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Course Code: 835008
Use Virtual Agent to design communications that help your users quickly obtain information, make decisions, and perform everyday work tasks like HR requests, or customer service questions.
Course Code: 835009
The ServiceNow ESG Management application helps customers manage their ESG programs by providing them with a common platform to track and report goals and performance across the Environmental, Social, and Governance (ESG) pillars. This course is designed for implemen...
Course Code: 835010
The ServiceNow® Business Continuity Management (BCM) application gives your organization the capability to continue to deliver products and services at an acceptable level following a disruptive incident. In this on demand course, attendees gain the skills for effect...
Course Code: 821267
Cloud Provisioning and Governance Platform helps to remove the complexity of multi cloud use, provides visibility to consume cloud resources.
Course Code: 821286
ServiceNow Service Mapping Fundamentals course will help students to learn how to discover and model business services to manage service health.
Course Code: 821287
The ServiceNow Service Mapping Implementation training offers implementation practices including gaining additional hands-on technical implementation skills.
Course Code: 821289
Learn how to use built‑in AngularJS directives, services and ServiceNow's Service Portal APIs. Explore Widget properties. Develop their own custom Widgets.
Course Code: 910023
Learn to create and optimize prompts for a variety of ML models with Introduction to Prompt Engineering. Learn basics of foundation models, the concepts of prompt engineering, and basic prompt techniques.
Course Code: 835003
Account Lifecycle Events is a process automation system that aims to streamline the onboarding process for customer accounts. It provides a set of tools and resources, including a Process Automation Designer playbook, an Account Lifecycle Events case type, and define...
Course Code: 835004
The Knowledge Management Implementation on-demand series provide system and knowledge administrators key steps on setting up and configuring the Knowledge Management application and the components within it. This course leverages the Knowledge Management Guided Setup...
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