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The main reason for Python’s explosive growth is that it’s very easy to learn, use, and deploy, and in this 45-minute webinar, we’ll take a high level look at Python’s syntax, and explore some of the other reasons for Python’s ubiquity, including its very active and evangelical user community, and the availability of a huge collection of add-ons and libraries, including hundreds for data science and machine learning. Join Skillsoft as we focus on the role that Python can play in almost every area of your business, including as a productivity tool for employees and domains that you might not necessarily associate with a programming function. Watch Now

To stay competitive in the industry, your employers and clients rely on you to stay ahead of the tech curve. Maybe they look to you when they evaluate a move to the cloud, or maybe they bring you a problem and point to an existing tech stack for solutions you may or may not be able to create. Whatever the scenario, you can be sure that the skills you bring to the table are critical on many levels. We will take a look at the cybersecurity Architect Expert certification track. This is the first expert-level certification in Microsoft’s Security, Compliance, and Identity portfolio. This certification will focus on designing elements of a cybersecurity architecture and evaluating the tradeoffs between different solutions.   Watch Now

Whether you’re a business user, administrator, or embarking on your technical career, this certification provides an opportunity to prove yourself as a cloud evangelist. In addition to validating your knowledge of Microsoft 365 capabilities, earning this certification makes it clear to your organization that you understand the benefits of adopting cloud services, the basics of a Software as a Service (SaaS) cloud model, and the value of implementing Microsoft 365 cloud services. Join Skillsoft in the third of our Transformative Tech Microsoft Certification series, where we demonstrate foundational-level knowledge of cloud services, such as standard practices, considerations, and benefits. Watch Now

Join Skillsoft, as part of our Transformative Tech series, as we demonstrate how we can educate your organization to foster a culture of cybersecurity and unify all employees to manage risk and encourage agility and vigilance.   Watch Now

If you enjoy analyzing data and using Power BI to discover and unlock data insights, this could be the ideal certification for you – especially if you use those insights to provide easy-to-understand data visualizations that can help drive the success of your team and organization. Join Skillsoft in the second of our Transformative Tech Microsoft Certification series, where we leverage our expert knowledge in Microsoft Power BI to inform you on the potential benefits for your business when utilizing Power BI. In this webinar you will learn: Watch Now

Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk. Skillsoft has the solution with ITIL. The Foundation, Advanced, and Extension Modules will provide knowledge and training so that you can proactively build and manage a blueprint for IT. This will enable you to effectively address real-world issues that impact your service organizations and their individual contributors alike.   Watch Now

Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 11 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.

“Traceroute” is a utility that’s commonly used when troubleshooting IP networks, but many network managers at the CCNA level and beyond aren’t really sure how it works or what you can do with it. One reason for this might be that, unlike most things in the IP world, there are no standards documents describing how “Traceroute” functions. Thus the implementations are vendor-specific, and not even the utilities’ names are standardized. With Cisco IOS and Unix, it’s called “traceroute”, in the Microsoft world, it’s “tracert”, and other operating systems have similar utilities, such as “tracepath” for Linux.

Kirsten Lora, Global Knowledge Senior Product Director, discusses the benefits of our IT Project Management course.

It’s been about 10 years since public cloud offerings like AWS opened up the world of big data analytics. This post examines the top five most useful architectures used for big data stacks to learn the sweet spots of each.

VMware announced Horizon 7 in February and subsequently released the software updates. Horizon 7 provides a more streamlined, high-performance virtual desktop and application experience. New updates include features such as Instant Clones, Smart Policies, Blast Extreme and greater scalability with Cloud Pod Architecture. Let’s dig into the seven key features that Horizon 7 brings!

Dynamic Access Control (DAC) in Windows Server 2012 lets you manage access to documents in ways that go beyond classic NTFS (New Technology File System) permissions. For example, if you want to allow a set of users in an office across the country or across the globe read-only access to files relating to the Wind Turbine Project, DAC can do the job.

The Internet is not a safe place. We see that more than ever with the security breaches of businesses and individuals in the news on a daily basis. As Internet citizens, we need to take our protection into our own hands, as obviously most online services are not doing their best to protect us.

Many employees are not as well-versed in their company’s security policy as they should be. This may result in workers performing tasks that might seem innocent or benign on the surface, but which actually put the organization at risk of a security breach. Understanding what you are doing (as an employee) or what your users are doing (as a boss or manager), can help you work toward a viable resolution to these situations. In most cases, user behavior changes as well as implementation of new technological solutions can curb exposure to risk and increase security policy compliance.

Dell SonicWALL's CSSA (Certified SonicWALL Security Administrator) exam is an open book, online certification exam that certifies a student’s understanding of the SonicOS Unified Threat Management (UTM) operating system. The exam tests a student’s network security knowledge, and their ability to use the GUI menu structure for configuration of standard network security scenarios.

