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Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.
Managers are in dire need of cybersecurity professionals with specific skills. If you’re looking to advance your career, or transfer into the cyber field, now is the time to get certified.
For organizations with the willingness to get in shape and regain their corporate vitality, combining and aligning best practice frameworks is a sure way to achieve that goal. Admittedly, it takes work. Combining ITIL® 4 and project management should be high on your list.
Learn about all of your options before choosing the path that works for our organization. Here we look at three of the common metrics questions and how ITIL® offers a balanced view for solving them.
As cybersecurity threats continue to be a top concern facing organizations today, the Information Technology (IT) Governance team must stay abreast in assuring that the organization is protected. The IT Governance team must continually evaluate the risks to the organization and put in place Processes, Procedures and Technologies to protect the assets of the organization.
Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.
ITIL is one of the most sought-after certifications among IT professionals—nearly one in five is ITIL-certified. Find out how ITIL students apply what they learned to their job.
ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.
The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.
ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4.