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Course Code: 860050
CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...
Course Code: 847003
Course Code: 834117
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how...
Course Code: 834116
Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.
In this report, review the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.
This report discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for investing in the acquisition, development, and certification of knowledge workers as well as current technology and economic trends that are accentuating the critical need to invest in the education and training of employees and customers.
Read more about the best IT skills to learn in 2014. Global Knowledge’s resource library features comprehensive articles and handy how-to lists.
Certification
Gain enterprise architecture knowledge to achieve both TOGAF® 9.1 Level 1 certification and TOGAF® Level 2 certification, to be fully TOGAF® 9.1 certified.
Certification
Demonstrate the skills required to be a successful virtualization administrator and earn your Red Hat Certified Virtualization Administrator (RHCVA) certification.
Certification
Achieve RHCE in Red Hat OpenStack certification from Global Knowledge.
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