In many of today’s enterprise data warehouses and decision support teams, data scientists and data visualization specialists have reached near rock star status. This is in large part due to their ability to produce unique, clever and insightful perspectives with company information. These analytical gems often bypass obstacles to explain complex business data. This line of work is both an art and a science, and is generally most effective when the right blend of business intelligence tools are in place.

Microsoft SQL Server has evolved over the years as a scalable, robust database management system and is now competing in the VLDB (Very Large Database) space with Oracle and IBM. The market share for the product continues to grow, based on total cost of ownership and ease of use. This white paper outlines some of the important fundamentals of Microsoft SQL Server 2008 that every DBA should know.

Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.

A range of factors can influence the data center you choose. You should consider all of the factors listed in this white paper before deciding where to place your servers.

With the growth of bring your own device (BYOD) and mobility, users are increasingly asking for computing anywhere from any device at any time. Users now expect productivity on the go with a desktop that can be freely accessed and secure. We're no longer a society that sits at a desk to be productive. The VMware Horizon Suite allows the datacenter administrators to satisfy the accelerated mobility needs of the workforce while still maintaining an IT solution that is easily managed and secure.

Managers are in dire need of cybersecurity professionals with specific skills. If you’re looking to advance your career, or transfer into the cyber field, now is the time to get certified.

If you’re looking to fortify your cloud expertise, there are a number of certifications to consider. We have compiled 10 cloud certifications that are sure to positively affect your career. 

As organizations look to do more with fewer resources and better leverage scarce knowledge across their entire organization, they have found that the traditional hierarchical management structure no longer meets the needs of the business. Enterprises have turned to the matrix organizational structure for increased flow of information across departments and greater flexibility and responsiveness.

Learn about the most important and surprising findings from the Global Knowledge 2017 IT Skills and Salary Report. Topics discussed include top salaries, skills gaps, workloads and certifications.

Global Knowledge is your partner when deciding which learning solution is the best fit for you and your organization, supporting your team throughout the process. Talk with us now to learn what you should consider when evaluating solutions.

Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

Discover the top 5 highest-paying and popular Cisco certifications from the IT Skills and Salary Report. Learn how to get certified and unlock IT career opportunities.

IT professionals benefit from gaining skills in data analysis, cybersecurity, cloud computing, virtualization and hyperconvergence, and mobile app development.

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Understanding the differences between the two addresses begins with developing an understanding of the following terms.

General character attributes every IT pro should have and on the things that every IT pro should know or do.

You might already know what cloud computing is, and you might already be implementing it into your business, but are you able to have a conversation about it? The lingo surrounding this newer technology can be a bit, well, cloudy. Here are just some of the terms we keep hearing as cloud computing spreads from organization to organization.

These technology job roles are proven to be essential during a crisis as enterprises scramble to change strategies and meet goals. The skills demonstrated by IT professionals in these 10 positions can make the difference between business success and failure, especially during a recession.

Microsoft Lync Server 2013 requires a proactive approach during deployment. This white paper provides valuable recommendations as well as the technical links that help you avoid common mistakes during a Microsoft Lync Server 2013 deployment.

Rather than looking back over the past year, organizations and individuals need to start assessing cybersecurity threats that lie ahead in the New Year. While there is always the chance for a new threat or risk to be unearthed this year, often the risks of the New Year are predicable from the trends of attacks from the previous year. However, other factors need to be considered as well, including new technologies, new software and applications, mobility, etc. Here are my predictions of the areas to watch for new security threats. When it comes to cybersecurity, we have a lot to look out for, take precautions against and be paranoid about.

System Administrators, or SysAdmins, are the “installation specialists,” “configuration specialists” and “fixers” in IT. If you’ve ever seen Pulp Fiction, SysAdmins are like Winston Wolfe — their job is to solve problems.

IT is a very fast changing industry – what is hot today may be a tiny niche market in only a few years and lesser known things may turn out to be huge trends. That having been said, there are many certifications that will be around for a long time. However, this does not imply that recertification and/or continuing education credits are not required to maintain certification. Predicting the future is always challenging, including in IT, but these certifications are good bets.

It doesn't take pure imagination to realize that when it comes to your career, inspiration may come from the least likely of places. It also doesn't seem possible that four decades ago "Willy Wonka and the Chocolate Factory" hit the silver screen. Growing up, it was one of the few movies I always made sure to watch whenever it was on TV. I'm sure I wasn't alone.

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

Part of IBM's new training approach includes a carefully selected group of four Global Training Providers. Tom Rosamilia explains the detailed process and criteria IBM used to select the four Global Training Providers, including worldwide reach and innovation in delivery methods. These IBM Global Training Providers are experts in skills education and will help IBM meet our goal of providing clients the right skill set to quickly and efficiently leverage the full power of IBM solutions.

