Resource Library

With the onset of the Digital Age, IT professionals today are hit with a tsunami of changes! "By 2018, adoption of mobile, social, cloud, analytics will redefine 90% of IT roles" according to IDC 2014 Predictions: CIO Agenda. Large organizations are eliminating silos. Small and medium organizations are outsourcing technology services. Digital natives have entered the workforce. New roles will emerge as new ways of doing business are introduced and as old technology fades away. Today's IT professionals must adapt, and a new set of skills is in order. Join Pranav Shah, Manager of Information Technology and Security at Sony Canada, and Pam Maguire, Business Development Manager, Global Knowledge, for a 60 minute webinar on how to future-proof your IT career in the Digital Age. You will learn about how IT roles are changing, what organizations are looking for, and what you can do now to be ready.

Today, every project comes with limited resources and an impossible timeline. You have to prioritize, but how do you determine what's most important? The answer is to do more than just prioritize. You have to fully understand your company's strategic direction and make every action align with that strategy. In this hour-long webinar, project management expert Yvan Bastien will show you how to reach that full understanding and make the kinds of informed decisions that lead to success.

Amazon Web Services: An OverviewThere's a really good chance that Amazon Web Services (AWS) has more than a few products to help you work faster, smarter, and more cost effectively. After all, the depth and breadth of AWS is significant, comprising more than 30 services in dozens of data centers located in nine regions across the globe. They offer computing, storage, networking, deployment, management, and a host of supporting services, such as queues and email services. Getting a clear understanding of what AWS is and how it can help your business can be challenging. Never fear. In this hour-long webinar, Global Knowledge instructor and cloud and big data analyst Rich Morrow will help. He'll give an overview of AWS and its many benefits.

In this seminar, discover how OpenStack can simplify your cloud infrastructure management. Experts from Red Hat, the leading contributor to the OpenStack project, will fill you in on how organizations have solved problems and increased business value with open-source cloud technology. They will also give you a peek into the future of Red Hat OpenStack and reveal how Red Hat training and certification can ensure the success of your cloud deployment.

One of the many useful features of tunneling is to carry non-IP traffic across an IP network, and this is still the case when dealing with IPv6 traffic. This transition mechanism makes use of a configured tunnel to transport IPv6 over a native IPv4 network, which may consist of two sites or more. Unlike the previous transition mechanisms, tunneling is not monolithic; while the basic principles may be similar, the operations are different. The following chart gives a breakdown of the current, major tunneling types in use, particularly in a Cisco environment:

In this informative, hour-long webinar, Global Knowledge instructor Debbie Dahlin will explore an abundance of important cloud computing security issues. She will help you gain insight into the key cloud security issues of maintaining the confidentiality, integrity, and availability of corporate information and applications.

In the fourth of his five-part series, Eric Strause explores the hardware and application benefits inherent in a cloud-based architecture.

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”

The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of the "cloud." During this webinar, we will help you understand some of the risks and benefits of cloud computing so you can decide if it is the right solution for you.