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ITIL® Strategic Leader

ITIL Training

Build on ITIL Foundational Knowledge with ITIL Strategic Leader Certification

 

The ITIL 4 Strategic Leader designation recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. In order to achieve the ITIL 4 SL designation, professionals must be certified in ITIL 4 Foundation and the following two modules:

  • ITIL 4 Strategist: Direct, Plan and Improve (DPI) – UNIVERSAL MODULE
  • ITIL 4 Leader: Digital and IT Strategy (DITS)

 

ITIL 4 LEADER: DIGITAL AND IT STRATEGY (DITS)

This module is for IT and business directors, heads of department, aspiring C-Suite professionals and other business leaders across the organization who are looking for guidance that will help them craft a digital vision, shape IT and business strategy and drive organizational change. Introduction ITIL 4 DITS will help you to:

  • Develop a cross-organizational digital strategy
  • Craft a digital vision
  • Drive operational excellence
  • Respond to digital disruption
  • Enable a sustainable business
  • Strategically manage risk
  • Develop digital leaders for the future.

 

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Prerequisites

Required Exams

ITIL Strategist: Direct, Plan and Improve

Upon completion of ITIL Foundation and the three Specialist and one Strategist modules, you will be certified as an ITIL Managing Professional (MP).

 

Exam Structure

Part 1: The in-class assessment

During class, students form small teams, complete a series of four activities, and deliver presentations (three of the activities are 60 minutes in length, and one is 90 minutes) based on a case study; and the content delivered in class. Your instructor grades the presentations and will look for things like completeness of the team’s response, quality of the content presented, etc. Students have the opportunity to earn up to 40 points across the four activities and need 30 points (or 75%) to pass the assessment section of the class. Students have to pass the in-class practical assignments to be able to sit for the exam.

 

Part 2: The multiple-choice exam

The DITS exam includes 30 multiple-choice questions, and students are given 60 minutes to complete the exam. To pass, you need to get 21 out of 30 questions (or 70%) correct. If you pass both parts – the in-class practical assignments and the exam – you will earn the “ITIL 4 Leader: Digital and IT Strategy” designation. If you already hold the “ITIL 4: Direct, Plan, and Improve” certification, you will then earn a second designation, that of “ITIL 4 Strategic Leader.”

Next Steps

After earning your ITIL Strategic Leader certificate, you can advance your ITSM career via the ITIL 4 Managing Professional certifications.


The ITIL4 Managing Professional (ITIL MP) modules are:

*already taken in the Strategic Leader track.

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