Does an IT certification guarantee you a ticket to a $100,000 job? Not anymore! Are IT certifications a thing of the past? Not even close. But, the certification landscape is definitely changing - and it's changing rapidly. Organizations are empowered with more technology options than ever before, vendors are changing their products to address the need for cloud-based services, and open-source technology is becoming mainstream. In this hour- long session, we will review the current certification landscape and answer questions.

Ask yourself these four questions and you'll pick the best course for your needs.

This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification and tips for passing the exam.

Amazon Web Services (AWS) offers increased agility, developer productivity, pay-as-you-go pricing and overall cost savings. But you might wonder where to start, what pitfalls exist and how can you avoid them? How can you best save time and money? Learn what you need to know and where to start before launching an AWS-hosted service.

I recently came across an opportunity to use a relatively new feature in Cisco Unified Communications Manager (CUCM). Suppose you are the telecom administrator at a community hospital. During business hours, the Facilities Department is staffed and team members simpl...

Digital transformation means different things to different people. One fact they all agree on is that the capability needed to manage this new paradigm will lead to new ways of working, new skills, new technology and embracing more collaborative ways of co-creating value. That challenge has been the driving force for the latest iteration of ITIL®.

Projects are often complex, made up of a large number of moving pieces and bring numerous challenges. But, by using the three key steps mentioned in this white paper during your project planning and execution phases, your ability to achieve success is greatly enhanced. The steps enable you to identify stakeholders, manage requirements and set a course for achievable expectations.

A major challenge of problem determination is dealing with unanticipated problems. It is much like detective work: finding clues, making educated guesses, verifying suspicions, and other considerations. An ideal strategy for problem prevention is to monitor the system regularly. Use the strategies outlined in this paper to minimize downtime and detective work so you can maximize performance.

Each year as the data from the Global Knowledge IT Skills and Salary Survey is put through the analysis process, certain trends become clearer. One of those is the prevalence of IT professionals who pursue certifications across multiple categories.

National Cybersecurity Awareness Month has grown into a global effort, with both individuals and organizations taking part — and for good reason.

One command that had a fairly long history first with the PIX Firewall and now the ASA is the shun command. In this post we’ll examine this command’s history, why it’s useful, and its new-found resurgence in threat detection implementation.

If you’re in IT, you’ve likely heard the saying, “In technology, the only thing constant is change itself,” and boy is that right! For technical companies, if you are not moving forward, then you’re falling behind. There is no such thing as standing still! A perfect example of this mindset is in Cisco’s evolution of video conferencing and telepresence.

Do you remember that teacher that made the most difficult concepts easy to understand? The one who amazed you with their complete understanding of the subject matter. We remember those teachers too and the concepts they imparted on us. We know that a good teacher can have a lifelong impact on their students. That’s why we employ only the best and brightest instructors at Global Knowledge.

Event management, although theoretically different, is fundamentally what most IT organizations refer to as “monitoring.” Monitoring an organization’s environment to determine whether important assets are in the state they should be, and knowing when that state changes, is a very important activity that many organizations spend significant portions of their budget doing.

In light of the recent tragic events in Haiti, it might be a good time to review some of the requirements for a well designed Uninterruptible Power Source (UPS) to be included in all of our critical network installations. As a CCNA, we are called upon to help maintai...

Interior Gateway Routing Protocol (IGRP) was a Cisco-proprietary Distance-Vector (D-V) classful routing protocol - basically an improved version of RIPv1. Like other D-V protocols, each IGRP router periodically flooded its routing table, but it differed from RIP in two ways. First, RIP’s advertisement interval was thirty seconds but IGRP’s was ninety seconds, which allowed IGRP to scale to larger networks than RIP. Second, RIP used a simple hop count metric, but IGRP’s more sophisticated metric was based on minimum path bandwidth and total path delay, with options to include link reliability and interface loading.

As with all technologies transforming the way organizations operate, it’s expected that roles will also evolve. Cloud computing already has and will continue to change traditional IT roles and functions for years to come. We'll begin our overview of the transformation of cloud job roles with a look at some of the top cloud computing roles and responsibilities for architects, engineers and developers.

During a recent ITIL foundation class, a student asked an interesting question. She wanted to know: “What is the difference between a project and a service?” To be honest, I haven’t spent much time thinking about this distinction. However, I think that those of us who practice ITIL consulting and training should have good answers to questions such as this. Here’s how I answered this question.

Enterprises, whether they are commercial, non-profit, or government entities, are operational organizations that operate through the execution of hundreds of processes. The quality of these processes affects every aspect of the enterprise and these processes are rarely static. Business Process Analysis (BPA) is the discipline of examining processes so that they may be changed to align with enterprise objectives.

In 2013, Cisco released their Software Defined Networking (SDN) solution for the data center known as Cisco Application Centric Infrastructure (ACI). For many years, the networking industry has been asking for an approach to configuring networking devices more efficiently than having to individually configure each and every router and switch.

