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Leaders will learn how to provide effective feedback, create opportunities for employees to grow and make positive contributions to their organizations.

This one-day interactive Resolving Conflict Training course will show you how to resolve and Minimize Workplace Disputes.

Coaching employees addresses performance objectives and helps unleash the potential within each person.

Whether you are asking for resources, negotiating with a vendor, or dealing with conflicts on the team, being a skilled negotiator makes you a better project manager. In this active, participatory course, you will practice the skills of negotiation and receive one-on...

New & Exclusive – Gain valuable leadership skills in order to effectively coach, empower and lead individuals and teams to higher levels of performance. Professional development in leadership is key for advancing your IT career. Enroll now at Global Knowledge.

Getting work done through others is a special challenge, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions: planning, organizing, motivating, and controlling. Delegation Skills for Leaders dis...

Exclusive – Enhance your ability to communicate with others clearly and effectively.

Learn to recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness.

Building a successful, high performance team is about more than finding a group of people with the right mix of professional skills.

Exclusive – Develop advanced techniques in order to adapt communication styles and apply influence techniques for enhanced stakeholder buy-in and commitment.