Search

This course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment.

The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions.

Exclusive – This course is geared towards trainees with a broad range of expertise, from administrative and call center personnel to technical staff, as well as wireless and network engineers. We begin by defining what 5G is and comparing it with previous generations of mobile c...

This is a 5-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. The skills you gain by attending this course inclu...

Exclusive – In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data,...

What is machine learning, and what kinds of problems can it solve? What are the five phases of converting a candidate use case to be driven by machine learning, and why is it important that the phases not be skipped? Why are neural networks so popular now? How can yo...

The Conducting Threat Hunting and Defending using Cisco Technologies for CyberOps (CBRTHD) training is a 5-day Cisco threat hunting training that introduces and guides you to a proactive security search through networks, endpoints, and datasets to hunt for malicious,...

The Enhancing Cisco Security Solutions with Data Analytics (ECSS) training covers intermediate-level knowledge of Splunk, including its fundamentals, key components, and architecture so you can detect, investigate, and respond to security threats effectively. You’ll...

Get guidance on Kanban implementation and bootstrapping a Kanban system in your own organization.