Enterprise thinking, simply put, is the practice of considering the entire enterprise in decision-making, not just a given group or department. This style of thinking makes the organization both leaner and more agile—lean by reducing the waste and inefficiencies that come from blinkered and siloed thinking and agile by increasing everyone’s understanding of enterprise goals, vision, and functions.

Attackers use a method called scanning before they attack a network. Often attackers use automated tools such as network/host scanners and war dialers to locate systems and attempt to discover vulnerabilities.

Once an attacker gains access to the target system, the attacker can choose to use both the system and its resources and further use the system as a launchpad to scan and exploit other systems, or he can keep a low profile and continue exploiting the system.

An attacker needs to destroy evidence of his presence and activities for several reasons like being able to maintain access and evade detection (and the resulting punishment). Erasing evidence of a compromise is a requirement for any attacker who wants to remain obscure and evade trace back. This usually starts with erasing the contaminated logins and any possible error messages that may have been generated from the attack process.

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.

Use cases are an effective and widely used technique for eliciting software requirements. In this hour-long webinar, software development and process improvement expert Karl E. Wiegers will introduce you to a practical and straightforward use cases approach to requirements elicitation. You will learn how to focus on the goals that users have with a system, rather than emphasize system functionality.

From the largest to the smallest company, the inescapable truth is that with the click of a few keys or even a simple phone call, intruders can bypass all of your carefully constructed security. According to the Ponemon Institute's 2015 Cost of Data Breach Study, the average total cost of a data breach increased from $3.52 million to $3.79 million in 2014. While a number of major data breaches have made the news, often overlooked are the events and decisions that set the stage for the breach to occur. In this hour-long webinar, Global Knowledge instructor Phill Shade will walk through a number of key areas in which today's decisions set the stage for tomorrow's breach.

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

When creating products, providing services and achieving results, consistency is the goal of quality management. This white paper gives you a basic overview of the tools and techniques you need for quality planning and quality assurance. Learn which resources help you to evaluate programs, prioritize objectives or discover problem areas. Featured within this white paper are Kaoru Ishikawa’s seven quality tools which include flowcharts, histograms and cause-and-effect diagrams. 

Multi-factor authentication is a method of logon verification where at least two different factors of proof are required. There are generally three recognized types of authentication factors:

We spoke with Doug Cutting about his role with Cloudera and learned more about Big Data, training options for IT professionals interested in Big Data, and how Cloudera compares to Red Hat.

This white paper discusses the Global Knowledge Skills Development Index™ and how it can be used as a tool to help IT professionals identify the most important skill needs, select the appropriate training, and ultimately eliminate skills gaps.

Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.

Microsoft retired the MCSA and MCSE certifications on January 2021. Does that really mean it is the end? It isn’t. Join this webinar to understand the logical next steps and new certification paths. View the slide deck>>

Mobile payment applications or systems have become commonplace with the expansive growth and popularity of smartphones and other mobile devices.

The project manager (PM) and business analyst (BA) have to be key allies in the management of any project. That can be difficult when project work is duplicated because of the overlapping tasks defined by the International Institute of Business Analysis (IIBA®) and the Project Management Institute (PMI®). Still, as long as roles are clearly defined and understood, the two can cooperate and collaborate, instead of competing. In this hour-long webinar, Global Knowledge instructor and PMP-certified project management expert Daniel Stober will explain how to delineate the roles.

Linking business analysis skills with the methods of The Open Group’s Architecture Framework, TOGAF®, facilitates stronger IT results that drive business value.

A shift is occurring in the way we view leadership today. If you want to get things done, you need influence, not authority. This means that IT Professionals, Project Managers, Business Analysts, business-line Managers and individual contributors must focus on demonstrating personal leadership. Getting results through others by building relationships and using influence skills rather than relying on positional power is key.

Discover how to accelerate the development of your security skills and competencies by incorporating experiential learning activities such as cyber ranges into training. Cyber ranges have emerged as excellent vehicles for helping IT professionals learn by doing. These realistic, hands-on simulations prepare you for when — not if — you’re attacked. And we’ve added them to GK Polaris!

Whether your project follows formal or informal project management, waterfall, or an iterative or Agile, making use of the daily stand-up meeting is an essential habit required for every self-organizing team. Stand-ups are a core practice and help us determine customer value, reinforce team structure, organize priorities, address uncertainty, remove impediments, and manage our time through the use of a personal Kanban. In this one-hour webinar, we will: Determine daily customer value with the three stand-up questions, Investigate the use a Team Charter to build team structure and balance, Address daily uncertainty with a Risk Burndown, and Participate in a small exercise and create your own personal weekly and daily Kanban using exclusive cognitive techniques to manage the multitasking behaviors required of all of us.