Case Studies

Worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training

Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.

Needed training specific to the responsibilities for foundational project management training and training to help build camaraderie among project managers and engagement managers.

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes