach to blended learning, Blended Live, and explore the benefits of this challenge-based, flipped classroom model.
This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.
Data center return on investment – which is measured by time to cost savings, time to revenue, time to break even, etc. – has proven more elusive than expected. But that doesn’t mean it isn’t attainable. To understand the genesis of the bad and ugly parts of data center ROI, we need to recognize the good parts and appreciate why so many companies are putting their faith in new and unfamiliar technologies.
Every second of every day, data is being sent and received. Billions of data packets are processed by your company’s network every day. In fact, you received dozens of packets just to read this article, but the vast majority of us have no idea how this works. People have no clue as to what goes on behind the scenes to ensure data actually gets to the right device.
In 2013, Cisco released their Software Defined Networking (SDN) solution for the data center known as Cisco Application Centric Infrastructure (ACI). For many years, the networking industry has been asking for an approach to configuring networking devices more efficiently than having to individually configure each and every router and switch.