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Learning How To Learn Hadoop

White Paper | Jan. 11, 2013

Learning how to program and develop for the Hadoop platform can lead to lucrative new career opportunities in Big Data. But like the problems it solves, the Hadoop framework can be quite complex and challenging. Join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. Building a strong foundation, leveraging online resources, and focusing on the basics with professional training can help neophytes across the Hadoop finish line.

Maximizing Self-Awareness for Business and Leadership Development

Webinar – Recorded | Oct. 25, 2012

Self-awareness is a very powerful tool for leaders in every type of business or organization. The more leaders can maximize their self awareness the greater the impact on business performance, employee engagement and leadership and development initiatives. Self-awareness is the central component of personal development and emotional intelligence. For most leaders today it is still underdeveloped and frequently underemployed. Better understanding of this important leadership trait is critical for leadership and organizational success.

What is Twisted Pair and Does It Work?

Article | June 12, 2012

“Twisted Pair” is another way to identify a network cabling solution that’s also called Unshielded Twisted Pair (UTP) and was invented by Alexander Graham Bell in 1881. Indoor business telephone applications use them in 25-pair bundles. In homes, they were down to four wires, but in networking we use them in 8-wire cables. By twisting the pairs at different rates (twists per foot), cable manufacturers can reduce the electromagnetic pulses coming from the cable while improving the cable’s ability to reject common electronic noise from the environment.

Are Production Server Reboots Standard Changes?

Article | April 27, 2011

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”

Introduction to Negotiation: A Primer for "Getting to Yes"

White Paper | Jan. 05, 2011

Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome, including: Negotiation Communications, Constructive Questioning, Communication Obstacles (and overcoming those obstacles), Challenging Negotiation Situations and "Traps," and, finally, completing Successful Negotiations, a.k.a. "Getting to Yes"